TopResumeReviews 5,695

I don't know what happened, a friend recommend them and I was actually impressed with what they delivered to him. My experience is completely different. Tara stopped responding to my complaints and inquiries and has failed to deliver anything but excuses and then stopped responding to my emails. Their charges will be declined when my credit card statement arrives.
Joe Gordon

There were a lot of communication issues between my writer and I and when I got my final draft I noticed some spelling and grammatical issues which was extremely disappointing. I paid for executive service package which included 48 hour turn around service and linkedin update. I needed a federal resume done however I didnt see that specific option listed on the website. Two days later I didn't receive my resume. I contacted my writer as to why and she stated that since I needed a federal resume and needed to contact customer service to see what to do. I wish she had contacted me to know what was going on especially since I paid for a service to get my resume in 2 days for a reason. I received my resume on the third day and then made updates to what my writer sent and returned it to her. I also contacted Katie Warren complaining that I didn't get my resume in two days due to this confusion and she said she would waive the federal resume fee. A couple days pass and my writer states I should be receiving an updated draft the following day. Two days pass and I hear nothing. I contact my resume and she states that since I am getting a federal resume I need to pay more. Katie had previously told me via email this fee would be waived so they obviously don't communicate amongst each other. I forwarded the email to my writer and then she sent the updated draft. I would have preferred if she had emailed my the issue instead of saying nothing at all which is what my writer tended to do. Like others have mentioned the updates aren't amazing and there were issues with spelling and grammar in my final resume. The linkedin service is a joke. You just copy and paste whats in your resume to your linkedin

After spending a significant amount of time outside the U.S., I found myself diving back into the job market and in desperate need of a resume revamp. I found a link for TopResume, read their reviews, and decided to give them a shot. Best decision I've made! They responded to my emails in a timely manner and the rush service was true to its name. My resume reader, Jen, was very attentive to my needs and asked me many pertinent questions to make sure my resume and cover letter was geared to the jobs and industry I specified. I highly recommend TopResume!

Paid for my resume and cover letter on March 31. Today, 20 days later, I still have not seen a first draft. So disappointing. I will be reporting them and asking for my money back.

UPDATE: 4/20 About 10 minutes after this posted, received my resume in my inbox along with the cover letter I paid for 20 days ago. I am reviewing, but a first read-through seems to be ok. Nothing earth-shattering... pretty much the same resume I sent them - just regurgitated in a fresher format... but the change-up in formatting seems to be nice. I will update again after a more thorough review of both documents.

UPDATE #2:4/24 Finally got a chance to review the Resume they provided as well as the cover letter and felt that I should take the time to update this review. Here goes: So on first glance, their version of my resume is what I would call very visually appealing. Formatting is well done and the overall flow is not too busy. At first glance, it is probably a resume that a prospective employer would take the time to read. Unfortunately, that is where the appeal ends.

I am an accounting professional. I'm also a CPA. My resume and letter were prepared by a person who called herself Lakesha. Wording and grammar all very Jr-High. Although I can see that she attempted to put some thought in the effort, this person sadly knew nothing about my field and attempted to use buzz-words and catch-phrases that did not fit the accounting discipline. Unfortunately for both of us, she was out of her depth.

Definitely not a resume that I would feel comfortable sending to potential employers to inquire about a professional position. So very disappointing. I hate complaining. Would much rather write a victorious, successful, "nailed it" review like some that are posted here.

There is possibly salvageable material here... definitely the formatting and layout. Overall a bad purchase. I am not sure if I will even ask for a re-write. I am fairly certain that if I do, I will eventually have to do the bulk of the editing myself.

TopResume premised a 24/48 hs service. I got a note from Top Resume that it may take more time to deliver 1st draft in order to ensure I get the best talent/expert in my field on the job. It took actually 2 weeks to get the first draft which was already not align with my expectations
After 2 week, I got a simple email, asking me to copy & paste my resume in Linkedin... That it is all... The expert advise from the best talent/expert in my field is to copy & paste my CV? And for a Price tag of USD $75?

I was expecting a serious advise and help to improve my Linkedin profile from Design, to each word of my profile tailor made to enhance and improve my digital brand footprint.

Additionally, I was definitively interested to get an strategic recommendation on how to improve SEARCH on my profile and even more tips and advice on posts, adding important info, get recommendations, include notes, posts, etc to really drive traffic, get connections and finally get noticed by the right potential companies.

As a summary, I would not think that TopREsume should offer & charge USD $75 to tell an executive to copy & paste the CV. Even if this is your professional advice and point of view, you can not charge for it. By the way, your recommendation is really not aligned with multiple professional Resume writing services nor with even Linkedin advice and tips. Key to Linkedin successful profile is ensure a very strong Search strategy using relevant and differentiated KEY WORDS, describe you professional career in a very unique and differentiated way and not really a mirror of the Paper REsume
I requested several times a refund of the service given the unprofessional and unsatisfactory service, YET response from Topresume was that they are unable to give a refund since the service started and it was delivered

What a joke! Stay away of this service, at least in regards to Linkedin profile sercice

Damian

Learned about TopResume through Glassdoor. Visited the website and read all the reviews and sample resumes. I searched Google and found a $100 discount coupon. The package I purchased included 1 x cover letter, 1 x standard resume, 1 x customized thank you letter, 1 x linkedin service, 1 Resume Posting Service and expedited 48-hour turnaround. It costs $374 after discounts and was worth every penny. I had two phone screens with my original resume over two weeks and I've had four phone screens over the next two weeks with my TopResume. The latter job offers are significantly more than I currently make and now my dilemma is deciding between them. Not a bad problem to have.

The service was exceptional. I received my first draft of the thank you, cover letter and resume within 24 hours. Also, my expert writer really took the time to explain why she made the revisions she did. It took only five calendar days to get my final versions to my exacting standards. I would highly recommend this service not only for those actively seeking employment. But for any serious business professional who needs a current resume and LinkedIn profile update that aligns with his or her personal branding.

When I first started looking for new job opportunities, I used an old resume that a different free resume service had rated 91%. But after a couple of weeks of not getting the attention of prospective employers, I tried TopResume. They gave my resume a rating of 71% so I asked them to improve it. Julia M. Took on the project and did a great job. She was fast and clearly knew what she was doing. She took my comments and incorporated them into the resume, and made small improvements through a second round of review. The resume looks updated, fresh, and eye-catching. I would recommend the service to anyone.

Good resume is to get you interview opportunites and then it's up to you to sell yourself to potential employers. I had 6 pages resume, a laundry list of what I had done in the past and Cindy R transformed it to 2 pages with the right format, style and most importantly the right keywords for the job I want to apply. Less than a week after I posted the new resume and I have two phone interviews and one of them leads to a F2F and potential job offer!

I'm glad I finally broke and decided to spend the money for this service. I've been trying to get an internship with a resume I created with my college career center for over a year and was getting nowhere as soon as I posted the new resume written by TopResume I was getting contacted by random companies on Monster. The turn around for the whole process was probably two weeks at most, and I only had to make some minor changes during the revision. I would recommend this service to someone who isn't having any luck.