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Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 46,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.

service
3,054
value
26,922
shipping
26,886
returns
52
quality
27,453
This company responds to reviews on average within 2 days

Instant Feedback

486,014 reviews
How would you rate Tire Rack?
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Florida
1 review
0 helpful votes
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Quick and easy experience
April 12, 2025

Tire Rack is a trust name. The purchase was quick and easy. I reached out to other vendors, but The Tire Rack answered my questions with their automated system to confirm the proper size for my factory replacement rim.

Date of experience: April 8, 2025
Alaska
1 review
0 helpful votes
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Great storefront, web site, limited shipping to my home
March 13, 2025
Updated review

Please explore alternate shipping. UPS 2 day shiping is rediculously priced and for my zip you offered no other options. USPS is 10 times better. Priority mail is often faster and always much cheaper.

Date of experience: March 3, 2025
Tim J. Tire Rack Rep
2 months ago

Thank you for sharing your concern. We do offer alternate shipping that for technical reasons are not offered on our site. A customer service representative will contact you to discuss the options available.

We apologize for the frustration and appreciate your business.


I wish you had cheeper shipping like usps priority
January 13, 2025
Previous review

I wish you had cheeper shipping like usps priority mail, more options would be nice.

Date of experience: January 3, 2025
Virginia
1 review
0 helpful votes
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Easy and Fast
April 24, 2025

I have been ordering from Tire rack for a few years. I drive a lot so I order every year. The site is easy and my deliveries are almost always next day. I have used this site for my kids vehicles as well.

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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Came back for more.
February 26, 2025

I have always had great luck with tire rack and their warranties. Just grabbed another set of tires for my son at a great price for his 2016 Tacoma with 140K miles on it. Looking forward to the ALWAYS quick pick-up experience!

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
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Have been buying from Tire Rack almost ever since they started business. While they no longer stock tires for my old BMWs, I use them for my newer cars and truck. Always good service, miraculous delivery times and great prices.

Date of experience: January 14, 2025
New Jersey
1 review
0 helpful votes
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Web site is horrible
March 25, 2025

I can't believe your company can't figure out how to let someone buy a loose tire, then ship that loose tire to an installer, so the customer can take the old rim to the installer and have them replace the tire. I'm done buying tires here.

Date of experience: March 15, 2025
Tim J. Tire Rack Rep
1 month ago

Unfortunately some installers are not able to accept direct shipment of speciality tires such as trailer tires. They may not be able to provide service for some trailers and so need for the customer to contact them in advance to ensure they can assist. We do not explain this adequately on our site and will update the information we provide

We apologize for the frustration this has caused.

Texas
1 review
0 helpful votes
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Lots of brands and pricing to choose from with some brands have online instant rebates available and taken off from the final amount which is great savings. I was overwhelmed with the selections and got some help from existing customer feedbacks and from TireRack testing crew.

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
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Address issues
February 22, 2025

Change the address entry to allow for customers to enter an address fully manually. The current one forces people to pick from a list that may not have the address they need. So instead of being able to have tires shipped directly to the shop, which was not on the list, I have to have them shipped to my house, which is an available choice, and stuff them in my car to drive them there myself. This is a $#*!ed decision by the company, I almost rage quit and bought from another site.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
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Great experience
April 14, 2025

Chatted several times to make sure I was getting tires I needed. Once I ordered, someone called me to discuss buying different tires for front than back of my RV and why I should not. Told me I would get tires on Monday or Tuesday but they arrived two days earlier.

Date of experience: April 10, 2025
Pennsylvania
1 review
0 helpful votes
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I have purchased many sets of tires through Tire Rack and my driving experience has matched their performance reviews for every set, except one. Not a bad decades-long track record when you are running two high-mileage vehicles through four seasons!

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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My Tesla chews through tires like a rodent. Replacements can be $2000 a set. I always find a closeout around $150 each. I just have to check every so often. Free shipping right to my door. Way cheaper than Amazon!

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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Easy to use and tons of options
April 22, 2025

The Tire Rack website makes finding the right tires as easy as can be imagined. This is probably the best website I have ever used for finding an product that I want or need. In addition, the price and selection beat anywhere else I have looked.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
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Best place on earth to buy tires and wheels
January 23, 2025

No one does tire and wheel selection, web or by calling their pro, than anyone, anywhere. Their inventory is so immense you can barely comprehend it. A network of installers. Ship to them. Drop your car off and you're good to go.

Date of experience: January 13, 2025
New Hampshire
1 review
0 helpful votes
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Easy to order
April 11, 2025

The process was easy, I typically run into issues with a rural delivery but this time everything worked as it should. The only problem that was encountered was that the tires got separated due to a shipping label that was unreadable so two tires took an extra day to arrive.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Kick $#*!
January 28, 2025

Fantastic, professional, friendly on time delivery great prices great quality, best choices, fantastic inventory of tires we'll definitely shop with them in the future. I have purchased all my tires from them since 2015. Have never been served better anywhere else I do not even bother to check for better prices better tires very knowledgeable people

Date of experience: January 18, 2025
Florida
1 review
0 helpful votes
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Best prices and service always.
February 13, 2025

I do not know a lot about vehicle issues. The tire rack staff is always very helpful and kind (without making me feel dumb). The process is very easy - including arranging my mounting at a conveniently located tire shop. The prices are undisputably the best.

Date of experience: February 3, 2025
Colorado
1 review
0 helpful votes
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Online chat sucks
April 3, 2025

The person I chatted with was very helpful, but the web app for chatting was so slow and laggy, I would have to wait 1-2 minutes after typing for my text to show up. It was so slow it slowed down the rest of the page. I could click or navigate at all. Once the chat was over, and I closed it. Everything started working like normal again.

Date of experience: March 24, 2025
Virginia
1 review
0 helpful votes
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Better prices than the competitors
April 18, 2025
Updated review

Tirerack has gems when it comes to looking for suspension or tires. Great deal on tires recently purchased that my dealer couldn't match and was able to find a rear sway bar for about half the price vs the other competitors.

Date of experience: April 8, 2025

Better prices than the competitors
April 15, 2025
Previous review

My go to tire website for best deals and promotions. Hahahha

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
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Smooth process
April 18, 2025
Updated review

It was easy locating tires to fit my highlander and get an appointment scheduled to have them installed. My pair of tires were installed in less than an hour. I appreciated the link letting me know the status of my vehicle.

Date of experience: April 5, 2025

Smooth
April 11, 2025
Previous review

We bought tires for our Honda Accord and our car was finished earlier than expected. We were updated via text.

Date of experience: March 22, 2025
Arizona
1 review
0 helpful votes
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It worked out in the end
May 2, 2025

I ordered a set of rims that were listed as low pressure cast, turned out they weren't. I called in and they were totally responsible for the mistake, corrected the website, and were totally willing to cancel the order and get me something else or figure out an alternative solution. I ended up just keeping them and so far so good, they look good, and were relatively inexpensive.

Date of experience: April 28, 2025