At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Very responsible and fast delivery. Reasonable price on Any kind of tires, with two years free replacement warranty.
I knew I was going to have a little trouble finding a run flat tire in stock. Tire Rack had exactly what I needed and shipped it out the day after I placed my order. Very impressed with the turnaround time and how easy it was to place an order and get it right.
Ordered Tuesday night, tires were at the shop Thursday morning.
Great experience and exceptional customer service. I pulled in and they brought my tires right out and even loaded them into my vehicle for me. They practiced safe Covid measures too!
Tirerack came through and delivery my snow tires right in time. I install the tires one week later, right in time for the snow storm.
Online shopping was very easy. Had to call in and change my order and the guy on the phone was super nice and quick to assist
Overall great service! My tires showed up in 2 days
Got the exact tire I wanted rather than having to settle for what was in stock. Could not find Pirelli tires at any dealers in Alaska. The tires were scheduled to show up on Friday, and actually showed up a day early.
Very easy to navigate the website. It would be nice to have the option of nitrogen filled tires available also.
Very easy to navigate the website. It would be nice to have the option of nitrogen filled tires available also.
Tires, price and delivery were all as expected.
Recommended installer epic fail, claiming they didn't have the ability to safely remove tires from a 2500 series Nissan Van!
Think about it... they claim they can't raise a vehicle the 1 inch necessary to remove a tire!
That's a lot of service vans and pick up trucks to be passing up.
I had a confirmed appointment with Firestone and there was never any mention of restrictions based on my "LT" tires.
I did full brakes in my driveway the day prior to my installation appointment... I lived to tell about it.
I was easily able to compare the different brands it's banks on each. The pricing was better than other places as well
Rim for ecosport is a Focus SVT 4 lug 16 space saver. 125/90/16 tire is less than 1/4 inch smaller than stock wheel. Everything seems fine.
Always excellent at Tire Rack, a broad selection of winter tires with excellent prices and speedy, cost effective shipping.
Researching and buying tires from Tire Rack was simple and straightforward. I had the tires delivered to a local installer (which happened to be my usual repair shop) and made an appointment with them for the installation. I was a little bit frustrated that the delivery was delayed by a day from the initial estimate, but in the end that made little difference.
Got the correct tire size from search feature and shipping was super fast and free!
Easy process. Great deal on buying a premium tire that is closing out.
Easy process. Great deal on buying a premium tire that is closing out.
I bought tires from other places before but now i will keep buying them from tire rack.
Ordered some blizzak ws90s and rims for the winter on my vw eos. Tires came in mounted and balanced and loooked great. Ordering was easy and shipment was fast. Blizzak tires ride nice and although a little louder than my regular all season tires it is barely noticeable. Looking forward to trying these on snow! Would order them again.
Tire Rack provided different options, as far as tires, and very fast shipping.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.