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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,065
value
26,870
shipping
26,834
quality
27,395
This company responds to reviews on average within 1 day

Instant Feedback

498,073 reviews
Wisconsin
1 review
0 helpful votes
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Replacement tires
August 16, 2021
Updated review

Easy and convenient; it was easy to order the tires online.

Date of experience: August 16, 2021

Easy and convenient
August 9, 2021
Previous review

Easy and convenient.

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Fast & accurate
August 16, 2021

Excellent service for first time buyer. Will recommend to a friend.

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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Good service
August 16, 2021
Updated review

Easy process and stock in hand… thanks will shop again

Date of experience: August 16, 2021

Easy process
August 10, 2021
Previous review

Easy process

Date of experience: August 10, 2021
Pennsylvania
1 review
0 helpful votes
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Great customer service/satisfaction with this purchase.
August 16, 2021
Updated review

Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.
Tires have been delivered; I am happy with the process and have lined up an installer. I would certainly order tires from them again for my other vehicles and would recommend to family and friends.

Date of experience: August 16, 2021

Relatively quick and easy and tires are available
August 7, 2021
Previous review

Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.

Date of experience: August 7, 2021
Wisconsin
1 review
0 helpful votes
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Great tires / Easy purchase
August 16, 2021

Ordered tires online. The tires were delivered within 2 days. Very smooth transaction.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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True Rack delivers
August 16, 2021
Updated review

The ease of ordering is impressive. I received my tires before the estimated delivery date.

Date of experience: August 16, 2021

Easy web site to use
August 8, 2021
Previous review

Easy web site to use

Date of experience: August 8, 2021
Maryland
1 review
0 helpful votes
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Received my new tires within two days of the online order. I ordered tires through Tire Rack before and I have never been disappointed. The ratings and tire selections really make it easy to find the tire that works for me and my driving environment. Keep up the great customer support.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Tire purchase
August 16, 2021

Everything was great! Ordered tires & received them 3 days later!

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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Review
August 16, 2021

Overall good experience. Have used tire rack in past.

Date of experience: August 16, 2021
District of Columbia
1 review
0 helpful votes
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Good service
August 16, 2021

Quick & easy experience. Fast friendly clerk. Easy in and out of the facility

Date of experience: August 16, 2021
Illinois
1 review
0 helpful votes
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Always a painless process!
August 16, 2021
Updated review

I keep coming back because it's
always so easy and convenient.

Date of experience: August 16, 2021

It's always so easy!
December 16, 2020
Previous review

It's always so easy!

Date of experience: December 16, 2020

Super Easy!
December 10, 2020
Previous review

Super Easy!

Date of experience: December 10, 2020
Maine
1 review
0 helpful votes
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My Tire Rack review
August 16, 2021

Very positive buying experience and great customer service.

Date of experience: August 16, 2021
North Carolina
1 review
0 helpful votes
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Shipping
August 16, 2021

Shipping is tough for all business right now.
Overall good experience!

Date of experience: August 16, 2021
District of Columbia
1 review
0 helpful votes
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Great experience
August 16, 2021
Updated review

Great help from Monty and tie tires are awesome, Delivery was on time.

Date of experience: August 16, 2021

Great help from Monty
August 10, 2021
Previous review

Great help from Monty

Date of experience: August 10, 2021
Massachusetts
1 review
0 helpful votes
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New tires
August 16, 2021
Updated review

Easy to navigate the website. Tons of info quick service

Date of experience: August 16, 2021

Easy to navigate the website
August 10, 2021
Previous review

Easy to navigate the website. Tons of info

Date of experience: August 10, 2021
District of Columbia
1 review
0 helpful votes
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My 1st Order
August 16, 2021

This was my 1st time ordering tire thru tire rack. I am very please with the service ya'll provided. The tires was the correct sizes and arrive in a timely manner.

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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Somehow satisfied
September 15, 2021

I bought an after market Volkswagen wheel. But I wanted the VW center cap on it as depicted online

Tire Rack attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Puerto Rico
1 review
0 helpful votes
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Easy, fast
August 16, 2021
Updated review

Easy process. Tires in stock. Fast delivery. Great product.

Date of experience: August 16, 2021

Easy
August 10, 2021
Previous review

Easy. Items in stock.

Date of experience: August 10, 2021
Missouri
1 review
0 helpful votes
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Fast service
August 16, 2021
Updated review

Having trouble with pop ups in the check out! Had trouble checking out with pop-ups had to use my home computer instead of my phone.

Date of experience: August 16, 2021

Having trouble with pop ups in the check out!
September 9, 2021
Previous review

Having trouble with pop ups in the check out!

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Great experience
August 16, 2021

We were pleased all the way around on our tire purchase!

Date of experience: August 16, 2021