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Tradesy
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TradesyReviews 9,838

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

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25,419 reviews

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New York
1 review
0 helpful votes
Follow T O.
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I just received an email from Tradesy that my brand new with tags $495 dress (which I sold for $224) is being returned because there is wear and a broken zipper neither of which were the case when I carefully packaged the dress and spent $34 to ship it. I video document my items and packing for exactly this reason yet Tradesy advised that they do not care. I will now be receiving a used and broken (!?) dress back from Tradesy and am also out the shipping and insurance. I have over 100 high fashion items listed and have had 18 perfect sales on Tradesy, but have to say I am considering removing everything and switching to another site that protects sellers. Im really quite upset that Tradesy allows such fraud.

Date of experience: June 5, 2018
Texas
1 review
0 helpful votes
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I actually have purchased several designer previously loved pieces from tradesy this year alone. There is a provision (Affirm) that allows me to pay in monthly installments. Im taking advantage of it for at least one of those purchases. Love tradesy.

Date of experience: June 3, 2018
Nevada
1 review
0 helpful votes
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EXCELENT SERVICE!
May 31, 2018

Love to shop On tradesy Had a great experience with the last buyer Monique received product exactly as described, customer service is exceeded higher
In rating more than expected Great keep up the great job will keep on buying I guess thanks! Again

Date of experience: May 31, 2018
Germany
1 review
0 helpful votes
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I have been shopping at Tradsey for a while now and I've not been dissappointed with any of my purchases. I feel that the return policy is good and. If I wanted to return an item it would be easy.

Date of experience: May 30, 2018
Virginia
1 review
0 helpful votes
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Need to relist for 850.00 Thes Chistitan Loinoubin. The were class, gerogeous. But too small for too small. Need to sell asap. Please e mail deborahgoodrici2013@ģvvv

Date of experience: May 28, 2018
Massachusetts
1 review
2 helpful votes
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Never Again
May 27, 2018

Do not buy here. Do not sell here. Unless you want to get scammed as a buyer or ripped off as a seller.

My first Tradesy transaction was purchasing a pair of shoes. They were two different sizes, did not fit, and I was told I could not get a refund. A waste if money for something I could not use.
Then, I decided to sell a few items-their customer base was much like Ebay-igh maintenance, dictating price, ect. I sold an LV bag far below retail-buyer did not like the price she paid (bc she initially offered $300 less), complained to Tradesy, and was offered a free return.

This buyer returned an old jacket in place of my bag and Tradesy said "too bad"

Buy elsewhere because Tradesy will screw you one way or another!

Date of experience: May 27, 2018
Florida
1 review
1 helpful vote
Follow Darlene R.
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These are great purses and there is a great selection to choose from - if you are wanting a high end bag- products show up withing 2 days - bag was as described but decided bag was bigger than I needed - easy return and was able to purchase the bag I really needed and wanted.

Date of experience: May 26, 2018
California
1 review
0 helpful votes
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Outstanding, trustworthy and great experience buying my first Louie Vuitton purse! I am so pleased with the process and the seller, Leanna! She was awesome in helping me purchase my first Louie purse. So please with my purchase=)

Date of experience: May 25, 2018
Germany
2 reviews
0 helpful votes
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I have now made 3 puchases from Tradesy, and they were all quite easy. I had to return a pair because of the size, and it was a very simple process. Each item was exactly as advertised, and of high quality. Thanks, Tradesy!

Date of experience: May 23, 2018
California
1 review
0 helpful votes
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On point
May 22, 2018

My experience was amazing... product delivers same day and recover in 2 days. Purchase was as described. Price reasonable... could not ask for more... Tradesy you nailed it 100% satisfied I just done understand negative reviews

Date of experience: May 22, 2018
Kentucky
1 review
7 helpful votes
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I am brand new to Tradesy. As I do with ANY on-line store, I bought because I loved
The look of the shoe and the purse, the sizes of both were what I wanted. The material looked good, the usefulness would be there for me. I DO NOT BUY for any "claimed name" or brand! You are a fool if you do this without at least FIRST having the article in your hands (i. E. in a store or from a seller trusted to return your money- if not satisfied.) DO NOT SELL because of a hot Brand - that you originally paid for. You are a natural "set-up" for a buyer to use, abuse and send back. All the whining I am reading is these people's own FAULT! Especially after reading a near perfect balance between ONE/TWO Stars and Five/Four Stars! That's a natural warning to be very careful either as a Buyer, who will lose their money or a Seller who could lose the value of their article. Read the 1 and 2 star reviews and GET SMART! Porter W.

Date of experience: May 22, 2018
Texas
1 review
0 helpful votes
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I have had the most fun shopping on Tradesy! I enjoy searching for the great deals I find. I really like the fact that they have free shipping on most items. I have enjoyed everything I have purchased from Tradesy! I will continue to be a loyal customer and will and have invited family and friends to use Tradesy's site. I look forward to much more happy shopping!

Date of experience: May 21, 2018
Illinois
2 reviews
0 helpful votes
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I am completely hooked on Tradesy! The process was easy & the delivery was prompt.
They kept me informed of the status of my orders from start to finish. I love that the photos and details of the products accurately reflect the condition of their items. I am loving Tradesy!

Date of experience: May 17, 2018
North Carolina
1 review
6 helpful votes
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Bag
May 17, 2018

I truly hope this is the real thing and not a fake for this prize please respond and let me know this is a real Louis Vuitton

Date of experience: May 17, 2018
New Jersey
2 reviews
0 helpful votes
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Amazing experience
May 14, 2018

The description was spot on. Tradsey kept me in the loop on the entire process. Answered all questions I had. The seller mailed my purchase promptly. Purse is beautiful! Amazing experience for first time buyer. Will purchase more!

Date of experience: May 14, 2018
Illinois
1 review
0 helpful votes
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I have bought 16 items from Tradesy and sold 3 or 4 purses there and have had wonderful experiences. I only had one experience where I had to return a purse that was nasty and they took care of it immediately. I will continue to shop there and highly recommend it to anyone who wants designer items but at a fraction of the cost.

Date of experience: May 14, 2018
New York
2 reviews
0 helpful votes
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It was so easy to find what I needed and at a great price. The checkout process was simple and quick. Im looking forward to more purchases here, on Tradesy. Thanks so much for making my 1st shopping experience a pleasant one.

Date of experience: May 14, 2018
Saudi Arabia
1 review
0 helpful votes
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Great shopping with tradesy the items availability and authenticity are perfect as well as the shipping speeed

Date of experience: May 14, 2018
Illinois
2 reviews
0 helpful votes
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If you are looking for exceptional quality in designer resale. Tradesy is the place to go. I have not only purchased designer handbags on Tradesy but I have also sold items and again on both ends the process has been smooth sailing. Items are authentic.

Date of experience: May 14, 2018
Florida
1 review
0 helpful votes
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I purchased these Red Bottoms and they were not so clean and very, very, uncomfortable... I did like the Tradesy Website and the variety of Designer items.

Date of experience: May 14, 2018

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163