From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I never thought about customizing my car until I lost two OEM wheels in the snow. Not only did my new Tire Rack performance replacements come super fast, they were ready to go on my car straight off the truck. Now I've got even more parts to start my journey into DIY car tuning, with the inspiration and ease provided by this transaction!
It was an awesome experience the website was fast and very accurate. Prices were better than all the competitors. The item got to me so fast and quality was amazing
One of the center cap stickers was missing from my order. I believe it fell out the f the packaging. I notified the customer service of the issue and they immediately responded and shipped out a replacement.
Tire Rack was fine. My problem was Ken Towery, the installer. They would not install the tires at any store in Lexington, Kentucky. I had to find a different company to put the tires on.
Easy to order online. So many choices. Like the ratings and reviews. Received tires two days later
Easy to order online. So many choices. Like the ratings and reviews
The sales specialist who contacted me (Bruno Gagliardo) was excellent no complaints. But it was weird that he told me I needed to present my ID and Credit Card for proof when I picked up my wheels and tires, but when I got there no one asked for neither. But overall it was very fast pickup and worker who loaded was excellent also.
Easy, very fast to re-order 2 replacement tires for my SUV which had 2 worn tires and one with a slow leak. Replaced and installed in 3-4 business days
Ordered Cooper Discoverer all terrains for my Colorado. Picked up the next morning. Having them mounted tomorrow.
I was hesitant in purchasing tires online. The process was easy. Tirerack.com had the tires I wanted and shipped the tires quickly. The installer completed the job quickly at the quoted price. I would definitely recommend Tirerack.com
I have ordered tires for all of my cars for 30 years. They have never disappointed.
I have ordered tires for all of my cars for 28 years. They have never disappointed.
Ordered on Friday night, got the tire to the shop on Tuesday.
Always a pleasure to do business with tire rack. You guys always have the best selection at the best prices. Super helpful reviews are big help for your customers.
Always a pleasure to do business with tire rack. You guys always have the best selection at the best prices. Super helpful reviews are big help for your customers.
Excellent service from ordering to install. I received an email making sure my order was correct. Changes were thankfully made before delivery thanks to the email. Install was scheduled in a very quick and convenient time frame. Excellent installer.
I searched around and found a great deal on some Bridgestone Potenza RE-71R's... can't wait to use these at my next event
Website was easy to use and you can't beat the prices
Website was easy to use and you can't beat the prices
Fantastic! I got a flat tire on Wednesday night, ordered the tire and wheel package on Thursday morning, delivery was made and installation completed by Saturday!
Been shopping tires with you for over a decade. It's always a pleasure.
Been shopping tires with you for over a decade. It's always a pleasure.
Always convenient & descriptions are accurate and helpful
Always convenient & descriptions are accurate and helpful
TR rep called to discuss load rating recommendations, and also gave me the newer version of the tire at the same price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members