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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,058
value
26,811
shipping
26,775
quality
27,336
This company responds to reviews on average within 1 day

Instant Feedback

496,835 reviews
Pennsylvania
1 review
0 helpful votes
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Winter Tires needed stat
February 15, 2021

With an impending snowstorm and more on the horizon I purchased a set of four Firestone/Bridgestone Blizzak WS90 tires. I had previously had WS70s on my vehicle in the past and knew that I was getting what I paid for. My tires arrived quickly in about a day and a half to two days. I think the pricing is competitive.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
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Good product
March 19, 2021

Even though I think the product was over priced it was a great product

Date of experience: February 15, 2021
Georgia
1 review
0 helpful votes
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Fast delivery.
February 15, 2021
Updated review

When it says it is in stock online, then they actually have the tire unlike sone other places.

Date of experience: February 15, 2021

So far ordering tires was a breeze
February 8, 2021
Previous review

So far ordering tires was a breeze. Now will i get what ordered? Is it truly in stock as the computer numbers show?

Date of experience: February 8, 2021
Virginia
1 review
0 helpful votes
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Easy to use website with the best customer reviews. Smooth transaction. Was able to use a Tire Rack certified installer for my tires.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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Great service from finding my tire to the installation.
March 19, 2021
Updated review

We got a mail in the sidewalk of a new tire that came on our used car, and I did t want to go to the dealership for replacement. On tire rack.com, we found our tire with ease and aovillemos stalker how came to our home to mount, balance, and install it for us. May never buy tires at a brick and mortar store again.

Date of experience: February 15, 2021

Easy to find my tire and get connected w mobile tire...
February 8, 2021
Previous review

Easy to find my tire and get connected w mobile tire mount service.

Date of experience: February 8, 2021
Florida
1 review
0 helpful votes
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The Best!
March 19, 2021

Shipped fast, delivered on time.

Extremely satisfied with my purchase. The pricing and everything was perfect!

Date of experience: February 15, 2021
Iowa
1 review
0 helpful votes
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Fast and Easy
February 15, 2021

Ordering system is a great help with choosing the right tire. Ordering was easy and tires delivered to the correct address withing 3 days

Date of experience: February 15, 2021
Texas
1 review
0 helpful votes
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Easy, fast and excellent service.
February 15, 2021
Updated review

Easy to use and got a great winter tire / wheel package/. The tires were mounted to wheels, balanced, inflated with proper air pressure, and packaged. All I had to do was to remove packaging and install tires. Getting heavy snow tonight; let's see how these Cooper Discover True North tires handle in the snow!

Date of experience: February 15, 2021

Easy to use and got a great winter tire / wheel package/
February 9, 2021
Previous review

Easy to use and got a great winter tire / wheel package/

Date of experience: February 9, 2021
North Carolina
2 reviews
0 helpful votes
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Great experience
March 19, 2021
Updated review

Easy to navigate the website, and I really like the option to deliver to local installers, especially one that is mobile.

Date of experience: February 15, 2021

Easy to navigate the website, and I really like the...
September 22, 2020
Previous review

Easy to navigate the website, and I really like the option to deliver to pre-loaded installers, especially one that is mobile.

Date of experience: September 22, 2020
Colorado
1 review
0 helpful votes
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Always on time
March 19, 2021

I always get my tires on time and it's usually the next day. They also usually have exactly what I want.

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
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User friendly & affordable
February 15, 2021

It was super easy to order new tires for my car. I was able to put in my make and model and easily find multiple options of tires to buy. I paid a great price for all 4 tires which were delivered within 2 business days. I used a recommended installer and the service provided was great! From beginning to end, this was a great first experience for me!

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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Tire
February 15, 2021

.

Date of experience: February 15, 2021
Hawaii
2 reviews
0 helpful votes
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Cost
February 15, 2021

I purchased the same tire in 2017. Price went up about $100 per tire! Wow

Date of experience: February 15, 2021
Texas
1 review
0 helpful votes
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Super Fast and Great to do business with!
February 14, 2021
Updated review

Tires delivered within 24 hours. Faster than buying locally!

Date of experience: February 14, 2021

Easy
February 8, 2021
Previous review

Easy

Date of experience: February 8, 2021
Oregon
1 review
0 helpful votes
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Wow amazing
February 14, 2021

Really easy to use and choose a new rim for your car or truck and suv

Date of experience: February 14, 2021
Montana
1 review
0 helpful votes
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First time customer
March 18, 2021
Updated review

Couldn't be more impressed with how easy and efficient tire rack is! Made the process so easy, thank you tire rack!

Date of experience: February 14, 2021

First time using tire rack and so far everything has...
February 8, 2021
Previous review

First time using tire rack and so far everything has been great!

Date of experience: February 8, 2021
Alabama
1 review
0 helpful votes
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The entire process was great on Tire Rack's end. It's when I decided to cheap out and choose Pep Boys to installed my tires is where I went wrong. Pep Boys system doesn't interface with TR so my appointment wasn't set. A few hours later my car was ready. I paid and took my car. Less than thirty minutes after pickup, I'm stranded and had to have my car towed. I called pep boys and they acted non the wiser. I had my car towed to my mechanic who informed me that my power steering belt shredded to pieces following pep boys " professional" installation. Learn from me and don't cheap out, go to Firestone or somewhere similar. Anywhere but Pep Boys.

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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Fast shipping
March 18, 2021

Easy to select correct tires for car, price comparison tool was nice to have.

Date of experience: February 14, 2021
Texas
1 review
0 helpful votes
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Awesome timely and good service
February 14, 2021
Updated review

Can not reach Walmart rep in auto to advise the tires will be on the way to call me and let me know when to go and get them on the car.

Date of experience: February 14, 2021

Can not reach Walmart rep in auto to advise the tires...
March 10, 2021
Previous review

Can not reach Walmart rep in auto to advise the tires will be on the way to call me and let me know when to go and get them on the car.

Date of experience: February 8, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
February 14, 2021

I placed an order for a tire that was on backorder for a few months. The site didn't mention it however. When I placed the order, a salesman named Sam Donahoe emailed me off-hours to tell me they were backordered and he'd be happy to help place an order for another tire. I asked for his recommendations and he promptly replied again with a great selection. He was courteous, quick, and very helpful and I just wanted to give him some props and say thanks.

Date of experience: February 14, 2021