Vásároltam már a Tomtopnál, sportkamerát vettem, meglepetésemre elég gyors volt a kiszállítás amire nem is számítottam! A termék jó minőségű!
Todo lo que necesitas en una tienda online, buenos precios, buena calidad, la app es una maravilla, la recomiendo plenamente.
Sito chiaro e facile navigazione. I pagamenti sono sicuri con paypal e le offerte sono super.il servizio clienti è ok
Muy buen producto. Sin complicaciones. Buen servicio. 100% recomendable. LLego en el tiempo previsto.
So falta o pouco mas transparente para os clientes. Com o restreamento obrigado por isso é uma vez em dica para os meu amigo
Livraison rapide, produit conforme et aucun frais de douane
Je suis satisfait du déroulement de ma commande et de la relation avec le vendeur
Não tenho o que reclamar, uma loja com preços agradáveis e o tempo de entrega é surpreendente rápido essa é a minha loja favorita!
Muito bom, muito rápido. O Pessoal do site muito prestativo. Já recomendei para vários amigos, todos receberam o produto certo e com muita rapidez
É eficaz, atenciosa e dinâmica no atendimento das minhas compras e necessidades por isso é a mais qualificada para se fazer compras, super recomendo.
Bueno les comento que mi Dron no funciona bien ya que lo arranco, lo quiero volar y no responde siempre se va de lado
Fiz duas compras na loja e assim que foi efetuado o pagamento eles me enviaram e despuseram o código de rastreio. E o suporte é muito eficiente.
Un pedido llego en plazo y con la calidad adecuada. Otro pedido tuve que hacer un cambio de color por no disponer de stock y sin problemas.
Très satisfait de ma commande je vous la recommande merci très bon site énorme choix bon rapporrt qualité prix
Buen trato y cumplen lo prometido. Suelo comprar bastantes cosas y por ahora todo bien y correcto. Ninguna pega
Buena sitio, buenas ofertas con transporte gratuito. Ofertas diarias en gran cantidad de productos. Un buen sitio para comprar
Buenos precios, buena calidad y envios rapidos para venir desde Asia. Totalmente recomendable. Por su buena relacción calidad precio.
Son muy atentos, muy buenos precios. Si el producto no llega te reembolsan el dinero. Estoy más que satisfecho.
Teljesen rendben ment minden csak ajánlani tudom mindenkinek! A szállítás a leírtaknak megfelelően ment és időben megkaptam az árut!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 4th among Wholesale sites.
Oh my dear customer, i am very sorry to hear that.
Pls let me know your email address and order number, i will help you.