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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I like the extensive information, tests, recommendations, comparisons available on the website. Easy order placement and installer selection. I am a return customer.
I like the extensive information, tests, recommendations, comparisons available on the website. Easy order placement and installer selection. I am a return customer.
Extremely fast delivery and great prices, best place to tires hands down
Very easy site with clear availability. Describes which vehicles fit the tire I was picking.
Fast delivery and quality products! Out was easy to search options on the web site. Reviews helped narrow choice.
My problem is not with my tires, but with the services. The certified installer that you referred me to ruined my truck. Not only that 5 days later I have yet to hear from anyone. I guess I'm just supposed to keep on driving it the way it is. I would highly recommend you rethinking using pep boys as a certified installer
Simple to use website. Liked the feature that automatically finds wheel/tire fit based on vehicle. Order delivered very fast.
Found exactly what I needed and the price could not be beat!
Super easy to find the correct tires and the free shipping definitely helps on the savings.
Great. I had them the next day and they were installed by the same big national chain who told me they couldn't locate them.
Original wheels have had problems for many years -- tires wouldn't hold air. Finally convinced my husband to get new wheels.
Found the tires I wanted at a good price and were delivered in 2 days
The content below sums it up. -----------------------------------------------------------
Very pleased with our purchase (set of 4 wheels). Decent price, fast delivery.
Tyson was very helpful with all my questions. Helped me get a great product at the best cost
Tyson was very helpful with all my questions.
Great experience without having to wait in line or at a tire shop. Right at home they got it done and we'll balanced
Ordered tires Wednesday, got them on Thursday. Very simple ordering process and competitive pricing.
Awesome experience! Very easy to use. Love all the ratings and selection
Ordered 1day prior got them the next day. Will always buy from them instead of local tire shops.
Very easy to purchase, very quick delivery, no hassle, frequent updates through email
This process could not be any simpler. Pick the product you want and it shows up at your door. Absolutely perfect!
Quick and easy and a good value. They have not been installed yet. Tomorrow.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.