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TokyoTreat

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Hawaii
2 reviews
0 helpful votes
Follow Rena R.
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Worth sharing
October 28, 2020

I wonder how many people have joined since I have been sharing some of my snacks at work. Even though I have other Japan snack crates I always recommend TokyoTreat because of Streaks. And every bit of savings count with the current pandemic going on right now.

Date of experience: October 28, 2020
Switzerland
1 review
0 helpful votes
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I've lived in Japan for a while and being able to various snacks from there always makes me nostalgic! The flavors and textures usually aren't found back here so the box is a great opportunity to try new things

Date of experience: October 4, 2019
Ireland
1 review
0 helpful votes
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Great snacks
August 24, 2020

Tokyotreat do great subscription boxes.
Each month the box has a drink normally limited to Japan plus a big selection of sweet and savoury treats.
Most months there are kitkats with an unusual flavour combination but they are always most excellent.
The savoury snacks are so tasty with umami, salt and sour tastes perfectly balanced.

Date of experience: August 24, 2020
Australia
1 review
0 helpful votes
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Amazing gift
September 3, 2021

Loved it. Was so excited to open and see all the Japanese goodies. Usually get to travel to Japan every year but due to covid it hasn't been possible... luckily got this gifted and excited to dig in to these snacks

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Great variety of snacks
September 29, 2019

I've tried another Japanese snack company before and I definitely prefer tokyotreat. The variety of snacks is great and this a great value. I do wish that they packaged the boxes in plastic so it wouldn't get damaged from the rain because I have received a completely wet box before with ruined items. But overall, I like the snacks and just renewed my subscription. Customer service is also very prompt in responding.

Date of experience: September 27, 2019
Mexico
1 review
0 helpful votes
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Awful
August 30, 2020

This happened a year ago, but out of 3 boxes that were supposedly sent to me, I only got 1. I messaged them and they told m it was sent, and to check with my postal office. That was it, they did absolutely nothing else to try to help me, and didn't refund me.

Date of experience: August 30, 2020
Pennsylvania
1 review
0 helpful votes
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I love TokyoTreat boxes!
As a college student
(nursing), I'm constantly overwhelmed with a lot of work and deadlines. When I'm really exhausted and need a distraction, I always turn to the snacks I received. It sounds weird, but I feel like I'm in Japan when I try one of their new snacks. The snacks are almost always unique to Japan's culture and cuisine, but can suit a foreigner's palate. Not only are they in cute little packages, but the snacks are tasty and surprisingly not high in calories!
Sadly, I had to cut off my subscription around August of last year because I couldn't afford it, but I'm glad I restarted my membership. I can't wait to see what else TT has in store for me.

Date of experience: March 10, 2021
Wisconsin
1 review
0 helpful votes
Follow Gina L.
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I love the candy bars they have in each box! The Kit Kat's have so many different amazing flavors! I also had a great experience with customer service; when I received an item that had blown open and my cheese puffs fell out, they sent me an extra snack in the next box :). I love Tokyo treat!

Date of experience: July 13, 2020
Indiana
1 review
0 helpful votes
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Always happy!
July 12, 2021

Tokyo treat is my favorite time of the month! I'm never disappointed with the variety of snacks and interesting flavors. There are so many things I never would of tried before if not for my Tokyo treat box!

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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Snacky Snacky!
March 3, 2021

Got a 3 month subscription for my son and his bestie for Christmas. Due to covid, they FaceTime each other to do the grand Box opening together and spend a very pleasant 2 hours eating and discussing every snack. They loved it so much that we bought another 6 month subscription and got 4 other households in on the fun. The snacks are all literally snack sized and that drink is always great. I can't say enough how much fun these boxes are.

Date of experience: March 3, 2021
Minnesota
1 review
0 helpful votes
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I get the premium box and the unique kitkat flavors have not disappointed me yet. Some of the treats seem very simple or plain compared to treats you would get in the US that are overloaded with sugar and that's what I love about TokyoTreat. Even as a young child I never really enjoyed super sugary treats.

Date of experience: March 3, 2021
Switzerland
1 review
0 helpful votes
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Very unflexible and stubborn, they want to charge >10 USD extra shipping and refuse to refund. Scammy, first charge a clear price, then ask for more money otherwise no shipping of boxes. In addition of automatic subscription renewal. Very annoying, would not buy from them any more. Sorry cannot recommend.

Date of experience: December 28, 2020
New York
1 review
0 helpful votes
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The premium box is definitely worth the price. Each month there is a variety of sweet and savory snacks along with a Japanese drink. The snacks also come with a helpful little booklet that explains each treat. I look forward to my box every month!

Date of experience: March 22, 2020
Oklahoma
1 review
0 helpful votes
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Love the KitKat as well as the drink. I have to say all the snacks were all tasty. So far the December 2022 Tokyotreat was okay. It mostly had mini snack instead of actual savory snack. That just opinions tho.

+2
Date of experience: December 10, 2022
Massachusetts
1 review
0 helpful votes
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Absolutely love the boxes. I love the snack selections and how bizzare they can be. I could never gets snacks like this where I live. I do wish they would put two of the small snacks in the boxes. I feel like you can't really fully enjoy the small single snacks with just one. But all in all, 5 star product.

Date of experience: September 1, 2020
Minnesota
2 reviews
4 helpful votes
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I ordered Tokyo Treats for my grandsons. They enjoyed them for a while but grew tired of them. I had no intention of resubscribing for another 6 months. Before the 6 months were up, Tokyo Treats took $276 out of my checking account. On the day it happened, I notified them that I did not want another 6 months. It was very difficult to find how to notify them. They do not publish their phone number. You must notify them on their website. They refuse to give me my money back. I feel robbed! I will never do business with this company again! Beware!

Date of experience: May 31, 2023
Australia
1 review
0 helpful votes
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Awesome experience
May 25, 2020

Snacks every month to get us excited for a future Tokyo trip! Every month is filled with delicious and sometimes interesting snacks that we devour or giggle over. Thanks for helping my family get even more excited for the future!

Date of experience: May 24, 2020
North Macedonia
1 review
1 helpful vote
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A smile on my face!
May 28, 2024

Such an amazing experience! Made me so happy! You have made a great selection of very tasty and fresh snacks. They all go great together!

Date of experience: May 28, 2024
Mexico
1 review
0 helpful votes
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Amazing
August 1, 2021

This was my first box and I can only say it's amazing, I really love the flavors and the experience of know that your box arrive in less than a month it's exciting. Whitout any doubts I already grow up my subscription! :D

Date of experience: August 1, 2021
Florida
1 review
0 helpful votes
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First time trying
October 31, 2022

This was my first time trying Tokyo treats and was not disappointed. The variety was amazing and the informational booklet describing the snacks and culture make me want to subscribe for many more months

Date of experience: October 31, 2022

Overview

TokyoTreat has a rating of 3.9 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.

service
241
value
245
shipping
237
returns
114
quality
240
This company does not typically respond to reviews
+317