At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Re-ordering same item as have previously purchased. Slick! Good price, quick delivery... What more could anyone want?
Re-ordering same item as have previously purchased. Slick!
My experience of purchasing tires was like the first time I had sex. I was anxious, nervous, and just full of raw emotions. In the end, just like sex, I am glad I paid for a quality service amd product.
Ease of use for ordering tires that go on a car. The tires mount to wheels and its magic. Smooth ride
Best tire shop in America. Fast and friendly service every time
After placing my order online, product was delivered as promised. Great company!
Very easy for this 65 year old woman to pick out tires! I was disappointed though at how difficult it was to find the warranty information. I still have no receipt or warranty information.
Very easy for this 65 year old woman to pick out tires!
Fast shipping, very simple to navigate and order the right tire. Very satisfied.
Thank you so much for the outstanding service.
We will always look to your company for car services.
Happy holidays
Great experience for my first time ordering from your company
Placed an order for 4 Bridgestone Blizzak LT tires for my pickup. Tires arrived promptly and were exactly what I needed.
I received my tires quickly. Someone called me to make sure the tires were the correct size before shipping. Website was easy to use. I haven't installed the tires yet or received the rebate from BF Goodrich but if they perform as they should, this is an experience worth repeating.
I would prefer not to have to submit the rebate but just have a sale price. The site works good though.
Bent a wheel (pot hole) from a set I ordered over 2 years ago. Logged in to my account, went to order history and 3 clicks, a new rim is unit's way. Super convenient and time saving!
Bent a wheel (pot hole) from a set I ordered over 2 years ago. Logged in to my account, went to order history and 3 clicks, a new rim is unit's way. Super convenient and time saving!
Tires were delivered very quickly. The Firestone shop did a good job of installing at a reasonable price. Absolutely no complaints.
Quick and easy! Really appreciated Zander's assistance choosing tires!
Quick and easy! Really appreciated Zander's assistance choosing tires!
Fast and easy so far we will see how there customer service does.
Fast and easy so far we will see how there customer service does.
Putting tires on tomorrow so can't give a review on product yet. Tires did show up a day late and had to change appointment for install.
Shipped wheels and tires separately, cost me $125 more and 1.5 hours and 15 miles to have mounted! Will be buying elsewhere in future. Been buying here for over three decades, not anymore!
I ordered 4 wheels for my 2016 Smart For Two, The price was extremely affordable and the wheels look Fantastic.
Absolutely smooth. They called me to verify the order and delivery address. Items were delivered the next day!
Could not get it to work on my laptop.
Tire Rack is an outstanding company, I will recommend to any family and friends who are looking for wheels/tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.