At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
One wheel had slight cosmetic damage on it even after I was called to say there was damage and that was the only set of wheels in stock. I was offered a discount of the wheel of $25 and I declined. Another wheel was sent from another facility.
We very much appreciate Meineke in Port Orchard for storing our Tire Rack purchase for two weeks while our truck was getting worked on elsewhere... A big "Thank You" to all at Meineke and Tire Rack for their top-grade customer service.
Though I wish I could have found some discount codes for my Pirelli run-flats (haha), I have always been satisfied with the fulfillment process and ease of ordering from TireRack. Glad a friend recommended your site.
I have been very happy with my experiences acquiring tires from Tire Rack every time I need tires. It is my "go to" place for tires.
I had ordered my tire & rims package on a Friday morning, they were at my doorstep the next afternoon and I installed that night. The cross climate tires so far are the best gripping That I have ever had, they look great on my Jetta.
Order my tires and picked them up. The process was easily and fast.
Ordered 2 tires. Selected 2 day delivery. Surprised by next-day delivery. Excellent service and delivery!
Shipping and receiving were great and on time. Tires ride fine however I have lost 3 to 4 MPG! My old tires were Firestone LE2 and averaged 26 MPG while lasting 80K miles. I would have purchased them again but there was no stock available.
On time delivery, 3rd party installer was easy to work with and professional, tires were as great as advertised on Tire Rack website.
Easy ordering and shipping to your shop for installation.
My tires were delivered to my installer quickly and the price quoted for installation was accurate. I'm very pleased with my Tire Rack experience.
Good price and fast delivery as usual. If only they came with warm weather!
Ordered tires received them 3 days later. Great service
The user interface is really easy to navigate despite the extensive amount of options there are on the website. Shipping was incredibly fast as well
Great prices, free next day shipping and overall excellent experience!
Buying tires was quick and easy. Will use them again for sure.
Awesome customer service, speedy delivery, great availability in tire brands and sizes.
Ive been ordering from tirerack since i found out about them in the early days. Every order comes on time and in superb condition. Ive been a loyal customer since 2004!
Excellent service, quick delivery. Being forced to write something to submit the review is far worse then anything I experienced while purchasing from tire rack.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.