business logo of Tire Rack

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,054
value
26,758
shipping
26,722
quality
27,283
This company responds to reviews on average within 1 day

Instant Feedback

495,916 reviews
Indiana
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Send Message
Share Review
Report Review

Fantastic service, quick shipping, good quality, ease of use
December 15, 2020
Updated review

Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!
It took me forever to settle on rims, but once I did, they came mounted, nicely protected and well packaged to my house to mount them myself. Will be buying here again.

Date of experience: December 15, 2020

Awesome customer service, have bothered just about...
December 9, 2020
Previous review

Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!

Date of experience: December 9, 2020
Virginia
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Send Message
Share Review
Report Review

First Class
December 15, 2020

Repeat Customer. Top class experience from beginning to end.

Date of experience: December 15, 2020
Illinois
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Send Message
Share Review
Report Review

Great experience
December 15, 2020

The whole process was extremely well communicated. Shipping and date of arrival were perfect. The installer was prompt and knowledgeable and helpful. I would recommend this product!

Date of experience: December 15, 2020
New York
2 reviews
0 helpful votes
Follow Alfredo Q.
Unfollow Alfredo Q.
Send Message
Share Review
Report Review

Awesome!
December 15, 2020
Updated review

Great experience and tires look awesome quick really quick shipping

Date of experience: December 15, 2020

Great experience so far will see when tires get here
December 9, 2020
Previous review

Great experience so far will see when tires get here

Date of experience: December 9, 2020
New Jersey
1 review
0 helpful votes
Follow Andre D.
Unfollow Andre D.
Send Message
Share Review
Report Review

Great
December 15, 2020

Amazing, fast shipping and got exactly what I needed

Date of experience: December 15, 2020
Pennsylvania
1 review
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Send Message
Share Review
Report Review

Review
December 15, 2020
Updated review

Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.
Would be good if abbreviations were explained.

Date of experience: December 15, 2020

Had a hard time getting my credit card to be verified?
January 8, 2021
Previous review

Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.

Date of experience: December 9, 2020
New York
1 review
0 helpful votes
Follow Rossar F.
Unfollow Rossar F.
Send Message
Share Review
Report Review

Another great experience with tire rack
December 15, 2020
Updated review

Great selection, best price and outstanding customer service

Date of experience: December 15, 2020

Great selection, best price., great warrenty
October 2, 2020
Previous review

Great selection, best price., great warrenty

Date of experience: October 2, 2020
New York
1 review
0 helpful votes
Follow Shawn A.
Unfollow Shawn A.
Send Message
Share Review
Report Review

Over all great service
December 15, 2020
Updated review

Very fast and efficient even though I messed up the shipping address they were able to fix it right away.

Date of experience: December 15, 2020

Very fast and effecient
December 9, 2020
Previous review

Very fast and effecient

Date of experience: December 9, 2020
New York
1 review
0 helpful votes
Follow No N.
Unfollow No N.
Send Message
Share Review
Report Review

Tires
December 15, 2020

I got what I needed and the delivery was very speedy.

Date of experience: December 15, 2020
Mexico
1 review
0 helpful votes
Follow . H.
Unfollow . H.
Send Message
Share Review
Report Review

.
December 15, 2020

.

Date of experience: December 15, 2020
New York
1 review
0 helpful votes
Follow Dan K.
Unfollow Dan K.
Send Message
Share Review
Report Review

Delivery Time - Crazy Fast!
December 15, 2020

My order was delivered next day! Very impressed with service and price.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
Follow Rodney X.
Unfollow Rodney X.
Send Message
Share Review
Report Review

Awesome!
December 15, 2020

I haven't gotten my tires installed yet, but I have had a great experience so far

Date of experience: December 15, 2020
New York
1 review
0 helpful votes
Follow Max M.
Unfollow Max M.
Send Message
Share Review
Report Review

Great service
December 15, 2020

I ordered tires, they showed up the next day. It was nice, easy, and simple

Date of experience: December 15, 2020
Florida
1 review
0 helpful votes
Follow Haley C.
Unfollow Haley C.
Send Message
Share Review
Report Review

Happy.
December 15, 2020

It was a seamless experience. Easy to purchase, good price, fast shipping, no surprises at installer, happy with product. I'll use tire rack in the future and highly recommend.

Date of experience: December 15, 2020
New Hampshire
1 review
0 helpful votes
Follow JBC F.
Unfollow JBC F.
Send Message
Share Review
Report Review

SL tires
December 15, 2020

Had an easy time finding the right tires for my 07 Benz. The website was easy to use and directed me to the beat tires.

Date of experience: December 15, 2020
Massachusetts
1 review
0 helpful votes
Follow Parris J.
Unfollow Parris J.
Send Message
Share Review
Report Review

Painless
December 15, 2020

The option to ship directly to an installer made the process quick and painless.

Date of experience: December 15, 2020
Pennsylvania
1 review
0 helpful votes
Follow Allen Z.
Unfollow Allen Z.
Send Message
Share Review
Report Review

Best Michelin Supplier
December 15, 2020
Updated review

Pretty easy to find tires that fit and accomplish what I want.

Date of experience: December 15, 2020

Pretty easy to find tires that fit and accomplish what...
December 8, 2020
Previous review

Pretty easy to find tires that fit and accomplish what I want.

Date of experience: December 8, 2020
Massachusetts
1 review
0 helpful votes
Follow Larrie U.
Unfollow Larrie U.
Send Message
Share Review
Report Review

Budget
December 15, 2020

I thought the pricing should have been better. The pricing was a bit disappointing.

Date of experience: December 15, 2020
Connecticut
3 reviews
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Send Message
Share Review
Report Review

Simply the BEST
December 15, 2020
Updated review

Can't say enough about you folks and Free Delivery!. That's the icing on the cake. Ordered them on Wednesday... Delivered on Friday. Installed on Saturday. And tomorrow they are predicting 1 foot of snow... Merry Christ

Date of experience: December 15, 2020

Tire Rack never lets me down
January 10, 2020
Previous review

Tire Rack never lets me down

Date of experience: January 10, 2020
Massachusetts
1 review
0 helpful votes
Follow Heather R.
Unfollow Heather R.
Send Message
Share Review
Report Review

Ford Focus in NH
December 15, 2020

Excellent prices, arrived in less than a day ready to go.

Date of experience: December 15, 2020