From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Best in the biz! Got tires and wheels in a Winter package for about 200 less than I could get anywhere else, delivered and installed at Firestone for about 25 bucks.
I knew the brand, model and size I wanted. They had them in stock and sent them. Not much else to say.
I ordered a set of tires for my daughter and picked the wrong size. They were very helpful in correcting the problem and arranged to have the tires picked up and getting the right tires on order and delivered the next day. I have used Tire Rack a lot over the years and they always take great care of me. Lowest price, quick delivery, great road hazard, and super service! Will continue to use them!
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I recently bought another set of wheel and tire package. The car looks amazing I get stopped by people. Very happy with craftsmanship of my forged rims. Really transforms my car.
Thanks again.
Rob
Finally made switch to non-run flats. Had no issues at all with Tire Rack and I'm a first time shopper with them. Great prices, no issues with delivery and scheduling appointment with installer.
It was easy to use. Had product I needed and efficient.
It was easy to use. Had product I needed and efficient.
What a fantastic and and easy to navigate site. This was my first visit and I felt that I made the best educated purchase based on the thorough information you provided. My wheels arrived days before I expected them to, and now they're installed and I couldn't be more thrilled. Thanks!
What a fantastic and and easy to navigate site. This was my first visit and I felt that I made the best educated purchase based on the thorough information you provided. Can't wait to get my wheels and tires, thanks!
Got a nail in a run flat and had to get a replacement tire. Placed order on Friday and had tire Saturday. Filed a claim under the road hazard and everything seems to be working out very smooth.
Easy an simple. Love it. Definitely I would recommended
Easy an simple. Love it. Definitely I would recommended
Very smooth. In less than 3 hours I had ordered my tires, driven to the warehouse and picked them up, got my camper out of storage, went to an approved installer and had the tires installed, and returned my camper to storage.
The customer service rep was able to match my defective tire with a comparable model. Ordering & shipment proceeded as if I were right there in the store: no delays whatsoever.
Oder was good. Delivery was good. 2 out of 4 of my wheels have damage. The answer was a $50 dollar credit per wheel very unhappy with that will not use again.
We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.
Did a double purchased by mistake and they were kind enough to call. Allowing me to cancel the unwanted order. Thank you
I was very happy with the delivery time. But I was disappointed that the company that I had my tires shipped to could not install the tires for me. Because they didn't have the proper lift, I had to pick my tires up and search for another business to do the install and alignment.
Tire Rack went above and beyond helping me with my order. After placing an online order someone called and verified that it was correct and even advised I ordered something I didn't need. A few hours later I received another call verifying the delivery address. My order was received on time and the wheels look fantastic on my Chevy Trax.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction. A member of our team reached out to you to see what we can do to help. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.