From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered winter tires, which I received very quickly. Extremely happy with my purchase! Thank you!
I was having a hard time finding tires locally for my Tesla model three. They had them in stock entire rack and were shipped to a local tire store in 2 days. I had them installed and ended up saving about $300 off of the best price I could find anywhere else.
I ordered the tire and wheel package on Friday and got delivery on Saturday. Thank you. Great service.
Delivery was spot on. Can't ask for anything more.
It was Great, good selection and nice prices. Fast shipping. Delivered right to my driveway!
Tires (4) were confirmed delivered on 16 Dec 2020 (Wednesday). Because of snowfall on the same day, no one at the delivery/installation location called me to set up installation (weather issue?; no answering machine kicked in?). I called the next day and no answer. I called again today (twice) finally reached someone to schedule an appointment for Saturday afternoon. Is it standard policy for Tires Plus to immediately contact customer. I was contacted by first installer on Tuesday that they could not honor obligation due to COVID-19. I then contacted TireRack. Com to change delivery destination/installer. I put most of the blame on weather issues and COVID-19 for shutting down primary Tires Plus. This did cause anxiety on my part since my current tires are going tread-bare.
Awesome. Team followed up throughout the whole process
Good experience received my tire in a timely manner
Needed a tire that wasn't in my town at all, ordered it and it came quick.
I ordered the tires and they were shipped to my installer on time. I was able to track them with text messages offered by tire rack. It was a good experience and hassle free.
They arrived at different times but all came within a timely manner
They got the tire order in and shipped in one day. The free two day shipping was awsome, and made the whole experience quite great.
I received my order in a reasonable time. I easily navigated the website to find what I needed.
Fast shipping exactly what the date describe on the website. However, the box that came in was falling apart. Luckly no parts fell out. Looks like it was piece together. Don't care about the box but at least tape it a bit more to patch up the holes in the box. Would give it a solid 5 star but the flimsy box that came in made it a 4 star.
My go-to place for tires. Good quality products and excellent service.
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Got a nice price on 4 new tires for my van. I picked them up in South Bend and had them installed. No drama! Less than an hour all set. Great job guys!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members