On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Best tire shop in America. Fast and friendly service every time
After placing my order online, product was delivered as promised. Great company!
Very easy for this 65 year old woman to pick out tires! I was disappointed though at how difficult it was to find the warranty information. I still have no receipt or warranty information.
Very easy for this 65 year old woman to pick out tires!
Fast shipping, very simple to navigate and order the right tire. Very satisfied.
Thank you so much for the outstanding service.
We will always look to your company for car services.
Happy holidays
Great experience for my first time ordering from your company
Placed an order for 4 Bridgestone Blizzak LT tires for my pickup. Tires arrived promptly and were exactly what I needed.
I received my tires quickly. Someone called me to make sure the tires were the correct size before shipping. Website was easy to use. I haven't installed the tires yet or received the rebate from BF Goodrich but if they perform as they should, this is an experience worth repeating.
I would prefer not to have to submit the rebate but just have a sale price. The site works good though.
Bent a wheel (pot hole) from a set I ordered over 2 years ago. Logged in to my account, went to order history and 3 clicks, a new rim is unit's way. Super convenient and time saving!
Bent a wheel (pot hole) from a set I ordered over 2 years ago. Logged in to my account, went to order history and 3 clicks, a new rim is unit's way. Super convenient and time saving!
Tires were delivered very quickly. The Firestone shop did a good job of installing at a reasonable price. Absolutely no complaints.
Quick and easy! Really appreciated Zander's assistance choosing tires!
Quick and easy! Really appreciated Zander's assistance choosing tires!
Fast and easy so far we will see how there customer service does.
Fast and easy so far we will see how there customer service does.
Putting tires on tomorrow so can't give a review on product yet. Tires did show up a day late and had to change appointment for install.
Shipped wheels and tires separately, cost me $125 more and 1.5 hours and 15 miles to have mounted! Will be buying elsewhere in future. Been buying here for over three decades, not anymore!
I ordered 4 wheels for my 2016 Smart For Two, The price was extremely affordable and the wheels look Fantastic.
Absolutely smooth. They called me to verify the order and delivery address. Items were delivered the next day!
Could not get it to work on my laptop.
Tire Rack is an outstanding company, I will recommend to any family and friends who are looking for wheels/tires.
Love the website to view on my vehicle. Descriptions and comparisons are very helpful. So many great options!
Overall great experience, easy to order and fast shipping. Preferred installers in my area could get me in the next day!
4 tires were shipped and received in 2 days to the "authorized" installer. However, the authorized installer did not have the proper equipment to install 22 inch tires. So I had to pick the tires up and find another installer which was a real hassle. Your installer list should be more accurate.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members