From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very good customer service, as my order doubled in the system, but was flagged immediately, and I was contacted while I was trying to contact TR.
The tires arrived a day earlier than predicted (2nd instead of 3rd business day after purchase).
The tires came very quickly and I received updates in my email to track them
Excellent! Love your "choose your installer" program.
Quick and easy turnaround! Maybe because Maryland is next door to Delaware it was next day delivery. Although the snow the previous day delayed delivery for a day, but still quick turnaround. Now prepared to almost handle a foot plus of snow!
Tires were delivered on time and reasonably priced. I will do again.
Smooth and easy transaction online, tires delivered next day as promised.
Fast and accurate. Great help with rep. Over phone!
I switched from run flat tires to a regular ones. It is a fantastic product and was a seamless next day delivery. Couldn't wish for more. Many thanks!
Always satisfying and on time! I will used them again
Lost two of the center caps for my wheels, didn't realize that tire rack also sold those separately. Easy replacement and cheaper than other sites.
Received my tire on time even with severe bad weather condition.
This is not my first time using tirerack.com for my tire needs. Other than a problem with an installer on the last purchase I have always been completely satisfied with my experiences with this retailer.
You guys nailed it. Very professional and will do business again soon.
I ordered tires that none of the local shops could get for about 4 days. Tire rack had them in stock and delivered to a local shop the next day. Great service! Thank you!
As always, Tire Rack has the best price and selection for tires. This time, I also requested the installation of steel studs in my snow tires, which Tire Rack provided at reasonable cost. Lastly, speedy delivery of the tires is unparalleled.
I ordered an Autel TS201 TPMS reset tool from Tire Rack for 2 of my cars. Since it is a tool and not going on the vehicle, I didn't specify a vehicle on my order. An hour or so after I placed the order, I received a call from a Tire Rack rep asking for the make and model of my cars so they could be sure it would work correctly before they shipped it out. One of my cars is an unusual model (Chevy SS from Australia) and he had to check with someone else to be certain. A short time later, another call to me telling me it will work and it will be shipped that same day and arrive the following day, Just as promised, it arrived the following day! That is what I call great service. I have used Tire Rack before and certainly will again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members