Overview
TopCashback has a rating of 4.4 stars from 845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.
Great response and good service.
Was awesome talking to the agents through tickets, Good gesture.
Will recommend.
Garbage company. Took forever to give a resolution and then blamed the company for their fraud. Stay far away, I will for now on.
I really like this new section of gift cards, it has more stores than in the regular section and you could get double cashback.
Saw some good cashback offers on Gift cards, was easy to buy, cashback got tracked accurately and turned payable within 2 days! Very Smooth!
Had an issue with a purchase tracking and customer service couldn't have been more helpful in resolving the issue. Highly Recommend!
The best site for getting great deals and cashback. Fun find Harry the hummingbird games during promotions. Also worthwhile bonus incentives.
I don't live in USA but still do a lot of shopping from USA online and have been using TCB for years now. Simply love it as I saved and earned hundreds of $$. Thank you TCB.
It's a reliable platform that offers terrific cashback deals and accessible features to help you save money while you shop.
Provides high cashback rates, a wide range of suppliers, reasonable cashback payout timeframe and has responsive customer service staff.
Using it as a Chrome extension and learning about all the cashback offers as I navigate through different sites.
Topcashback has the highest cashback percent on paper, but when they either keep your cashback, or cannot get it other vendors seem to be better. I used Rakuten in the past, and never had this issue.
I have opened a few tickets for Sams Club, and get a response months later that it was denied. They say they will not honor the purchase even with the receipt. I sent an order number but still denied.
I have four laptop purchases through lenovo that are showing $0. I have opened new tickets. At the point if they do not honor the purchases it may be time to check class action lawsuit options.
I know I will not make another large purchase through them. A server purchase for 4k is not even showing in the list at this point.
I always make sure to use Chrome as Brave browser seems to not allow them to track. I do get the popup on the right saying they are tracking the purchase. The issue is the just show a $0 for the payable.
Time to go back to Rakuten. The percent may be lower, but getting something is better than a promise of nothing.
Vendor contacted me saying I used another portal, or code. That is all incorrect. I use google Chrome as the Brave browser can block the cashback with the privacy in the browser. Now I am back to Rakuten and my Sams Club, and Lenovo purchases are working I am getting 10% on a $1500 dell purchase. Where TopCashBack did not give me my money Rakuten does. I guess you can check how many others have these issues. I relayed I opened many cased with customer service who would take months to say sorry we are not giving your money to you. Also to late for me to return and repurchase the item to try to really get cashback. STAY AWAY!
Hi Victor,
Thank you for getting in touch. I am very sorry to hear about all of the troubles you have been experiencing. When purchase track at $0.00 normally what this means is that an item was purchased from an ineligible category or that a promo/coupon code was used that wasn't offered on our site. I would love the chance to connect with you to take a look into your account as well as go over some of the terms and conditions so you can get the most of our your experience with us. Please send me an email directly to promotions@topcashback.com. I look forward to hearing from you soon.
Best Wishes,
Dominique
The treat Games are great you never know where you're going to find the hummingbird hopefully more Prize winners instead of pde to be honest
Easy to purchase, easy to use. I had no problems using the gift cards on various retailers. Earning cashbacks from them is a great bonus.
It's a really cool tool! I always had multiple Chrome saving tools installed and TopCashBack sometimes yields higher savings. It's really cool!
Have used topcashback for at least 5 years now. Have gotten around $670 just for shopping. What's not to love. It's free!
I shopped online, ordered what I was normally going to, and it gave me cash back as well as a bonus. :)
Not really sure what to say yet. I made my first purchase last week but I don't see the credits so I guess I have to wait. Ask me again. Okay?
Hi Pam,
Please do let us know how your experience goes, and if you need any assistance at all, please don't hesitate to reach out to me directly to promotions@topcashback.com.
Best Wishes,
Dominique
Not only is Topcashback competitive with their rates, if your cashback doesn't show up, they will honor your claim with adequate proof of purchase.
I use cash back every time I purchase online. I will specifically look for stores that have extra savings too! Its like my hidden savings account!
I have save about a hundred to 3 hundred dollars since Christmas love saving money so I can buy more stuff
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gregory,
I am not sure what you're referring to however I can say that sometimes when sorting issues out with merchants it can take quite a while, but we always do try to get to the bottom of any issues and do what is right for our members, so we never engage in any acts of fraud I can assure you that.
Best Wishes,
Dominique