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TokyoTreat

How would you rate TokyoTreat?
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Pennsylvania
1 review
0 helpful votes
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Great surprise!
September 18, 2020

Sometimes when I buy things I forget I buy them, so this is great surprise when you need it the most!

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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Yummy
March 23, 2020

Everything was so yummy. I just got the March box and the Matcha KitKats were my favorite snack in the box. I can't wait for April!

Date of experience: March 21, 2020
Florida
1 review
0 helpful votes
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Wow
October 12, 2019

I love all the interesting treats especially the monthly flavored KitKats! My kids and I like to try everything and rate them from fave to most fave

Date of experience: October 10, 2019
Texas
1 review
0 helpful votes
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Niceeeeee!
April 18, 2021

They give out good treats from Japan. The espacial part of the premium box the unique flavors of the KitKats.

Date of experience: April 18, 2021
California
2 reviews
0 helpful votes
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I have yet to get a bad box, and I seem to find a new favorite every time. I LOVE IT, it is so much fun trying new snacks and drinks from Japan

Date of experience: February 27, 2021
New Jersey
1 review
0 helpful votes
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BEST Japanese Treat Box!
December 22, 2019

There are many others, but TokyoTreat has been the best, they always are up to date with the newest products and trends from KitKat, CocaCola, Calbee, and many other well loved Japanese brands!

Date of experience: December 21, 2019
Michigan
1 review
0 helpful votes
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KitKat Craziness
July 17, 2020

Love the KitKats, the flavored sodas, and the occasionally crazy Fritos Lays flavor lime Wasabi. Love getting a new box of snacks every month!

Date of experience: July 16, 2020
Canada
1 review
0 helpful votes
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It was really sweet and cute all thay pinky things thanks u! I was eating that me and my dadThanks for the grest moment i had i recommand it!

Date of experience: February 14, 2020
France
1 review
0 helpful votes
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Awesome!
February 15, 2021

Super box! À chaque fois je suis toute joyeuse de découvrir tant de nouvelles friandises
Can't wait to receive the next one!

Date of experience: February 13, 2021
Oregon
1 review
0 helpful votes
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I LOVE EVERYTHING
April 11, 2021

ALL THE SNACKS ARE SO GOOD AND TOKYO TREAT IS SO COLL FOR HAVING MONTHLY SNACKS SENT TO YOU DOOR! <3

Date of experience: April 9, 2021
Australia
2 reviews
0 helpful votes
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This December Box was the best month of my subscription so far, hands down, promote the item assorter. They have really put a lot of thought into this month. Occasionally I find the box to be filled with too many savoury items or too many sweet items, but TokyoTreat really got it absolutely perfect for the holiday month! If I were to end my subscription I would seriously rejoin just for December. This months treats were just exceptional in quality and taste. With my highlights being the Pepsi Caramel Punch, Melty Kiss Matcha, Choco Daifuku, which are premium items that will definitely keep me from downgrading anytime soon. Plus ALL the classic items, seriously, ALL. So much so that I wish I had another box. Even the Pokemon Christmas Party Choco Corn which I didnt like last time had me craving another bag. The only items I didn't like was the KitKat Sparkling Wine because I hate Wine but my mother loved it, taking a bite was seriously like drinking a sip of wine. Also did not like the Mashro, but if I had a kid I'm sure they would have gobbled up the little soft pillow confectionary. Always love the Cream roll cakes and crispy corn snack variations. Please bring back that Icypole from the September month! (Put one in every box!) Super impressive month, Fast delivery. (Please bring back that Icypole from the September month! Put one in every box!) I can't wait for more seasonal boxes!

Date of experience: November 6, 2020
Germany
1 review
0 helpful votes
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I am impressed
January 25, 2020

I ordered the February box on JANUARY 10th and it arrived today on January 24th. The package comes from Minato in Tokyo and had to go to NRW in Germany

Date of experience: January 24, 2020
Switzerland
1 review
0 helpful votes
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I LOVE IT
May 19, 2020

You have to try it. You will not regret it trust me! :) there is so much cool stuff in every box!

Date of experience: May 19, 2020
GB
1 review
4 helpful votes
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Scammy renewal tactics
September 27, 2020

Terribly shady renewal methods.

You'd think that when you pay for a plan labelled "x months prepaid plan", at the end of said x months, you would not be charged.
And yet, Tokyo treat ensures that they can scam you x extra months by sneakily renewing your plan and charge you an extra $100+. Now, you'd also think that they would at least make sure that you get a reminder? Not like we're in a pandemic right now and your mind might not be in the right place, right? Not like you've subscribed to it x months ago and might not keep track of a so-called "Prepaid" plan, right?
Not like they send you marketing email upon marketing email every other week to enter their prizes draws or charge you extra shipping costs (yup, about another $40 unplanned), right?

Well, Tokyo treat will benefit from that, renew your plan for another x months and claim that you should just have read the T&Cs. Yup, that's right. Customer service award winner here - let me right SARCASM in capital letters, just because they might just take it seriously.

When other companies have either managed to keep their standard of delivery acceptable, Tokyo treat has been hiding being the pandemic to charge $5 first and then $10 dollars to the shipping costs of each box to ensure it would "be with me in no time". Well. I got each box almost five weeks after it has supposedly been sent with express shipping - so I guess, after all, I didn't meed to spend all that extra for the "express" bit.

Conclusion? Don't scam people. Possibly, sending a client a reminder that their prepaid plan is coming to an end could ensure that they renew by themselves or even upgrade plans (it is not like you do not have their contact details as you are so keen on sending aggressive marketing so often). Shady renewals like what Tokyo treat does, with an invoice sent at midnight and charge applied then and there is not how you'll keep your pockets full on the long run. This is how you grow a (former) customer base that resents you and writes messages against your practices on Trust pilot over the weekend.

For what it is worth, I will absolutely NOT be recommending. With all the companies struggling this year, I wouldn't be surprised if this one was also going down soon, seeing how they try to grab your bank account details.

Date of experience: September 27, 2020
France
1 review
0 helpful votes
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Tokyo treat
June 17, 2020

Boite reçu dans les délais.
Très contente du contenue tout arrive en très bon état et c'est toujours amusant de l'ouvrir pour découvrir se qu'elle contient.

Nous attendons celle du moi prochain avec impatience

Je recommande grandement

Date of experience: June 17, 2020
Italy
1 review
0 helpful votes
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Excellent
January 28, 2020

Bonjour, étant fan de la nourriture asiatique surtout de leurs friandises quand j'ai découvert ce site cela était un coup de foudre
Je viens de recevoir ma boîte et je ne suis pas déçus du tout
Merci, continuer ce que vous faites ~

Date of experience: January 28, 2020
Mexico
1 review
0 helpful votes
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Buen producto
October 8, 2020

Mi caja premiume encantó ricos productos y de buena calidad la temática me encantó lo recomendó mucho solo que para que envíen la caja tardan mucho y para mí países es envío por mex post tardan otras 3 semanas en llegar

Date of experience: October 7, 2020
France
1 review
0 helpful votes
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J'adore
March 22, 2021

Superbe box avec de tout et pour tous les goûts la livraison est rapide c'est super pour les fans du Japon qui n'ont pas accès a ses produits en magasins

Date of experience: March 22, 2021
France
5 reviews
1 helpful vote
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Zuerst war ich über den niedrigen Preis verlegen, aber nachdem ich meine Bestellung erhalten hatte, war ich von der Echtheit des Produkts überzeugt. Ich danke Ihnen für Ihre Einfachheit, Transparenz und Ihren hervorragenden Service.

Date of experience: July 11, 2022
Czechia
1 review
0 helpful votes
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Super moc děkuji
August 31, 2020

Se vším jsem naprosto spokojená, vždy je na co se těšit, pokaždé milé překvapení. Pokaždé se sejde celá rodina a ochutnáváme společně. Už se těšíme na další krabičku

Date of experience: August 31, 2020

Overview

TokyoTreat has a rating of 4 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.

service
241
value
245
shipping
237
returns
114
quality
240
This company does not typically respond to reviews
+317