business logo of Tuckernuck

TuckernuckReviews 1,788

3.6
How would you rate Tuckernuck?
grey star
grey star
grey star
grey star
grey star

Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
169
quality
654
Maryland
1 review
0 helpful votes
Follow Judy H.
Unfollow Judy H.
Send Message
Share Review
Report Review

A beautiful sweater but the sleeves were easily one to two inches short. Most disappointing and I've never had that type of problem in all my years of buying clothing from countless well-known catalogs and websites...

Date of experience: September 10, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Send Message
Share Review
Report Review

Great customer service
September 10, 2022

I love Tuckernuck clothing and always find something special on the site. Orders come pretty quickly.

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
Follow LAURA V.
Unfollow LAURA V.
Send Message
Share Review
Report Review

Fit
September 10, 2022

I am returning the dress I ordered. I love it but it's way too small. I went by the sizing guidelines.

Date of experience: September 10, 2022
District of Columbia
1 review
0 helpful votes
Follow LAURA J.
Unfollow LAURA J.
Send Message
Share Review
Report Review

I had been eyeing a dress on-line for over a month and finally bought it. It was sent to my local store where I tried it on and LOVED IT!

Date of experience: September 10, 2022
California
1 review
0 helpful votes
Follow WESLEY K.
Unfollow WESLEY K.
Send Message
Share Review
Report Review

Outstanding
September 10, 2022

Beautiful high quality merchandise with customer service that gives a small store feel

Date of experience: September 10, 2022
Connecticut
1 review
0 helpful votes
Follow SUZANNE L.
Unfollow SUZANNE L.
Send Message
Share Review
Report Review

Comfy and chic
September 10, 2022

Beautiful soft fabric and machine washable. I am 5'2 125 and the small was perfect.

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
Follow ARIANE O.
Unfollow ARIANE O.
Send Message
Share Review
Report Review

My favorite new brand
September 10, 2022

This is the first time I order from Tuckernuck and I'm very happy with the fit and quality of the dresses I ordered, better than Banana Rep or Loft, my usual stores. Everything arrived on time as well. The quality for the price makes it totally worth it! This will be my next go to brand

Date of experience: September 10, 2022
Virginia
1 review
0 helpful votes
Follow STEPHANIE V.
Unfollow STEPHANIE V.
Send Message
Share Review
Report Review

Did not arrive on time
October 10, 2022

Unfortunately, my package did not arrive on time even though I paid for 2 day shipping. I was informed that the package should arrive in 3 business days and it took 4. I was leaving for a trip and was unable to bring what I brought. Now, I do not have a use for the items I ordered thus I am returning.

Date of experience: September 10, 2022
South Carolina
1 review
0 helpful votes
Follow ELLEN I.
Unfollow ELLEN I.
Send Message
Share Review
Report Review

Great Service
September 9, 2022

My order was received very quickly and quality was excellent! Love my purchase!

Date of experience: September 9, 2022
Texas
2 reviews
0 helpful votes
Follow WHITNEY H.
Unfollow WHITNEY H.
Send Message
Share Review
Report Review

Easy ckassy
September 9, 2022

Love the products, sale always helps! I am a big lover of all dresses, sweaters, and comfy chic.

Date of experience: September 9, 2022
Utah
1 review
0 helpful votes
Follow RAMSAY U.
Unfollow RAMSAY U.
Send Message
Share Review
Report Review

Good!
September 9, 2022

You did great! I got my dress quickly. Returns were easy.

Date of experience: September 9, 2022
Louisiana
1 review
0 helpful votes
Follow CHRISTY V.
Unfollow CHRISTY V.
Send Message
Share Review
Report Review

The wrong size was sent and this is the second time I've received a dress with no tags on it.

Date of experience: September 9, 2022
Michigan
1 review
0 helpful votes
Follow PAM C.
Unfollow PAM C.
Send Message
Share Review
Report Review

Love everything Tuckernuck offers. Their customers service is top notch with easy returns and always quick to help you with any questions. I also find the customer comments are helpful with sizing as well as description of the product. Everything Tuckernuck sells is great quality.

Date of experience: September 9, 2022
California
1 review
0 helpful votes
Follow JENNIFER N.
Unfollow JENNIFER N.
Send Message
Share Review
Report Review

First time ordering
September 9, 2022

I wasn't sure what to expect upon ordering if I'd think the quality was up to the price... BUT
I love the dress I got! Will definitely order again!

Date of experience: September 9, 2022
Georgia
2 reviews
0 helpful votes
Follow LINNEA G.
Unfollow LINNEA G.
Send Message
Share Review
Report Review

Happy customer
September 9, 2022

Tuckernuck has nice products in a variety of price points. Customer service is good, communication is good and shipping is pretty quick.

Date of experience: September 9, 2022
Illinois
1 review
0 helpful votes
Follow T N.
Unfollow T N.
Send Message
Share Review
Report Review

Missing monogram
October 9, 2022

I monogrammed a bag and the bag showed up without the monogram. It also took a couple of weeks to arrive.

Date of experience: September 9, 2022
Kansas
1 review
0 helpful votes
Follow DEBORAH J.
Unfollow DEBORAH J.
Send Message
Share Review
Report Review

Packaging
September 9, 2022

I love the dress fits perfectly! I was just a bit disappointed in the way it arrived. It was very wrinkled and took a very long time to iron it. I don't expect to pay that much for a dress and have it like it needed to be laundered or dry cleaned.

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
Follow CATHY K.
Unfollow CATHY K.
Send Message
Share Review
Report Review

Perfection
September 9, 2022

I love this site/store. I have been enjoying the merchandise tremendously.

Date of experience: September 9, 2022
Illinois
2 reviews
0 helpful votes
Follow Stacy Z.
Unfollow Stacy Z.
Send Message
Share Review
Report Review

I absolutely love the designs. However when I got the clothes I was disappointed that all the hems are machine hems and for those with puffy sleeves, when you move your arms you can see the underside of the fabric. Not the quality Tuckernuck should go for. And the hems look cheap,. Sorry, this is what I feel, at least for a nicer dress.

Date of experience: September 9, 2022
Georgia
2 reviews
0 helpful votes
Follow LENORA W.
Unfollow LENORA W.
Send Message
Share Review
Report Review

Love the black bow in the back dress!
September 9, 2022

Planning to wear to a special cruise birthday event. The dress is absolutely gorgeous!

Date of experience: September 9, 2022