On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My order was delivered next day! Very impressed with service and price.
I ordered tires, they showed up the next day. It was nice, easy, and simple
It was a seamless experience. Easy to purchase, good price, fast shipping, no surprises at installer, happy with product. I'll use tire rack in the future and highly recommend.
Pretty easy to find tires that fit and accomplish what I want.
Pretty easy to find tires that fit and accomplish what I want.
Can't say enough about you folks and Free Delivery!. That's the icing on the cake. Ordered them on Wednesday... Delivered on Friday. Installed on Saturday. And tomorrow they are predicting 1 foot of snow... Merry Christ
Excellent prices, arrived in less than a day ready to go.
The rack itself is nicely packaged, and of high quality. However the lag bolts provided are very low quality. I pre-drilled the holes as directed to, but had one bolt snap off deep in the wall (using just a wrench, not a power tool). These bolts are very soft (China). In my opinion they are not adequate for the 400 Lb rating. Recommend recipients discard those bolts, go to the hardware store and purchase quality bolts before installing.
Very responsible and fast delivery. Reasonable price on Any kind of tires, with two years free replacement warranty.
I knew I was going to have a little trouble finding a run flat tire in stock. Tire Rack had exactly what I needed and shipped it out the day after I placed my order. Very impressed with the turnaround time and how easy it was to place an order and get it right.
Ordered Tuesday night, tires were at the shop Thursday morning.
Great experience and exceptional customer service. I pulled in and they brought my tires right out and even loaded them into my vehicle for me. They practiced safe Covid measures too!
Tirerack came through and delivery my snow tires right in time. I install the tires one week later, right in time for the snow storm.
Online shopping was very easy. Had to call in and change my order and the guy on the phone was super nice and quick to assist
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members