I ordered my first premium box in January 2021 and honestly it was amazing! Once it shipped, I received it in 3 business days, no mean feat since it went from Tokyo to Ireland! The snacks are so unique, you wouldn't find anything similar over here! I love the kitkats, and they frequently include limited edition or new snacks! Everything strawberry flavoured was delicious, I don't know how they manage to get so much flavour into the snacks! It's definitely worth the money, there are loads of snacks, and the service is great, support are so helpful! All in all, they are just an amazing service, I'm so glad I subscribed!
Great quality box and very good value. Especially when the £ is strong against the $. Was really pleased with the diverse range of snacks, good balance of sweet and savoury and amazing large big tag items like kit jar share packs - very worth the subscription! Thanks!
Fantastic prduct, my wife and I look forward to this every month, great chance for us to spend time with each other and enjoy some unusual treats we wouldn't have tried otherwise. We cant wait for the next one!
TokyoTreat never disappoints, they always back a variety of snacks to enjoy and they're delivery is extremely fast. I was apprehensive to try it at first, but I have no regards and look forward to my box every month!
I've been trying wanting these boxes for a while and I'm happy to say it's totally worth it! I completely loved everything is these last few boxes I've just gotten my April box and I'm excited to try everything in it!
I always saw this as an Ad on my instagram & i finally looked into it & saw the Valentines box & i couldnt resist buying! Got my box today & im not disappointed! 17 yummy snacks! Will keep my subscription & looking forward to my future boxes!
I'm from Australia but have visited Japan and so I know how incredible the snacks over there are. I love how I can get a selection delivered to my door every month to remind me of the fun I had over there. I highly recommend Tokyo Treat
Super happy with my box! Everything came in great condition and arrived within a week after placing my order, including packing time! Everything in my February box is pink themed, which is super cute! All the items are actually quite big, and aren't like tiny pieces of gum. There's also spicy, sour, and savory items in the box to break up all the sweets, which is really nice!
My whole family LOVES when the TT box arrives. We all stop whatever we are doing and gather around to sample each item, one at a time. It is a fun group experience and am already looking forward to December!
Was charged without me knowing and the amazing customer service that they have would not get back to me to top it all off do not buy they just try to rip you off and make it like it is your own fault!
This subscription was such a great choice! The amount of products you get is an amazing value. Well worth the cost of the box. During the pandemic this is exactly the kind of thing to share with my son to brighten his day!
We really look forward each month receiving our box! It's like opening up a present at Christmas waiting to see what you have received! We also love that you have a little pamphlet of what you receive so we circle the ones we really like so we can buy more. Presentation of the box is fantastic also
Tokyo Treat is a scam that steals your money and leaves you with nothing. They claim my package was sent on December 8th and they even hit my card for another $35 this month with nothing delivered. They have absolutely no customer service whatsoever and there is no way to contact anyone through their site. I will be reversing the charges with my credit card company as this company is lying about sending their packages.
I like how Tokyo Treat puts so much thought on each subscription box. I am thankful for the two extra packs of KitKat. The size of some snacks look very small. I would like to have a box with DIY candies in one of the boxes.
They give you great Quality Japanese snacks every month which I absolutely love! It makes me so excited to receive a box and the snacks stay in good shape. They are rarely ever crushed when they come in the box which is awesome!
Over all pretty decent, I'm always excited when I get a new box in the mail. I would say the upgraded shipping is the way to go too. I had the regular and it took a good month before my box showed up.
I did the one month subscription to see what this was all about. The box was great but definitely not worth the price you pay. After a month, I saw a new charge on my card. I tried logging into my account and it would not let me. It took me over 30 minutes to log in. Apparently, if you don't confirm your address you cannot access your account and therefore cannot cancel your membership. I received NO update that they were going to charge me. Most companies will send you a reminder if they are going to charge you. As soon as I saw the email, I messaged customer service. It took them over 24 hours to get to me and then they said they could not refund it. The box wasn't even shipped out! Absolutely ridiculous, lack of care for their customers, just another business that only cares about money. Save your time and your money.
Tokyotreat, when coming to the bare bones of it, is a great service. You order a box (or 12), they get delivered to your door from Japan and their fun and delicious for the whole family. Customer service is spot on, especially if you pay the add on fees (which I would recommend if you're someone who gets a bit bent over backwards over a broken cookie) but all in all, great service, continuing to stay with it
This is a scam company.
The items are low quality and are not worth the price at all. Once you are subscribed you cannot leave, they will hold you hostage and offer NO refunds at all.
One of my boxes never arrived, so as 'compensation' they tossed in a 12 yen (1p) item as an apology. This was insulting and offensive on all accounts, so I am now in the (difficult) process to get my deserved refund and cancellation.
Stay away from this company.
I've absolutely love Tokyo treat, always comes with a drink which is an amazing touch to have in a box, the box is always jammed back with new snacks there hasn't been the same snack twice and if is the same it's usually a different flavor these guys are amazing and I highly recommend giving them a shot
Overview
TokyoTreat has a rating of 4 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members