At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!
It took me forever to settle on rims, but once I did, they came mounted, nicely protected and well packaged to my house to mount them myself. Will be buying here again.
Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!
Repeat Customer. Top class experience from beginning to end.
The whole process was extremely well communicated. Shipping and date of arrival were perfect. The installer was prompt and knowledgeable and helpful. I would recommend this product!
Great experience and tires look awesome quick really quick shipping
Great experience so far will see when tires get here
Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.
Would be good if abbreviations were explained.
Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.
Great selection, best price and outstanding customer service
Great selection, best price., great warrenty
Very fast and efficient even though I messed up the shipping address they were able to fix it right away.
My order was delivered next day! Very impressed with service and price.
I ordered tires, they showed up the next day. It was nice, easy, and simple
It was a seamless experience. Easy to purchase, good price, fast shipping, no surprises at installer, happy with product. I'll use tire rack in the future and highly recommend.
Pretty easy to find tires that fit and accomplish what I want.
Pretty easy to find tires that fit and accomplish what I want.
Can't say enough about you folks and Free Delivery!. That's the icing on the cake. Ordered them on Wednesday... Delivered on Friday. Installed on Saturday. And tomorrow they are predicting 1 foot of snow... Merry Christ
Excellent prices, arrived in less than a day ready to go.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.