Good experience to buy in tomtop. The sellers are correct and the product are very good. It is the best way to buy in nice conditions.
I always would recommend Tomtop, I have always received a fare commercial treatment, a company to trust.
TOMTOP. MALL Precaucion Fui estafado por esta compania. Utilizan varios medios para vender incluyendo e-bay asi como su propio sitio web. No sea victima usted tambien
TOMTOP. MALL
TOMTOP. MALL Caution I was scammed by this company. They use different ways to sell including e-bay as well as its own website. Do not be a victim you too.
This is a very good store for buy many articles i buy a drone and send me very fast and very good product thanks a lot.
Good site.
Send in time.
Good product quality.
Good package quality.
Quick respond.
Recommend.
Best Prices.
Very good people, very good service, very good price. I hope to have more and better products in the future.
Fast shipping and great service. And fast delivery.
I made several deals with them and I was always satisfied.
Waste of money and time here.
Worst site do not buy here.
Do not waste your money.
I did not received the item and money also not refunded.
Dear customer, i see the point you mentioned in the review, please kindly let me know your order number and email address as well, i will check this problem and help you to solve it.
Excellent service, fast shipping and quality products! I have bought many products and all have arrived very fast, very well packaging.
High quality products, they are fast in the answers, and fast in the sending recommend, send the code of the screening.
It's a very nice support! I had a long problem, but the support answered me and they reassure me. They make me happy
Perfect. It arrived in perfect condition and the quality is excellent. Soon I will make new purchases. Thank you TOMTOP, VERY NICE!
Good site to find all I Want. Very good. I trust Tomtop's Site I have no problem. I Want to congratulation the sellers.
I enjoy Tomtop for great products. I enjoy rc drones and they are a great resource for the rc enthusiast.
They have everything you can't think of and all the stuff you can think of and all the things you did not know that you wanted
The service offered is the one that is promised, as well as the time of delivery the items well packaged, good customer service.
Product are of great quality and as shown and described on website and was delivered as said on time.
Excellent product, work as expected with a good price. Good green light laser with bright flash light with good remote control.
Purchased three products from its US warehouse. Products are in good condition and very fast shipment from its US warehouse.
Great website. Extra prices, fast shipping. I recommend it to everyone! I recommend it to everyone! I recommend it to everyone!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
Dear Customer,
Sorry for the inconvenience we may have brought.
We are trying to provide better item with better price to customer.
Any question, please just let us know and we will solve it for you.
Best regards
Customer service from Tomtop.com