TradesyReviews 9,838
Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I tried to return the item within the 4 days window and now, after 5 days, there's been no response so far.
I am very disappointed
The merchandise was damaged the complete zipper was ripped out only good for trash
The seller was wonderful and answered my questions promptly. The charm was exactly as described. Very happy with my purchase and experience.
I received a purchased item that I have some questions about authenticity. I reached out to inquire about how to send the item in to be verified. I heard back immediately with a list of photos they would like to receive ahead of time. Why is that necessary if you will have my item in person. Okay, I sent in 2 emails with LOTS of pictures per their request. I received one we received your email response. Then nothing, no contact, no shipping label, nothing. I sent a follow up email the next day and the day following that. Still no response.
Separately, I had intended to use Affirm and was approved. At check out I assumed it was going to be in place because I checked in on the listing and was pre-approved. Instead it appears the whole amount was billed to an old credit card, which was NEVER my intent. I would seek assistance on this issue as well, but the lack of response above is very concerning.
Tradesy was super easy to use! I found what I was looking for and it was cheaper than most other sites.
In the picture description of the item from EXPRESS itself does not match the color of the item I received. Apparently lighting is everything nowadays (eye roll). The item appears more between a very light or pale taupe shade. Not gray at all. I have a pair of light gray pants I no longer can wear. I placed them both side by side. Again, not gray at all. But thanks anyway.
Pretty red small wallet. Love Gucci especially in red. It was like new and clean. Description was great and just as described. I will definitely place more orders.
Very easy to purchase and pay for my new sunglasses. They were in perfect condition and well packaged. I would definitely use the site again. This was my first experience on this site and I am very happy with my experience.
Nice bag haven't had a chance to examine but from a glance it appears to gm be in good condition. The shipping time could be better. Overall the seller was good with communication. Will purchase from her again.
I could not have been more pleased with my experience. My item was just as I had hoped. Wrapped beautifully and included a card. The purse is in EXCELLENT SHAPE, more beautiful than I hoped. 100% please with my Tradesy experience.
Experience was quick and easy, fast delivery. My purchase exceeded my expectations.
Just as described, beautiful new Uggs! I love them thank you!
Received early and arrived in perfect condition. Answered my query promptly regarding measurements. Would definitely use again.
Super quick shipping and item was just as described!
Great product, bag as described, nice contact with seller, fast shipping. Thank you
The dress I ordered was shipped quickly, and was just as described on the website. I would order from them again.
This item was little disappointed what i expected but delivery was fest.
Thank you so much for my new wallet accessory I really appreciate it.
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dalilah,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
I had a chance to review your Gucci Hat order and wanted to follow up with you. I see that you were able to speak with our customer service team since this feedback was left, which is great!
If there is anything further I can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!