On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The items were good quality and shipped on time. It was easy to shop and get what I needed for my X5.
No hassle, quick feed back and easy to buy.
Excellent site easy install fast delivery definitely customer friendly
The whole process was easy and the delivery time was very quick.
Purchased tires for cheaper than my local tires place.
I've always enjoyed shopping with Tirerack over the last 15 years and have had friends and family members the luxary of shopping with you as well!
I've always enjoyed shopping with Tirerack over the last 15 years and have had friends and family members the luxary of shopping with you as well!
Had product I needed at a fair price. Web site was easy to understand and shipping was free.
First time purchasing on TireRack.com. Price was excellent and was easy to shop for the tire I needed to replace the one I blew out. Delivered to shop near my house.
Great as always great as always great as always great as always
Easy and quick. Great pricing and ships direct to my local installer.
Great customer service I received a communication from vendor regarding an error on my order and it was corrected before shipping and I got the right tire for my car. Stellar service!
Great support and delivery time. The online experience was great.
I ordered 2 new tires after my wife ran over a screwdriver, one to replace the tire damaged beyond repair and a second to make sure my drive tires matched. Firestone was wonderful making adaptions to get the job done. I specified to have the tires shipped to Firestone and were supposed to be delivered Saturday September 3rd before noon. I contacted Firestone a little after noon and they had not arrived. I was concerned and found the tires on my driveway at after 12 on September 3rd. I had to load up the tires in my trunk and take them to Firestone. Firestone did an excellent job of getting the two tires mounted and balanced but I had to take the mounted tires and install them myself when I got back home, These new mounted tires and my old wheels weighed around 100 pounds each so took a long time to just raise the car, Ford GT500 Mustang and install them, What a pain. I finally got them all mounted and I'm good to go now but not sure why the tires weren't sent to Firestone.
I'm a regular customer of Tire Rack. I enjoy shopping for tires here. Good prices also.
I'm a regular customer of Tire Rack. I enjoy shopping for tires here. Good prices also.
I purchased some Continental tires for my RAV4 five years ago based on the customer feedback for the tires, and after ******* miles, I needed to replace them before winter hits. I bought similar Continental tires again, based on the customer feedback.
Decent. Easy. User-friendly. Quick. Overall rating given was a 4.
Easy ordering process and free next day delivery! Will definitely be buying from Tire Rack in the future.
Shopping was easy! My tires were delivered on time as per timeframe stated!
Easy navigation through the website, fast transaction
Easy navigation through the website, fast transaction
Always have the inventory I need@ a price I love & can afford
Always have the inventory I need@ a price I love.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.