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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,058
value
26,811
shipping
26,775
quality
27,336
This company responds to reviews on average within 1 day

Instant Feedback

496,836 reviews
California
1 review
0 helpful votes
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Great Service
February 15, 2021
Updated review

Shopping with Tire Rack was easy as it has been in the past

Date of experience: February 15, 2021

Shopping with Tire Rack was easy as it has been in...
January 18, 2020
Previous review

Shopping with Tire Rack was easy as it has been in the past

Date of experience: January 18, 2020
Illinois
1 review
0 helpful votes
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Yep
February 15, 2021

Pretty straight forward, ordered a tire, paid for a tire, got a tire.

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Fastest delivery!
March 19, 2021

Tire is and always has been my favorite place to get tires. Even before Al Gore invented the internet, I was buying thru magazine ads!

Date of experience: February 15, 2021
Texas
1 review
0 helpful votes
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Great customer service!
February 15, 2021
Updated review

Gus was a huge help on the chat line! He gave me advice and information in detail; I wanted to use another set of wheels that I had for snow tires, and he explained that the two cars had different bolt patterns. THAT was sure good to know!

Date of experience: February 15, 2021

Gus was a huge help on the chat line!
February 9, 2021
Previous review

Gus was a huge help on the chat line!

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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$#*! Cepek A/T
February 15, 2021

Wow ordered the tires one day and 2 days later they were here. Great service.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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Quick, easy, fast delivery
March 19, 2021

Quick, easy, fast delivery And plenty of info on tires on website

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Good experience
March 19, 2021
Updated review

It helped me a lot, I don't know much about cars but it was helpful

Date of experience: February 15, 2021

It helped me a lot, I don't know much about cars but...
February 7, 2021
Previous review

It helped me a lot, I don't know much about cars but it was helpful

Date of experience: February 7, 2021
New Hampshire
1 review
0 helpful votes
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All around great experience
March 19, 2021
Updated review

Easy to navigate great price all around fantastic from start to finish

Date of experience: February 15, 2021

Easy to navigate great price
February 9, 2021
Previous review

Easy to navigate great price

Date of experience: February 9, 2021
North Carolina
1 review
0 helpful votes
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Tirerack.com experience
March 19, 2021

Hassle free transaction. Fast delivery. Was shorted 1 wheel hub though. Luckily tire shop had an extra one in the shop and didn't charge me. Other then that very satisfied with product and service from tire rack.com!

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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Quick and easy!
March 19, 2021
Updated review

Large selection, great prices, quick delivery to recommended installer!

Date of experience: February 15, 2021

Large selection, great prices, quick delivery to recommended...
February 9, 2021
Previous review

Large selection, great prices, quick delivery to recommended installer!

Date of experience: February 9, 2021
Michigan
1 review
0 helpful votes
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Great deal on great tites
March 19, 2021
Updated review

The website was easy to navigate and provided plenty of information to make purchasing easy.

Date of experience: February 15, 2021

The website was easy to navigate and provided plenty...
February 8, 2021
Previous review

The website was easy to navigate and provided plenty of information to make purchasing easy.

Date of experience: February 8, 2021
Georgia
1 review
0 helpful votes
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Fast Service
February 15, 2021

I purchased tires at the best price I could find and got lucky on delivery. From time I ordered and time I received tires was only 20 hours. Thank you Tire Rack

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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Great experience for my 5th order
February 15, 2021
Updated review

Awesome site. Very fast, reliable delivery of quality products at a very reasonable price. For the first time I had the tires shipped right to a recommended installer. Couldn't have gone any smoother. Tires were delivered the next day and installed the day after that. The recommended installers provide a special rate for Tire Rack customers that saved us some more money. I would highly recommend using Tire Rack and their installers for any future tire needs you might have!

Date of experience: February 15, 2021

Awesome site
February 8, 2021
Previous review

Awesome site. Very fast

Date of experience: February 8, 2021
Mississippi
2 reviews
0 helpful votes
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Excellent
March 19, 2021
Updated review

Quick and easy arrived and had installed with no problem

Date of experience: February 15, 2021

Quick and easy
February 9, 2021
Previous review

Quick and easy

Date of experience: February 9, 2021
Illinois
1 review
0 helpful votes
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Fast Delivery during bad weather!
February 15, 2021

Easy to order and delivery was very fast. I did not expect it so fast. Very pleased. Thank you!

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
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So So
March 17, 2021

The only reason I only I choose your company is I needed a mobile unit to come to my home to change the tire. The company that you were suppose to send the tire to did not do mobile I had to call your company back and have the tired sent to my house. UPS did not deliver the tire to my house instead I had to pick it up at UPS. Next I had to pay a mobile unit to come out and put the tire on and it cost me and additional $199... Needless to say I wasn't happy about that.

Your company should check to see if these places have mobile services before referring them to customers

Date of experience: February 15, 2021
Illinois
1 review
0 helpful votes
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Great service and FAST
February 15, 2021

Received great service, customer service is attention to questions is great, everything was fast, all got done in less then a week. Ordered, delivered and installed.

Date of experience: February 15, 2021
Maryland
1 review
0 helpful votes
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MAX
February 15, 2021

Everything went smoothly. Tires were delivered well before I had expected. The tire dating was also good. NTB mounting took a little longer than expected. I think the young man was a beginner and still on the learning curve- a total of 2 hours. The time factor did not bother me and I'm a patience individual. Your suggested mounting price was $84.96. NTB originally quoted me approximately $110.00 (or more) but dropped it to $104.98. This did not bother me either-even tipped the young installer $10.00.

Date of experience: February 15, 2021
Colorado
1 review
0 helpful votes
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Efficient way to buy tires
March 19, 2021

I ordered tires to be picked up at a distribution center in Denver. I received an email notification when I could come to pick them up - this took less than an hour. Arrived at site, called the posted number to let them know i had arrived and the tires were in my car in less than 10 minutes.

Date of experience: February 15, 2021
Tennessee
3 reviews
0 helpful votes
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Items missing
March 17, 2021
Updated review

The lugnuts were too small, one of the tire sensors didn't work, and one of the tools didn't come with it.

Date of experience: February 15, 2021

Love having the picture there to see the different...
February 8, 2021
Previous review

Love having the picture there to see the different looks.

Date of experience: February 8, 2021