At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Tires were brand new, arrived very fast and at a great price!
I replaced all four tires on my porsche. Service was prompt and as promised. NTB did hassle free installation
Ordered the tires in the afternoon online, they were delivered the next day before noon. Had them installed before 4.
On time and as specified, and delivered on time by tire rack
I enjoyed my experience. I have done business with Tire Rack several times before and plan on doing so in the future.
Fast shipping and received exactly what I paid for! Easy to follow website makes picking out tires simple Can't complain about that. Thank you
Easy, fast, cheap. Like I like my women. :). Survey said I had to leave at least 10 characters. I was just trying to say easy.
Easy, fast, cheap. Like I like my women.:). Survey said I had to leave at least 10 characters. I was just trying to say easy.
Was browsing TR.com for a friend and noticed that there were sales going on. Knowing I was due soon for tires on my own car, I pulled up my saved car and took a look at what was out there and saw a killer deal on the exact same tires I currently have (and love).
Bought the tires and had them drop shipped to my local Firestone (who I also love) and they were there within 2 business days... faster than the shop could get me on the books!
Better than expected quick
Shipping and great product
Very pleased with the timely manner tires were received.
Outstanding service as with many previous orders over many years.
Outstanding service as with many previous orders
Many sets of tires over the last decade as I'd always smooth and easy.
I've ordered several sets and never have a problem
I've ordered several sets and never have a problem
Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.
Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.
Easy service for ordering and quick delivery. Needed only one tire and got a good rate.
The live chat was helpful and ordering like always was quick and easy
Very easy to use. Website.
The website has great tools that help me figure out the right tire for my automotive needs
Quick and easy to order. Found the tires i was looking for order was done in less than 10 minutes.
Thank you very much! Very fast delivery. Overrall price was average after install, balance and mounting.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.