From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
2 NEW TIRES HAVE NO TIRE TREAD DEPTH AT ALL, I THOUGHT THEY WERE USED! COST ME TO MUCH TO SHIP BACK. WERE DELIVERED LATE ALSO. WILL NEVER ORDER AGAIN OR RECOMMEND ANYONE WASTE OF MONEY AND TIME!
Had a great tire rack experience in regards to the tire recommendation, purchase and delivery. Tire Rack does need to make sure its installation prices are right as we ended up paying much more than was listed on Tire Rack(from the installer)
Wrong digit on a phone number and they cancel the orders to make us do it again. WTF they act like they're theonly game in town. Just go to Discount Tire, same day install and no BS DRAMA.
I ordered 4 tires online that showed to be in "stock" on Monday. When I called on Wednesday to inquire, I was told by Albert that they would be shipping on Friday when they get to the warehouse. When I asked to cancel the order, his attitude changed and he became very short with me and could not get off the phone quick enough. Very negative attitude. I then called our local Discount Tire store and they will have the tires here later today and can install them tomorrow. I'm done with Tire Rack!
Great Price and received separate paperwork to send in the rebate in the mail so it didn't get mixed in with the shipment.
Great Price and received separate paperwork to send in the rebate in the mail so it didn't get mixed in with the shipment.
I have always had positive experiences shopping TireRack.com. I greatly appreciate their independent tire testing and evaluations as well as great prices.
Tire Rack always makes it easier to find the best tires for my vehicle
Tire Rack always makes it easier to find the best tires for my vehicle
I am very happy with my order and the shipping! It was very fast and I got my tires the very next day (without having to pay extra for shipping). I will definitely order from Tire Rack again! You guys/girls are amazing! Keep up the good work and thank you very much for my new tires.
Easy and quick. I will continue to shop at tire rack due to their quick delivery and their ability to stand behind their product I had hay Tire hazard and they replaced it
I shopped 4 local tire stores and the best price and to get the tires I wanted, it was less expensive and less hassle to buy these on line and ship them to my mechanic for installation!
Easy to use system and found what I was looking for.
From entering my car information, to choosing the products I wanted and fit properly, to shipping to my installer, The entire process and experience was excellent. Shipping was very quick and everything was there. I've never had a problem.
Everything was available and simple to put together.
Great experience all the way through. Have had time after time of negative experiences at the vehicle manufacturer dealership - bad alignments burning through tires, and dealership refusing to work to solve the issue. Ordering tires through Tire Rack, having them sent to local tire installation guru of my choice was hugely beneficial.
Nice and easy process from finding the right tires to purchasing them from the checkout.
Nice and easy process from finding the right tires to purchasing them from the checkout.
Every time i find what I need for the best prices. I will keep telling others. My only issue was that the delivery did not come at the same time as it was indicated when purchased. No real problem other than it delayed my installation plans by a day as all.
Browsing website for tires was an ok experience
Nice tires quick delivery, like the list of shops that work with tire rack
Everything was easy to understand easy check out process
Everything was easy to understand easy check out process
Simple and easy to use site! And I got a great price on my tires!
Simple and easy to use site! And I got a great price on my tires!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members