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TopCVReviews 2,421

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

PG
1 review
0 helpful votes
Follow Tariq D.
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The process and communication was seamless through out the project. Overall I had a great experience and have recommended this service to my peers.

Date of experience: November 21, 2017
GB
1 review
4 helpful votes
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Beware - fraud
November 21, 2017

They have your credit card details, they also rather cleverly have all your personal details, DOB, Address, etc. Beware! Never received CV!

Date of experience: November 21, 2017
Jenna M. TopCV Rep
over a year old

Hi Emma,

We follow all PCI compliance and do not hold credit card details. When you make a purchase, your information is directly sent to Stripe, our credit card processor. Stripe is one of the most trusted credit card processors in the industry. We do not have your personal details unless you choose to provide it. If you have not received your CV, please reach out to our customer care team so they can investigate what is causing the delay.

NL
1 review
6 helpful votes
Follow Yash B.
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I registered for this service thinking it was a Dutch CV writing service, but it turns out the company is in the US. The Dutch, and Europeans in general, have a very different CV writing style than Americans do. Before they even begun any work, I asked for a refund. They refused even though they'd done no work at all for me. They finally agreed to giving me a partial refund and keeping 50 of my money for themselves for doing nothing and for misadvertising on a Dutch website when they're not a Dutch company. It's impossible even to find their address anywhere so I question the legitimacy of their operation.

Date of experience: November 17, 2017
Jenna M. TopCV Rep
over a year old

Hi Yash,

Thank you for your feedback and I apologize if our services are misleading. Our headquarters are based in the U.S. however our Expert Writer Network have writers from multiple countries. We would definitely be able to match you with a Dutch CV writer.

GB
1 review
0 helpful votes
Follow Paul S.
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Not having required a CV for many years I felt having one was job done, how wrong I was. Having the opportunity to have my CV reviewed professionally was quite exciting but never anticipated how forensic the findings would be. This made me really look at the critique and clearly Katie knew her stuff, as we say around here. I only wish I had Katies analysis abilities, would most likely mean I wouldn't need a CV. Well done Katie.

Date of experience: November 17, 2017
Germany
1 review
3 helpful votes
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Just avoid it.
November 13, 2017

Indeed, pretty useless.

I honestly doubt if their CV writers are even native English speakers. The CV looked like it was created with a meme generator - both language wise and format wise.

I was surprised to receive my first draft with actual lies - made up numbers, bombastic and unrealistic titles, incorrect and irrelevant experience - which I had to kindly ask my writer to alter.

The only positive thing about it is that it gives a bit of perspective regarding the format and the way one should present themselves - but I could have found this in different ways online anyways.

I have to edit everything from scratch, since there were so many typos and factual mistakes - I simply don't trust my own CV anymore. That's a shame, because the idea of a professional reviewing your CV is a very good one - only in this case it is very poorly executed.

Date of experience: November 13, 2017
Jenna M. TopCV Rep
over a year old

Hi Dana,

I'm very sorry to hear about this issue, it doesn't sound like the documents would pass our quality standards. Please reach out to our customer care team so we can further assist you and also assess the documents.

GB
1 review
0 helpful votes
Follow Rhina F.
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On the first revision I noted several inaccuracies but after a second review (after my comments), I really liked the new version of the CV. It really captures my experience and skills, and it is also very well written, short, and will likely call the attention of future recruiters.

Thank you very much for your carefully and well done work, I appreciate it.
The only thing that I noted is that it took longer than I expected but it was worth.

Date of experience: November 10, 2017
Spain
1 review
0 helpful votes
Follow LUIGI J.
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Honest and straight feedback, pointing out the weaknesses of my CV I had never realized and seen before. Thanks a lot!

Date of experience: November 9, 2017
Malaysia
1 review
0 helpful votes
Follow Trang N.
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They replied quickly with details. I've studied many thing from there comments & know more about HR officers filter candidate's cv.

Date of experience: November 9, 2017
AE
1 review
5 helpful votes
Follow Moe Y.
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3 weeks after leaving the initial review, I have not been contacted to correct this issue. Do not deal with this company! Avoid at all costs! If they contact me I'll let you know

Date of experience: November 7, 2017

Do not pay for their service
October 24, 2017
Previous review

I received the 1st draft from someone named "Wayne" run-on sentences, grammatical mistakes, and descriptions that did not make sense. No idea of background of role. If you're a professional DO NOT USE THEIR SERVICE! Pure crap, and customer service is non-existent once they get your $$$ No 2nd draft either... just crap

Date of experience: October 24, 2017
Hungary
1 review
1 helpful vote
Follow Kovacs T.
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Professional service
November 3, 2017

I recomend for everyone cvnow.co.uk because they are work Quick and professional, they tell me many suggestions to improve my cv.

Date of experience: November 3, 2017
GB
1 review
1 helpful vote
Follow S J.
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An excellent service
November 2, 2017

Very quick and professional response from CVNow and especially Katie Warren.
Critiques were open, honest and realistic.

Date of experience: November 2, 2017
Mexico
1 review
1 helpful vote
Follow Gabriela G.
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Great help in No time!
November 2, 2017

I got the help super fast which for me time is everything! The review included lots of details which Never cross my mind, for a person that graduated recently they are super helpful, I highly recommend it! Great service!

Date of experience: November 2, 2017
Greece
2 reviews
4 helpful votes
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Recommended service!
October 31, 2017

Professional and personalized CV reviewing services! These guys know what they are doing! Highly recommended!

Date of experience: October 31, 2017
Portugal
1 review
0 helpful votes
Follow Ian S.
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Well? My CV was actually formatted by an ex. HR manager and I thought was the best, on getting the free review I was astonished on how looks and wording are deceiving, now I do look professional thanks to CVnow

Date of experience: October 31, 2017
Denmark
1 review
2 helpful votes
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Geius and professional
October 31, 2017

Excellent and professional working and smart working hand. I am felling confident to work with them,

Azfar Alam

Date of experience: October 31, 2017
GB
1 review
0 helpful votes
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Excellent service
October 26, 2017

I want to share with you me experience with CVNow. I was lucky enough to be given a free review of my CV and to be honest I did not think it would be very helpfull... but boy was I wrong! The amazing level of detail they go into and the suggestions made were very constructive! I was really happy! So much room for improvement that I was not aware of. Thank you

Date of experience: October 26, 2017
Egypt
1 review
0 helpful votes
Follow Yasmin A.
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I have got a free review of my CV and it is detailed feedback and help you see your blind spots. I love it.

Date of experience: October 25, 2017
GB
1 review
1 helpful vote
Follow Ridhima C.
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Being a Creative Writer, I always heard from people that my CV was appealing and different. The myth was busted when I submitted it for CVNow's review. They reviewed my CV on various parameters - structure, language, usage of keywords, listing achievements vs. tasks. The best thing I learned was - how my CV would look like to a recruiter. It was a 360° review. I have already started updating it.
Many thanks to Katie and CVNow team. Good luck.

Date of experience: October 25, 2017
Mexico
1 review
0 helpful votes
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Excellent service
October 24, 2017

Thanks, CV know service it's excellent! In less than 2 weeks I've got my CV updated, I totally recommend

Date of experience: October 24, 2017
GB
1 review
0 helpful votes
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Great service
October 23, 2017

Was surprised how quickly I received my CV advice, considering it's a free service. Really good, helpful advice

Date of experience: October 23, 2017