Tire Rack has a rating of 4.9 stars from 46,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
As always great tire selection affordable prices and easy payments have nothing to complain about I've never not gotten me my tires in a timely manner and their warranties I've had to use them twice now never an issue
All my tire buying experiences or headache free what you see is what you get never not had my tires show up and I've yet to be disappointed with their quality
Delivered as promised, even with me adding a hiccup with the delivery address. Like most of us, tires were supposed to be delivered to my installer. And scheduled for delivery within 2 days. When I noticed my error, Tire Rack adjusted, on the fly so to speak and my tires were delivered, as promised the next day. As good as anything we've come to expect form Amazon Prime. Thank you.
Your website was very easy to use. I received the tires within two days as indicated. I am very happy with tire rack I would definitely buy from you again and recommend you to others. Thanks. I purchased very good tires at a very reasonable price.
I was recommended Tire Rack from Midway Ford, Kansas City. I went on the Tire Rack website and ordered 6 Tires. They were in-stock and were delivered within days of purchase. Was a great experience. I highly recommend them.
I've purchased tires from Tire Rack on many occasions and have always found it to be a pleasant and flawless process. Your tire choices, reviews and ratings are all laid out for the best decision, and they have experts to advise you if you have any questions. They'll also deliver the tires for free wherever you want them to go, either to an installer at a guaranteed installation price, or to your home. I'd highly recommend Tire Rack, 5 Stars!
Delivery of tires was suppose to happen the day before installation but tires didn't show up until next morning. I would have been nice to have had notification that the tires didn't deliver on time so I could have rescheduled appointment with Discount Tire. Communication could have been better.
I got a sidewall puncture 2 months after purchasing tires. Claim process has not been very easy so far. I had to call third party claim service before I could start the process. The process on the Tire Rack web site would not recognize me. Kinda frustrating. Called the third party and they were pretty helpful. Note that the cost to mount the replacement tire is not covered under warranty. I will post later if the process does not work as claimed
It was fast and easy from selecting tires when it came down to installation I was called to schedule a time. I arrived 30 minutes before my time and was immediately greeted with a lesson on what not to do when scheduling. I was told never to schedule a time 1 hours before closing. I was also told that the shop took a walk in that was worth 1400 in tires so they might not get to me. I actually left early to get there 30 minutes earlier as promised during my schedule confirmation call. This installer is a mess.
I've used Tire Rack several times. Had tires shipped and installed by their recommended installers, picked up and delivered to their installers and had them ship to my installer. Always great service at the best prices.
I used their installers in the past with great satisfaction. This time though I had to have them shipped to my local installer out of their network for convenience and it was just as easy to set up.
Great, no problem. I enjoy the professionalism of custom service. I was contact through email. The custom service made sure the tires fit my vehicle. Tire Rack sent me the phone number, address, contact information for the person replacing my tires. I had a good experience with the company. I will be doing more business with Tie Rack in the near future.
Appreciate the good Company, and everything was easy online
If the tires I want are not in stock, there is a good chance an equal substitute is available. The customer service is great. I check out the reviews on Tire Rack and other sites to make sure I'm getting what I want.
I have used Tire Rack's decision program many times over 20 years. I have also spoken with agents a couple of times to further refine my selection. I have always been happy with the tires I ended up purchasing. Also the shipping is efficient.
I haven't put the tires on my car in Pennsylvania, as you never know what the weather will bring. I can always rely on Tire Rack to come through for me when I need tires. The website is very helpful in determining which brand and what size. I always look at the customer reviews, too. Thanks, Tire Rack!
It is always a pleasure to do business with Tirerack.com! A great selection at great prices! Thank you, Tirerack!
This is the second set of tires bought by me in the last two months. Last set was for my wife's Audi and she loves them. Before I purchased his set today for my company truck I was able to read a 7 tire comparison. The tire that I bought was rated # 1. I was keep buying from the Tire Rack.
Competitive prices, fast shipppng and I've never needed customer service but I'll bet that's good too. Love the amount of informative content from comparisons and reviews to videos demonstrating comprehensive tire tests. Good stuff
Tire Rack is a trust name. The purchase was quick and easy. I reached out to other vendors, but The Tire Rack answered my questions with their automated system to confirm the proper size for my factory replacement rim.
Please explore alternate shipping. UPS 2 day shiping is rediculously priced and for my zip you offered no other options. USPS is 10 times better. Priority mail is often faster and always much cheaper.
I wish you had cheeper shipping like usps priority mail, more options would be nice.
I have been ordering from Tire rack for a few years. I drive a lot so I order every year. The site is easy and my deliveries are almost always next day. I have used this site for my kids vehicles as well.
I have always had great luck with tire rack and their warranties. Just grabbed another set of tires for my son at a great price for his 2016 Tacoma with 140K miles on it. Looking forward to the ALWAYS quick pick-up experience!
Have been buying from Tire Rack almost ever since they started business. While they no longer stock tires for my old BMWs, I use them for my newer cars and truck. Always good service, miraculous delivery times and great prices.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
Thank you for sharing your concern. We do offer alternate shipping that for technical reasons are not offered on our site. A customer service representative will contact you to discuss the options available.
We apologize for the frustration and appreciate your business.