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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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The price was fair, but I had to drive nearly 90 miles to have the tires put on. We have tire shops nearby.
Simply awesome. Very easy site to use. Tires arrived quickly as expected.
Ordering from start to finish was easy. Received the rotors in 6 days.
Best part was when my order showed up in one day. That's beyond fast shipping.
Tire Rack website is quick and easy to use, plus they have great prices
Tire Rack website is quick and easy to use, plus they have great prices
Needed winter tires for my wife's SUV. No one else had them or could really get them. They weren't inexpensive, but I expected they wouldn't be. Got them very quickly. Super easy shopping experience.
It was fine. And by fine I mean ok. And ok is pretty goof, all things considered.
Soo far so good. Awesome. Very impressed! Will use again
Everything seems very good so far, but I received an open boxed product, and I never know how to take that. I'm hoping it will be fine.
Time will tell...
It was efficient and easy to find the right product for me.
Very good and easy to use the website. There were a lot of variety to choose from.
I have nothing but trouble with Tire Rack's web site not loading properly. Could not search by size or vehicle, had to "trick it"by back door in from search by brand or type or review Trying to order had the same kind of problems with web site locking up and being unable to complete the on line order, Sales staff was helpful, order fulfillment very prompt, tire was delivered the day you promised, UPS tracking did not have a clue when it was going to be delivered.
I have nothing but trouble with your web site not loading properly.
Bought a couple of tires for my mustang. Tires came on time and were what I ordered. Satisfied.
I really like that I can input the things most important to me--like traction, tread life, etc. Having the best choices for my criteria is really helpful
This is the second time I've ordered from you!
Tire has not been installed yet, so no answer to the how satisfied I am with the product.
All went well. Short Chat with agent to answer a question the the order was places,
I have order a couple of brakes and rotors for my multi vehicle in the family. Got exactly what i order and shipping a plus. My 16 yr old wants to do scca next year, this will be are go to for brakes and tires.
I have order a couple of brakes and rotors for my multi vehicle in the family. Got exactly what i order and shipping a plus. My 16 yr old wants to do scca next year, this will be are go to for brakes and tires.
Have bought from Tire Rack a few times and it's always an easy experience. Love the selection of brands. But there's no logical reason why UPS would deliver 2 of 4 tires on time an the other 2 tires 4 days late. As good as Tire Rack is, not sure I'll be buying from them again. The UPS screwup caused me to rearrange my entire schedule. Not happy
Tire Rack is the only way to buy tires!
Recommended by my Mechanic Son in-law.
Great info for us non-tire experts.
Ez
Time will tell if I receive these when the site says I will..
Super fast delivery and shipped right to the shop I requested.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.