At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Always a great experience. The website makes it easy to find the right tires and they ship fast.
Very nice looking wheels and the shipping was fast. On line order was simple and was great seeing them on the vehicle before the purchase.
Did a nice job of delivery of the tires dealing with the snow storm
I called 20 minutes ahead so the tires would be ready when I arrived. I waited about 45 minutes after I arrived to get my tires.
Purchased a full set (wheels and snow tires) and received it two days later. Great Job!
Agents were very helpful in ensuring that I purchase the right wheels and tires for my car.
Grey price, delivered the next day. Locally owner tire shop mounts, balances new tires, and disposed of my old tires for 100$
Saved me about 500$ from going to the corporate tire shop.
I have purchased from Tire Rack before, and like that time, this experience was great. The winter tire/wheel package came in at a good price and they arrived in two days, amazing.
Searching through the offerings, and their ratings, on line, and without in-store sales associates over my shoulder, made coming to a buying decision very easy. Delivering my order to my local mechanic the next day was an added plus. I won't be able to have him install the tires until the 23rd, so I cannot review the tires at this time, but I expect this to be favorable.
Delivery is fast and the price is fair. I will definitely recommend this.
Great communication and updates on status of tire and arrival to selected installer.
Came in the day after I placed the order.
Tires look clean and nice. I'd purchase on tire rack again if I need
Excellent, delivered promptly and the authorized fitter was also excellent.
Excellent website. Easy to match tires to the exact model of our car.
I ordered a set of tires for my truck thinking I wouldn't get them for a few days because it's the holiday season along with other things going on with deliveries. I was surprised when I came into my driveway and there they were waiting for me only after a couple of day of ordering. Thanks TR.
Everything was great; ordered the tires, had them delivered to Big O and everything was like clockwork.
Received my tires the next day even in a snowstorm! Thank you!
Tire Rack site was easy to use and had great information to review tires for my vehicle. The ordering process was easy and I had my tires the next day at the shop for installation.
The wheels are tires are awesome, however I paid for them to be mounted and balanced. The wheels were not even remotely close to being properly balanced. I needed to pay for them to be rebalanced which was frustrating.
Tires arrived two days later. There is a pandemic and it is the holiday season. Just stating the facts.
The installers charged a bit more than the Tire Rack claimed pricing. So that was disappointing. It was already hard enough to make an appointment with them, I didn't want to cause further issues with bringing up the pricing.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.