At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
With an impending snowstorm and more on the horizon I purchased a set of four Firestone/Bridgestone Blizzak WS90 tires. I had previously had WS70s on my vehicle in the past and knew that I was getting what I paid for. My tires arrived quickly in about a day and a half to two days. I think the pricing is competitive.
Even though I think the product was over priced it was a great product
When it says it is in stock online, then they actually have the tire unlike sone other places.
So far ordering tires was a breeze. Now will i get what ordered? Is it truly in stock as the computer numbers show?
Easy to use website with the best customer reviews. Smooth transaction. Was able to use a Tire Rack certified installer for my tires.
We got a mail in the sidewalk of a new tire that came on our used car, and I did t want to go to the dealership for replacement. On tire rack.com, we found our tire with ease and aovillemos stalker how came to our home to mount, balance, and install it for us. May never buy tires at a brick and mortar store again.
Easy to find my tire and get connected w mobile tire mount service.
Ordering system is a great help with choosing the right tire. Ordering was easy and tires delivered to the correct address withing 3 days
Easy to use and got a great winter tire / wheel package/. The tires were mounted to wheels, balanced, inflated with proper air pressure, and packaged. All I had to do was to remove packaging and install tires. Getting heavy snow tonight; let's see how these Cooper Discover True North tires handle in the snow!
Easy to use and got a great winter tire / wheel package/
Easy to navigate the website, and I really like the option to deliver to local installers, especially one that is mobile.
Easy to navigate the website, and I really like the option to deliver to pre-loaded installers, especially one that is mobile.
I always get my tires on time and it's usually the next day. They also usually have exactly what I want.
It was super easy to order new tires for my car. I was able to put in my make and model and easily find multiple options of tires to buy. I paid a great price for all 4 tires which were delivered within 2 business days. I used a recommended installer and the service provided was great! From beginning to end, this was a great first experience for me!
Tires delivered within 24 hours. Faster than buying locally!
Really easy to use and choose a new rim for your car or truck and suv
Couldn't be more impressed with how easy and efficient tire rack is! Made the process so easy, thank you tire rack!
First time using tire rack and so far everything has been great!
The entire process was great on Tire Rack's end. It's when I decided to cheap out and choose Pep Boys to installed my tires is where I went wrong. Pep Boys system doesn't interface with TR so my appointment wasn't set. A few hours later my car was ready. I paid and took my car. Less than thirty minutes after pickup, I'm stranded and had to have my car towed. I called pep boys and they acted non the wiser. I had my car towed to my mechanic who informed me that my power steering belt shredded to pieces following pep boys " professional" installation. Learn from me and don't cheap out, go to Firestone or somewhere similar. Anywhere but Pep Boys.
Easy to select correct tires for car, price comparison tool was nice to have.
Can not reach Walmart rep in auto to advise the tires will be on the way to call me and let me know when to go and get them on the car.
Can not reach Walmart rep in auto to advise the tires will be on the way to call me and let me know when to go and get them on the car.
I placed an order for a tire that was on backorder for a few months. The site didn't mention it however. When I placed the order, a salesman named Sam Donahoe emailed me off-hours to tell me they were backordered and he'd be happy to help place an order for another tire. I asked for his recommendations and he promptly replied again with a great selection. He was courteous, quick, and very helpful and I just wanted to give him some props and say thanks.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.