At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Process was very simple if there were any questions they were quick to follow up.
After unfortunate sidewall damage due to a pothole, I was amazed at how easy the road hazard claim process was. Within 2 days, I had a new tire delivered to my installer of choice, and a fully approved claim! Thanks again!
Excellent, Is quick delivery easy to work with excellent choice of tires received what I ordered on time on time was very happy with the quality of the service and also the product
Easy to order and quick delivery time free shipping
Web site super easy to use had no issue find a wide selection of brand new tires
Super fast service - BEST price I found on the Bridgestone Blizzaks anywhere. Product came faster than expected.
I found the right tires for my car. The delivery time was right-on, and we are enjoying the ride with the new tires. Thank you!
Fast! Friendly reliable, helpful, on time service and quality work.
Order shipped and delivered in 24 hours! Easy to navigate website and lightning fast service made this one of the smartest shopping choices I've made in a long time.
Too many surveys and yet another survey STOP This is the second survey request this time it says I have to add at least 50 characters. I am about to downgrade everything to 2 stars. STOP
Great Delivery Time, very competitive price and is delivered to my home. I could have chosen an installer!
Very excellent has are punctual and has all the products on time
So far so good. Great service. Wish I could get some price break coupons like I did when I bought tires for my other car.
The chat representative helped me find 2 wheels to go on my 1956 Nomad. Only a 56 Corvette came up in the search. Had to match 2 wheels that I had.
Very quick checkout, ordered early one day, got the next day.
Sale price, website, installer selection all very easy and efficient.
Overall very satisfied. The tires for Smart Cars are not readily available. Tire Rack had them is stock at the lowest cost.
After shopping around Tire Rack had the best price and most research for tire options.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.