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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,079
value
27,007
shipping
26,972
quality
27,532
This company responds to reviews on average within 1 day

Instant Feedback

500,092 reviews

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Florida
1 review
0 helpful votes
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Genesis Sedan in Florida
September 6, 2021
Updated review

I like the extensive information, tests, recommendations, comparisons available on the website. Easy order placement and installer selection. I am a return customer.

Date of experience: September 6, 2021

I like the extensive information, tests, recommendations,...
August 31, 2021
Previous review

I like the extensive information, tests, recommendations, comparisons available on the website. Easy order placement and installer selection. I am a return customer.

Date of experience: August 31, 2021
Florida
1 review
0 helpful votes
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Extremely fast delivery and great prices, best place to tires hands down

Date of experience: September 6, 2021
New Jersey
1 review
0 helpful votes
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Easy to Order From
September 6, 2021

Very easy site with clear availability. Describes which vehicles fit the tire I was picking.

Date of experience: September 6, 2021
District of Columbia
1 review
0 helpful votes
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Repeat Customer
September 6, 2021

Fast delivery and quality products! Out was easy to search options on the web site. Reviews helped narrow choice.

Date of experience: September 6, 2021
Alabama
1 review
0 helpful votes
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Not happy
October 6, 2021

My problem is not with my tires, but with the services. The certified installer that you referred me to ruined my truck. Not only that 5 days later I have yet to hear from anyone. I guess I'm just supposed to keep on driving it the way it is. I would highly recommend you rethinking using pep boys as a certified installer

Date of experience: September 6, 2021
Albert K. — Tire Rack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.

New York
1 review
0 helpful votes
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Simple to use website. Liked the feature that automatically finds wheel/tire fit based on vehicle. Order delivered very fast.

Date of experience: September 6, 2021
Texas
2 reviews
0 helpful votes
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Can't get no better!
September 6, 2021
Updated review

Found exactly what I needed and the price could not be beat!

Date of experience: September 6, 2021

Super easy to find the correct tires and the free shipping...
August 31, 2021
Previous review

Super easy to find the correct tires and the free shipping definitely helps on the savings.

Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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G70
September 6, 2021

Great. I had them the next day and they were installed by the same big national chain who told me they couldn't locate them.

Date of experience: September 6, 2021
Vermont
2 reviews
0 helpful votes
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Wheels for 2011 Chevy Silverado 1500
September 6, 2021

Original wheels have had problems for many years -- tires wouldn't hold air. Finally convinced my husband to get new wheels.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Great experience
September 6, 2021

Found the tires I wanted at a good price and were delivered in 2 days

Date of experience: September 6, 2021
West Virginia
1 review
0 helpful votes
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No hacks from "Tire rack"
September 6, 2021

The content below sums it up. -----------------------------------------------------------

Date of experience: September 6, 2021
Kentucky
1 review
0 helpful votes
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Great service
September 6, 2021

Very pleased with our purchase (set of 4 wheels). Decent price, fast delivery.

Date of experience: September 6, 2021
Utah
1 review
0 helpful votes
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Outstanding
September 6, 2021
Updated review

Tyson was very helpful with all my questions. Helped me get a great product at the best cost

Date of experience: September 6, 2021

Tyson was very helpful with all my questions
August 31, 2021
Previous review

Tyson was very helpful with all my questions.

Date of experience: August 31, 2021
Ohio
1 review
0 helpful votes
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Excellent all around
September 6, 2021

Great experience without having to wait in line or at a tire shop. Right at home they got it done and we'll balanced

Date of experience: September 6, 2021
Illinois
1 review
0 helpful votes
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Simple and fast
September 6, 2021

Ordered tires Wednesday, got them on Thursday. Very simple ordering process and competitive pricing.

Date of experience: September 6, 2021
California
1 review
0 helpful votes
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Fast and good quality
September 6, 2021
Updated review

Awesome experience! Very easy to use. Love all the ratings and selection

Date of experience: September 6, 2021

Awesome experience!
August 30, 2021
Previous review

Awesome experience! Very easy to use

Date of experience: August 30, 2021
Maryland
1 review
0 helpful votes
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Tires on Time
September 6, 2021

Ordered 1day prior got them the next day. Will always buy from them instead of local tire shops.

Date of experience: September 6, 2021
New York
1 review
0 helpful votes
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No issues, quick and easy
September 6, 2021
Updated review

Very easy to purchase, very quick delivery, no hassle, frequent updates through email

Date of experience: September 6, 2021

Very good and easy
August 31, 2021
Previous review

Very good and easy

Date of experience: August 31, 2021
Virginia
1 review
0 helpful votes
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PERFECTION
September 6, 2021

This process could not be any simpler. Pick the product you want and it shows up at your door. Absolutely perfect!

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
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Quick and easy and a good value. They have not been installed yet. Tomorrow.

Date of experience: September 6, 2021

Quick and easy and a good value
August 27, 2021
Previous review

Quick and easy and a good value

Date of experience: August 27, 2021