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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,054
value
26,748
shipping
26,712
quality
27,273
This company responds to reviews on average within 1 day

Instant Feedback

495,695 reviews
North Carolina
1 review
0 helpful votes
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Website easy to use, ship fast
December 21, 2020

Always a great experience. The website makes it easy to find the right tires and they ship fast.

Date of experience: December 21, 2020
West Virginia
1 review
0 helpful votes
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Wheels
December 21, 2020

Very nice looking wheels and the shipping was fast. On line order was simple and was great seeing them on the vehicle before the purchase.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Good service
December 21, 2020

Did a nice job of delivery of the tires dealing with the snow storm

Date of experience: December 21, 2020
New Mexico
1 review
0 helpful votes
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Had to wait too long
May 5, 2021

I called 20 minutes ahead so the tires would be ready when I arrived. I waited about 45 minutes after I arrived to get my tires.

Date of experience: December 21, 2020
New Mexico
1 review
0 helpful votes
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Everything as promised and advertized!
December 21, 2020

Purchased a full set (wheels and snow tires) and received it two days later. Great Job!
Agents were very helpful in ensuring that I purchase the right wheels and tires for my car.

Date of experience: December 21, 2020
Oregon
1 review
0 helpful votes
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Delivered the very next day!
December 21, 2020

Grey price, delivered the next day. Locally owner tire shop mounts, balances new tires, and disposed of my old tires for 100$

Saved me about 500$ from going to the corporate tire shop.

Date of experience: December 21, 2020
Texas
1 review
0 helpful votes
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Great experience
December 21, 2020

I have purchased from Tire Rack before, and like that time, this experience was great. The winter tire/wheel package came in at a good price and they arrived in two days, amazing.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Couldn't have been easier
December 21, 2020

Searching through the offerings, and their ratings, on line, and without in-store sales associates over my shoulder, made coming to a buying decision very easy. Delivering my order to my local mechanic the next day was an added plus. I won't be able to have him install the tires until the 23rd, so I cannot review the tires at this time, but I expect this to be favorable.

Date of experience: December 21, 2020
Massachusetts
1 review
0 helpful votes
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Excellent
December 21, 2020

Delivery is fast and the price is fair. I will definitely recommend this.

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Audi Q5 - Easy replacement process.
December 21, 2020

Great communication and updates on status of tire and arrival to selected installer.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Fast delivery!
December 21, 2020

Came in the day after I placed the order.
Tires look clean and nice. I'd purchase on tire rack again if I need

Date of experience: December 21, 2020
Australia
2 reviews
0 helpful votes
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Snow tires
December 21, 2020

Excellent, delivered promptly and the authorized fitter was also excellent.

Date of experience: December 21, 2020
Colorado
1 review
0 helpful votes
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Bridgestone Blizzak tires
December 21, 2020

Excellent website. Easy to match tires to the exact model of our car.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Faster than expected.
December 21, 2020

I ordered a set of tires for my truck thinking I wouldn't get them for a few days because it's the holiday season along with other things going on with deliveries. I was surprised when I came into my driveway and there they were waiting for me only after a couple of day of ordering. Thanks TR.

Date of experience: December 21, 2020
Kentucky
1 review
0 helpful votes
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Good Deal
December 21, 2020

Experience shopping was painless and the service was excellent.

Date of experience: December 21, 2020
New Jersey
1 review
0 helpful votes
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Worked as Expected
December 21, 2020

Everything was great; ordered the tires, had them delivered to Big O and everything was like clockwork.

Date of experience: December 21, 2020
Maryland
1 review
0 helpful votes
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Super fast shipping
December 21, 2020

Received my tires the next day even in a snowstorm! Thank you!

Date of experience: December 21, 2020
Arkansas
2 reviews
0 helpful votes
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Easy to research and order tires
December 21, 2020

Tire Rack site was easy to use and had great information to review tires for my vehicle. The ordering process was easy and I had my tires the next day at the shop for installation.

Date of experience: December 21, 2020
Tennessee
1 review
0 helpful votes
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Paid for tires to be mounted and balanced.
January 20, 2021

The wheels are tires are awesome, however I paid for them to be mounted and balanced. The wheels were not even remotely close to being properly balanced. I needed to pay for them to be rebalanced which was frustrating.

Date of experience: December 21, 2020
District of Columbia
1 review
0 helpful votes
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Tires arrived a bit late.
December 21, 2020

Tires arrived two days later. There is a pandemic and it is the holiday season. Just stating the facts.

The installers charged a bit more than the Tire Rack claimed pricing. So that was disappointing. It was already hard enough to make an appointment with them, I didn't want to cause further issues with bringing up the pricing.

Date of experience: December 21, 2020