From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Wires were delivered to a Tire shop without my consent about 55 minutes away. So on a Friday afternoon it took me 2 hours RT to get my tires. I bought tires from TireRack before and this is my first time experiencing this. I also read that the Tire shop would charge $100 to install the 2 tires. Maybe there is a business relationship going on - I don't know. But it's a real hassle. I'd just drop off my car to Marvis next time and it's done.
Site is easy to use and provides plenty of information to help customers decide on what tires are best for their vehicle and wallet.
Site is easy to use and provides plenty of information to help customers decide on what tires are best for their vehicle and wallet.
Simple to purchase, ship tires, and get tires installed.
No one else offered this size, thanks for looking out for the older cars
No one else offered this size, thanks for looking out for the older cars
Great selection, fair prices, delivery right to installer. Very convenient and overall satisfied.
Good selection to choose from, quick delivery options
Good selection to choose from, quick delivery options
Thanks for the awesome experience with ordering new wheels and tires for our truck. They were delivers by UPS in excellent condition and took about an hour to put them on.
Fine and easy way to get fresh rubber for the road.
Fine and easy way to get fresh rubber for the road.
Very easy to select everything, and easy sorting to find the tires I wanted. Website is great; easy to find the size tires that I needed, run through the choices, and read the reviews. I wish every website ran like this! I'll be back in a few months for our other car when it needs tires!
This is my second time back to the site in a few weeks. Very easy to navigate, see reviews, make a selection, and have them drop-shipped to a local garage. The whole process only takes a few minutes. One of the best website layout/designs out there!
Bruno was helpful in answering all of my concerns. Informative and didn't show he was tired of sharing information to me, even though he probably have said the same things a million times to others like me.
Bruno was helpful in answering all of my concerns
Super easy to go through catalog and order. I got the tires 1 business day after ordering. Almost too fast lol.
Quick and easy experience. Will use Tire Rack again!
Quick and easy experience. Will use Tire Rack again!
Dissatisfied with delivery. The tires were left in front of the wrong address without a signature when a signature was required. The tires were left out for 2 days over the weekend until boulder valley automotive opened up on Monday and realized where the tires were; at a business next door.
Couldn't believe the service. Order Thursday at noon mounted tires were delivered next day before noon to Warroad. MN. A town on Canadian border. Came as promised
Best place to buy tires, great company to deal with.
Installers have very varying prices as compared to whats listed on your website. Would be better to have it more streamlined since i had to cancel one order due to the installer surprising me with the double the cost as compared to whats listed here.
Installers have very varying prices as compared to whats listed on your website. Would be better to have it more streamlined since i had to cancel one order due to the installer surprising me with the double the cost as compared to whats listed here.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your experience could have been better. A member of our team reached out to you to see how we can improve your experience. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.