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Tradesy
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TradesyReviews 9,838

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

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25,419 reviews

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California
1 review
2 helpful votes
Follow Mahsa H.
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I sold an item and the buyer received the package on 5/26/18 and today is 7/2/18 and I havent received my money yet! I hope to receive the funds however they took 19.5% off plus some percentage as a transferring fee!

Date of experience: July 2, 2018
Arizona
1 review
0 helpful votes
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I always bought my purses, shoes and clothing at tradesy, i always love shopping in their website especially if they have a sale going on. Sometimes you are lucky to get stuffs still new with tag and price are cheap and branded.

Date of experience: July 2, 2018
Florida
1 review
3 helpful votes
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Tradesy takes a very high cut of your profit first of all, and if you have a sale it takes FOREVER to get your money. Its literally 30 days or more til you get whats left of your money. By the time you sell an item you could have pawned it for the same amount and had your money the same day. Dont recommend it. If they changed their policies to be more seller freindly it would be a good company but presently what highway robbery!

Date of experience: July 2, 2018
California
1 review
0 helpful votes
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5*
June 30, 2018

The shoes is as described! Gorgeous! It matched my Chanel Camella Dress! Thats what Im looking for! Glad I diund it in Her closet!
Love it! Will Check your closet again! Thank you!

Date of experience: June 28, 2018
Florida
1 review
0 helpful votes
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Purchases
June 27, 2018

I've purchased a bit from Tradesy and have never been disappointed. The customer service is responsive to questions and/or issues you might have. And yes, I've made a return with no problems.

Date of experience: June 26, 2018
Georgia
1 review
0 helpful votes
Follow Alaina C.
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Tradesy is AWESOME!
June 25, 2018

Tradesy is amazing! It also for working individuals to be able to purchase designer products they want at a competitive price, and also you to pay monthly! What more can you ask for? You get the product now, while still paying for it. I love it. Thanks Tradesy!

Date of experience: June 25, 2018
Mississippi
3 reviews
0 helpful votes
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This is my third purchase with this company, and they are outstanding-they almost make it TOO EASY to purchase the one of a kind items we all would like to own

Date of experience: June 23, 2018
Illinois
2 reviews
3 helpful votes
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Ebay is ok but using it gives me a headache, it's so ugly and full of scams and people writing IN ALL CAPS. I like how streamlined Tradesy has made uploading images and filling out a listing. I like how you don't have to "interact" to make a sale. I also don't mind the wait time to get money, which has been an issue for many; however, I'm just trying to clean my closets and make some money, not make a living from this! I suspect it is not the cheapest option out there, but in terms of ease of use -- I'm sold.

Date of experience: June 23, 2018
Florida
1 review
8 helpful votes
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Scammers
June 16, 2018

Never ever again. Selling for 4 yrs on Tradesy until they went downhill. Had to beg for my funds after sales. It now takes about 1 month, yes 30 days, to get your money once the product is delivered. Total scam. Went from 9% commission to 20%. The worst part is that if you sell, they will hold your money for longer, much longer than their so called policy says. Someone needs to file a lawsuit.

Date of experience: June 16, 2018
Arizona
1 review
3 helpful votes
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When this app was first around it was exciting! One persons outs is another persons in with the new well such a bummer when things go from great status to NO status... this appears to be the case with Tradesy. All the potential, brings nothing to the table. I use to enjoy this app. Cute, trendy, more upscale items. This quickly downhill by allowing garage sale items become their new selling trend. The dont back the buyers. I hope that people take the time to say something instead of nothing like Ive been doing because- lets be real... my time is worth more than this. I also dont like growing money away and waving goodbye at it! Ive purchased big & small items & the way my purchases have been going & the sellers on here have gone so downhill/ noway would I trust them anymore with a big purchase item. Ill leave that to The Real Real & ReBag the ones that seem to be able to know how to keep an app going & keep their sellers in check!

Date of experience: June 15, 2018
District of Columbia
2 reviews
2 helpful votes
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Take to long
June 14, 2018

It take to long to get the money available after you sold an item, it's not fear it's your money and THEY DONT HAVE A RIGHT to hold your money up to 21 days it's just ridiculous and them on other wait to the money arrive to your paypal account, so is a month, never again with this company.

Date of experience: June 14, 2018
California
1 review
2 helpful votes
Follow J S.
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Sellers be aware! They close your account for no reasons! Their emails seem threatening! Poor customer service! Even worse than Ebay. Al least ppl who work for Ebay actually help you. But Tradesy does not! When you try to communicate with them, they just argue with you without providing any actual help! Also they dont have a organized system that handle arguments. They email that they provide is useless and non-responsive. There is no useful information provided through the email.

Date of experience: June 12, 2018
New York
1 review
1 helpful vote
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Horrible crazy customers, crazy site... bad u sell a shoe for $570, you get $450, anf transfer they take extra$34... go to let gocom. Better...

Date of experience: June 11, 2018
Indiana
1 review
0 helpful votes
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Love Tradesy
June 11, 2018

This is a place where you can shop with confidence that the item is authentic. Love Tradesy. More Power

Date of experience: June 10, 2018
Oklahoma
1 review
0 helpful votes
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Great experience.
June 8, 2018

Very easy to buy or sell. Easy websit to navigate. I would recommend Tradesy to anyone who is wanting to get a quality designer bag.

Date of experience: June 8, 2018
North Carolina
1 review
6 helpful votes
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I started selling on tradesy 2 years ago, I sold over 50 items on this site and used to love it till about 8 months ago when they changed their entire policy on paying their sellers as well as their commission increase to DOUBLE the amount!?!. When I started the commission was only approx 9%, then in a less than a year it increases to 14.9% then 6 mos later increased AGAIN to 19.8%! Plus to transfer funds to bank account a seller pays another 2.9%! RIDICULOUS! They clam all the changes are to better safeguard your funds and better customer service, meanwhile your funds are pending for over a month before you see any money! I sold an item on 4/30 today is 6/8 and Ive emailed them asking for my money and received a generic response with no results. They claim they deposit d my funds on 6/6 but theyre still NOT in my bank account! Wheres my money?! Theyre thieves and liars! Something shady is going on! What are they doing with this money? They take high commission and offer no thing in return to sellers not even good service! SELLERS BEWARE!

Date of experience: June 8, 2018
Illinois
1 review
2 helpful votes
Follow R M.
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Received a bag that was absolutely trashed. Customer service blew me off. Threw that nasty thing away. Won't be ordering from them again.

Date of experience: June 7, 2018
New Jersey
2 reviews
11 helpful votes
Follow Jikku S.
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SELLERS ALERT!
Account was suspended without any reason after two authentic Cartier eyeware was sold. I ask WHY but no answer at all. It was totally waste of my time and one of the worst sale experience!

Date of experience: June 6, 2018
New York
1 review
9 helpful votes
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FAKES LIARS FRAUD
June 6, 2018

I purchased a Gucci handbag for $550. Immediately after if arrived my father passed away and I didn't open the box for a week. When I did open it I realized the bag was a fake. It did not include the proper identification card, the number on the bag was the number of a different Gucci item. The storage bag had a flawed logo and there were no Gucci markings on the hardware.

I contacted them, explained my situation and they stated that it was past 4 days to return. They asked me photos of the bag which I supplied. They again asked me for the exact same photos of the bag.

I believe the website states all of the items are inspected for authenticity. How, when the item arrived wrapped in plastic with tape over the hardware - which Gucci would never do. It was also shipped to me straight from the vendor, not from Tradsey. I never got my refund.

A child would have noticed this was a fake bag, actually I gave it to my 14 year old niece. I could have gotten a better fake for less on Canal street if that is what I was looking for.

They make it so complicated, time consuming, repetitive and frustrating that it raised my blood pressure. I will never ever recommend them. They are fraud, sell fakes and they lie.

Date of experience: June 6, 2018
California
1 review
6 helpful votes
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I made the mistake of trusting the Tradesy promise of only selling authentic bags or the buyer gets a full refund. No Go! I bought a Celine Medium Frame Bag from Tradesy a few days ago. It is definitely a fake. I sent it back to Tradesy for an inspection and I was sure I'd receive the refund. Nope! They claim it's authentic! I'm 100% certain it is not because I compared it to my authentic Celine Medium Frame Bag that I have at home that was purchased from the Celine store and the Tradesy bag is not the same. I am now pursuing getting my refund through other means. I strongly advice only buying cheap inconsequential things on Tradesy. Don't waste your money and risk getting stuck with something counterfeit and/or a store credit.

Date of experience: June 5, 2018

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163