From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Shopping online for products with tire rack is lot easier then going from one location to another.
Shopping online for products with tire rack is lot easier then going from one location to another.
Not my first time that I have bought from TireRack - but I sometimes forget to check tire prices here, when I need them.
Massive inventory means there's usually a deal that will beat anyone around me. And shipping directly to an installer makes it easy, and convenient!
I have bought from TireRack before, and haven't been back in a while. I need to shop here more often!
Great tools to assist finding the best tire for my preference and needs. Post delivery and installation I am extremely happy with my purchase. Your product testing and reviews were spot on. Thank you!
Great tools to assist finding the best tire for my preference and needs.
Warranty is cumbersome and difficult. Your staff is not helpful at all.
Warranty is cumbersome and difficult. Your staff is not helpful at all.
Tires are great. Just wish I had remembered that I could get them for cheaper if I ordered through work. I work for Haddad dealership in Pittsfield. I drive A Lot. Will be needing another pair in about a year. Plus tires for the other 3 cars at my house. I don't suppose I could be refunded a bit? If I can, I will definitely go through TR again. Otherwise. I'll get them at work. Thank you
First order. So far I'm happy... needed new tires and the price seemed fair
Quick shipping. Online purchase was easy and simple. Tires are excellent!
Fast and easy to locate my tires, as well as a satisfied price.
Arrived on time in a two day period, very convenient
Been getting all variety of tires here for years. Quick delivery, good prices, good advice.
This was my second tire rack order. Both were easy and I was able to get the exact tires I wanted. The only downside was that my favorite tire shop (local, independent) was not on their list of places to have the tires shipped so I had them installed at a nearby pepboys which was fine.
I was shopping around for tires and didn't want to have to order from Amazon. I stumbled upon Tire Rack. They were $20 more than Amazon but had a much quicker delivery time. I ordered and had all 4 tires in less than 24 hours. Tires are in great condition and had no issues with them.
The price of the tires including shipping is good.
The shipping speed and receipt of the tires is good.
The quality of the tires is yet to be determined.
Here in New York, we were getting buried in snow. After two years of not needing to bother, my VW Beetle needed some serious traction. After comparing Costco and local garage, and choosing Blizzaks, the garage won out. But then the ex- husband said, did you get them on wheels? For not much more, Tire Rack can give you narrower tires for better traction on wheels for cheaper swapping out season to season. —But I had just ordered through local garage... and then super-ex said, hey, your local garage is a recommended installer! Just call them. And so we all had a happy ending.
The website was informative and easy to use. I had some specific needs that I wanted to address with the tires that I ordered. The website gave me all the information I needed to make an informed decision on the tires best suited for my driving needs.
The website was informative and easy to use. I had some specific needs that I wanted to address with the tires that I ordered. The website gave me all the information I needed to make an informed decision on the tires best suited for my driving needs.
Good, everything went as well as could be expected!
I ordered the wrong tire specs for my car. Someone from Tire Rack called to inform me of the error and got me a pair of tires which fit for cheaper. Great work!
Good customer support answered all my product questions thoroughly and promptly delivered the wheel and tire package.
Ordering was easy! Selection was plentiful! Prices reasonable!
Super easy! I entered my tires size and found some Tires I have been wanting!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members