TN Nursery has a rating of 2.9 stars from 536 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TN Nursery most frequently mention customer service, dead plants and scratch test. TN Nursery ranks 2nd among Trees sites.
I ordered trees that don't ship till end of October. Still waiting but excited for my trees.
Tree died though taken care of properly. Proper soil and followed instructions
Hello.
You can file a claim if you believe your trees are dead.
https://www.tnnrsery.net/pages/file-a-claim
Good quality, as advertised. Consistent quality and good communication.
Thank you for the positive review!
This is my third purchase. The plants are excellent and shipping is fast.
Thank you for the positive review.
We appreciate your business!
After the order took 3 weeks to process, half the bare root dogwoods I got werw dead
Hello.
If you believe your plants are dead, you can file a claim.
https://www.tnnrsery.net/pages/file-a-claim
Large dormant plants that look like they have been well loved!
Thank you for the positive review!
We appreciate your business.
Pleased with every plant I've received from y'all!
Tennessee is my neighbor. Live supporting local folks!
Instructions well written, thanks! Packaging superb!
Easy to use, great information about your plants!
Ok, so far, will make up my mind when plant delivered and I can see what I got
Thank you for the positive review!
For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.
We appreciate your review.
We ship bare root plants/trees. You can always file a claim if you believe your products are dead.
Thank you.
Everything grows, prices are great, a lot of bang for your buck!
We appreciate your positive review.
Thank you.
The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!
Thank you for the positive review!
We appreciate your business!
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
I apologize for the incorrect labels.
You are covered with a 1 year warranty if these plants do not grow.
Thank you.
Good so far as I know. Hope they survive and produce fruit. Looking forward to it!
I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.
Fast and easy ordering. But the plants did not make it. Total waste of time and money
13 inch containers were bigger than expected. Large size plant containers.
Thank you for the positive review.
We appreciate your business!
Easy to order. I like that the care instructions are easy to find. And of course I have zero problems with pricing.
Thank you for the positive review!
We appreciate your business!
I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.
Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
Thank you for the positive review.
We appreciate your business!
Easy to purchase! Great product!
Easy to order on line! Quick and prompt delivery. Plants arrived very happy and healthy!
Lynn
We are glad to hear that!
Thank you for the positive review!
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST
Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...
Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.