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I have bee purchasing from TonerBuzz for the past five years and must say that the company is a wonderful resource. In June of 2023, I purchased 4 Black and a 3-pack of color toners for my HP laser printer. TonerBuzz delivered the next morning and saved me over $150 if I had purchased locally. I do not hesitate recommending TonerBuzz to my friends.
Tip for consumers:
Shipping time has always been next day over the past five years.
Products used:
Genuine HP 304A toner produces best results. TonerBuzz saves me money and processes orders overnight.
Only leaving one star because i cannot leave zero. Bought a 32 inch monitor on 4/12 for next day delivery. UPS failed to deliver and I was promised a full refund.
Remember that I have not seen or touched the item.
Keep being fobbed off with different excuses every time I call.
No other option now to take this down the small claims route and let everyone know what a bad company they are
When I purchased new printer than I was unable to install the new drivers these people help. Because old printer drivers was present there in my pc these peoples are very helpful. I am happy with there services thank you
Products used:
HP Officejet Pro 6978
Just opened a new practice in Old Town and needed some new office equipment for my reception area and personal office. I was perusing the web, researching some decent options and came across JTF's site. Ended up calling their office to go over some options, Andre, was my rep and we was so helpful. He listened to all of my needs and made the perfect recommendation. He was attentive, caring, and even listened to be rant about my struggles of opening up my own business. At times I felt like he would make a great husband:)
It was truly refreshing to have someone who really wants to do what's best for me and not take advantage of a novice. To top it off, he even sent out a tech to set up my equipment and stopped by to make sure I was happy. He was so accommodating I felt a level of security with him, knowing that he would do whatever it takes to make sure we had exactly what we needed and expected.
Andre = <3
The other reps were good too, but clearly Andre was the most seasoned and educated, in the company.
Before placing the order I was worried about the product quality, but when I contact their customer service they provide a good solution and warranty policy to me. And help me place the order. Recommend!
WWW.IMPACT-COMPUTERS.CO.UK are useless at best or just plain dishonest at worst. You decide. Ordered on 05/05/09. Heard nothing. Rang up, advised product arrives 06/06/09. Since then nothing, no reply to mails, tel no removed from website, contact via a non-working support system. DO NOT USE WWW.IMPACT-COMPUTERS.CO.UK. TOOK MY MONEY AND RAN.
This store has ZERO customer service. After they get your money, they will not take responsibility for anything, not even undelivered product. I will never do business with them again and I URGE you not to either.
DON'T USE THIS CROWD OF CROOKS. THEY SOLD ME INKJET CARTRIDGES SUPPOSEDLY COMPATIBLE WITH MY EPSON PRINTER AND CALLOUSLYINSISTED THAT THEY HAD THE NEW CHIP REQUIRED. THE INKS DID NOTHAVE ANY COMPATIBLE CHIP SO DID NOT WORK, JAMMED IN MY PRINTER SO FAST THAT IT TOOK ME MONTHS TO GET THEM OUT, FINALLY RESORTED TO BIG IRON PLIERS. NOW THE NEW CARTRIDGES WORK BUT KEEP JUMPING OUT OF POSITION - BECAUSE THE GRIP MECHANISM HAS BEEN WRECKED - SO THE PRINTER SHUTS DOWN AND WONT PRINT. SO THESE CALLOUS CALCULATING FRAUDS HAVE WRECKED MY PRINTER. I HAVE THROWN IT OUT. I COMPLAINED AND THEY HAVE GONE SILENT - WON'T ANSWER ME AT ALL. DON'T BE FOOLED BY THEIR 90 +% POSITIVE RATING - IT'S ALL MADE-UP LIES. THEY HAVE NO INTEREST IN PROPER BUSINESS - JUST SINISTER MONEY-GRABBING - THEY WILL RUIN YOU PRINTER AND TREAT YOU WITH CONTEMPT
We ordered cartridges for our printer on 21-10-2011 and we have still not received the goods we ordered in spite of many attempts to locate this company. They did write an acknowledgement of our order band said they were experiencing difficulties with their website but no goods have been received and we are now trying to get our money back through our Credit card company. We would advise anyone NOT to use this site-it does take your cash but doesn't supply the goods!
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