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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days
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Indiana
1 review
0 helpful votes
Follow Lori O.
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It was reassuring to talk to someone and realize I am expecting too much too soon. She also gave me pointers on how to train "stay" and how to get him to stop pulling on the leash.

Date of experience: October 5, 2023
Indiana
1 review
0 helpful votes
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So grateful for Sally's wisdom and understanding of...
December 2, 2021
Updated review

So grateful for Sally's wisdom and understanding of what I described. I really have some hope I can help this dog and that we can both get some sleep.

Date of experience: December 2, 2021

The call was great!
November 15, 2021
Previous review

The call was great! I like getting a direct call from someone.

Date of experience: November 15, 2021
Virginia X.
California
1 review
0 helpful votes
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I am extremely thankful to you for the wonderful information you have provided So far. Certainly the tips you provided in your previous e-mails worked fantastic.

Date of experience: June 9, 2020
Colorado
1 review
0 helpful votes
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Puppy training
November 14, 2023

I have received some great tips on tracing my puppy Bandit. He is a Great Pyrenees and is a bit stubborn. So far the tips have worked. Thank goodness!

Date of experience: November 14, 2023
California
1 review
18 helpful votes
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Money vampires scam
March 4, 2016

I tried to buy a hard copy book on how to train an American Staffonshire Terrier and I spent $37 first and then they asked me another $97 which I stupidly PAIED.
I wanted that book very much. I have never received the hard copy of the book I received a 140 pages in a spiral folder with General infos about that dog breed that I could easily research myself. THEY ARE A BIG SCAM AND NEED TO BE SHUT DOWN. DO NOT GIVE YOUR CREDIT CARD INFORMATION THEY WILL KEEP ON CHARGING WHATEVER THEY WANT ON IT.

Date of experience: March 4, 2016
Indiana
1 review
0 helpful votes
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Really, really, really appreciate Sally trying so hard to get hold of us and spending so long helping us. We have homework, but we feel much more confident since we know what to do.

Date of experience: November 16, 2023
Minnesota
1 review
0 helpful votes
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I received a message that I had signed up for the AUDIO deluxe training course-I did not. I ONLY want the Beagle Lovers Training Course AND the printed version of the training course MINUS Canine Cuisine.

Date of experience: June 10, 2020
Indiana
1 review
0 helpful votes
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I am excited!
January 5, 2023

I am excited! Sally gave me some really great ideas for working with my dog in the house to re-establish myself as alpha. I can't wait to start on the working and games with Myla.

Date of experience: January 5, 2023
Canada
1 review
6 helpful votes
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Willful Blindness
December 11, 2019

When I saw this video I thought it was too good to be true but I didn't listen to my instinct I had my credit card information in and was ready to pay but it just bugged me how in the video she kept pushing for the sale like dragged it in for like an extra 30 minutes and the site it was on didn't look professional and with "10s and thousands of people loving the experience " it felt too good to be true so thank god I looked at these reviews or I might have been scammed hope everyone who purchased this can resolve it DONT BUY THINGS ONLINE IF THEY SOUND TOO GOOD TO BE TRUE most of the time it's a scam Always always look at reviews hope this company goes out of business

Date of experience: December 11, 2019
Nancy R. TrainPetDog Rep
over a year old

Its most unfortunate that you believed in what people have said long, long back and decided not even to try our product. Yes, we did have a problem in our business policy which has caused such poor reviews. But we have changed all that now and customers asking for refund are issued prompt refund. This is why most of our recent reviews are from people who haven't purchased our product - but from prospects who were planning to buy. That basically means - the ones who buy from us are not so dissatisfied any more.

South Africa
1 review
0 helpful votes
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Super advice and tips for new pups
August 26, 2020

I just received a new puppy and as a new owner I don't have any experience with dogs. Your column with tips and advice are really helpful and easy. Thank you

Date of experience: August 26, 2020
Australia
1 review
0 helpful votes
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My response i
November 18, 2020

I have appreciated reading your emails and look forward to the remaining emails to come.
I feel you don't give much information as of course you want to sell your book.

Date of experience: October 19, 2020
Philippines
1 review
0 helpful votes
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Really Helpful!
November 14, 2020

The directions are straightforward and would bring results fast. I just got my Pomeranian puppy and I have never felt more prepared, considering I have 2 dogs and 2 cats already.

Date of experience: November 14, 2020
Canada
1 review
0 helpful votes
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Behaviour issues
March 21, 2021
Updated review

It was an excellent call, we learned a lot about our dog. We also learned about some things and products to try as well. Thomas is an excellent listener and advisor

Date of experience: March 21, 2021

It was an excellent call, we learned a lot about our...
March 20, 2021
Previous review

It was an excellent call, we learned a lot about our dog.

Date of experience: March 20, 2021
Indiana
1 review
0 helpful votes
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I am so happy to know about the front-pull harness...
June 2, 2022
Updated review

I am so happy to know about the front-pull harness and how to practice "heel and sit" with my dog! I ordered a new harness while I was talking to Sally!

Date of experience: June 2, 2022

Helpful with lots of good information
April 11, 2022
Previous review

Helpful with lots of good information

Date of experience: April 11, 2022
Indiana
1 review
0 helpful votes
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I'm disappointed I have to use a leash on my dog. But I think the method Sally described will be helpful and she says I don't have to have him on a leash all the time for it to work.

Date of experience: June 24, 2021
Pennsylvania
2 reviews
0 helpful votes
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Pet training for all ages and sizes
March 14, 2022

They are very nice and try to find the type of training for your situation and dog/puppy's personality.
What ever the problem is they will try and help.

Date of experience: March 14, 2022
Indiana
1 review
0 helpful votes
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I had talked to Sally several times a year or so ago,...
October 19, 2023
Updated review

I had talked to Sally several times a year or so ago, so I wanted to talk to her in particular. Again, she was very helpful, so I have some things to try!

Date of experience: October 19, 2023

Website is hard for me
June 22, 2022
Previous review

I get frustrated and can't maneuver the website. I can't figure out how to find videos I want or how to read other people's questions and see the answers.

Date of experience: May 23, 2022

Helpful and informative
May 23, 2022
Previous review

Helpful and informative.

Date of experience: May 23, 2022

This has been wonderful!
April 14, 2022
Previous review

This has been wonderful! Sally had such good ideas for helping my dog not to be so jealous of my new granddaughter I am babysitting.

Date of experience: April 14, 2022

Very nice call!
December 20, 2021
Previous review

Very nice call! Talking to Thomas was a very good lesson.

Date of experience: December 20, 2021
Indiana
1 review
0 helpful votes
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There is so much to know and we have such a small space for the things we want to teach our dog, but Sally adapted her instructions to fit the space and time we have.

Date of experience: September 9, 2021
Indiana
1 review
0 helpful votes
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Very encouraging!
June 24, 2021

Very encouraging! I am 85 and training my dog and had lost confidence in my ability to train, but Sally assured me I knew what I am doing and I just need to keep on keeping on.

Date of experience: June 24, 2021
North Carolina
1 review
13 helpful votes
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trainpetdog.com is a scam. Do not sign up for the free mini course or buy the site membership access! Read reviews and understand the trainpetdog scam at this web site: www.nancyrichards.org

Date of experience: April 12, 2011