So many treats and all are good! They usually pick some amazing noodle snacks but they have sweet and savory covered.
Amazing choices and fast driers, the peach kit kats I got are to die for. If there were a way to get two boxes a month, I totally would.
I've been a faithful subscriber to Tokyo Treat for nearly two years without issue. However, they've used the COVID-19 pandemic to turn their company into a scam.
For context, my May box shipped on April 13th with an expected ETA of 3-5 weeks. At the end of that time, I contacted Tokyo Treat to let them know it never showed. This was after they charged me an extra $5.00 without consent to track the package, and then never provided tracking. They asked me to wait 2 more weeks.
2 more weeks go by, and the box still hasn't arrived. So I contact them again, now asking for a refund. They again ask me to wait. This box has been missing for 2.5 months now and they can't tell me where it is.
Their customer service team also refuses to do anything, instead answering with lies and copied/pasted responses. Be especially wary of any replies you receive from Selly or Kartini.
After repeatedly asking to escalate the issue to a manager, I still haven't gotten my money back. They also refuse to cancel the remaining unshipped boxes on my account.
I have been forced to file a complaint with the BBB and dispute the charges on my credit card.
You can also see how quickly they turned to scamming customers by the staggering amount of fake reviews on this website. All you need is an email address to sign up.
Lots of fun and tasty snacks that I'd never get to try here in Wisconsin. Stuck at home but get to taste some of Japan
I love Tokyo Treat. It is fun to see what I get each month, and the snacks are delicious and I'm impressed with the variety!
Best Snack Box Ever.
High quality produts and packaged with extra care.
Highly recommend to get your box now.
A great subscription box! I really enjoyed receiving them each month and discovering new snacks I hadn't tried before
Im recomennding this subscription to every fan of japanese snacks. The delivery is quick and the customer service excellent!
Worth it. Love getting some mystery sweets every month. Some are scary to try but that adds to the fun
Really enjoy each box. This month's brought Dragon Chips! Totally addictive! Each box brings a surprise, some unexpected flavor! Recommend!
Highly affordable subscription with a good variety of snacks each month. Lots of fun to be able to try new items and flavors.
Absolutely love it! From the moment I opened my box, I was mesmerized. So colourful and exciting! Cannot wait to try it all!
This was an amazing box to get! My first that I got on a whim and I can't wait to keep getting more!
This was an amazing box. It's my first box and I will definitely get more. The snacks were very tasty and not melted!
I love getting this box! It's the highlight of the month and my bf loves it too. I eat and dream myself away to better times in Tokyo.
Love the snacks, variety, shipping and very affordable to top it all of! 5 out of 5 for me great for a girls night
100% recommend Tokyo Treat! It has very nice and tasty goodies, it arrived so fast and it was packed very precisely! It's also a great gift idea!
Love Tokyo treat! We get amazing boxes every month and get to try new things. My kids love it too! Can't wait to try the Halloween box!
Overview
TokyoTreat has a rating of 4 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members