At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Replacement tire received quickly and without any problems
The online portal gives you all of the tire information, search filters, reviews, and compare details that make it easy to pick the right tire for you based on your specific needs. They also make it easy to order and ship to the destination of choice, including a car dealership that is out of their own network of service providers. And the tires were good quality. Will continue to use them in the future.
Easy to find the what I needed and was an easy process to checkout.
Nothing short of amazing. I can't get my Christmas gifts shipped in for the Holidays. However, I was able to get my tires in 48 hours in the middle of a blizzard!
Ordered tires on Tuesday, they were delivered to installer on Thursday and were on my vehicle on Friday. Tire rack gets five stars; The installer, not so much.
Tire arrived 24hrs after the order despite a snowstorm coming through with 2-4 feet of snow. Had a great experience with the third party installer on the back end installing the tire and balancing wheels on our vehicle.
Easy
Applied for CFNA credit
Picked my tire and wheels
Bought them
Had them sent to a mechanic near by for install
I was taken back by the lighting fast speed in which I received my order. I ordered my tires on a Wednesday and they were here the followings day Thursday, WOW
Have been buying tires from Tire Rack exclusively for nearly 30 years!
Looked up the tires I needed, paid, received confirmation and Mr Brown (UPS) dropped them off the next day.
Even around the holiday season... Tirerack pulls through with free shipping and I received my tires the very next day.
Gotta love Tirerack
Tirerack called after placing my order online and confirmed all the details as well as correct delivery location. I appreciated that
Easy use of the website in finding and determining the tires I wanted for my car.
Easy to order, reviews of different tire choices are helpful, arrived 36 hours later, on my Mini the next day. Thank you!
I don't know if this is the typical case, or if I just had great timing placing the order, but they got my tires mounted and balanced on my new wheels and sent to my house in 18 hours! This was in the middle of a snow storm too, so demand must have been crazy. The quality of the wheels and tires are as expected (excellent of course), and the whole setup fit my car perfectly. These guys know what they are doing!
Simple ordering process, easy to arrange drop shipment, installation with a local shop as part of the order process. Tires as advertised, very good performance at a great price.
It was great. I ordered my tires early Sunday morning, and by Tuesday they were delivered.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.