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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,080
value
27,025
shipping
26,990
quality
27,550
This company responds to reviews on average within 1 day

Instant Feedback

500,409 reviews

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Oregon
1 review
0 helpful votes
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Too far for installation
September 9, 2021
Updated review

The price was fair, but I had to drive nearly 90 miles to have the tires put on. We have tire shops nearby.

Date of experience: September 9, 2021

Good deal now
September 3, 2021
Previous review

Good deal now

Date of experience: September 3, 2021
KR
1 review
0 helpful votes
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Escape
September 9, 2021
Updated review

Simply awesome. Very easy site to use. Tires arrived quickly as expected.

Date of experience: September 9, 2021

Simply awesome
September 3, 2021
Previous review

Simply awesome. Very easy site to use.

Date of experience: September 3, 2021
Texas
1 review
0 helpful votes
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Fast shipping
September 9, 2021

Ordering from start to finish was easy. Received the rotors in 6 days.

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Great
September 9, 2021
Updated review

Best part was when my order showed up in one day. That's beyond fast shipping.

Date of experience: September 9, 2021

Tirerack is official
April 27, 2021
Previous review

Tirerack is official.

Date of experience: April 27, 2021
Virginia
1 review
0 helpful votes
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911
September 9, 2021
Updated review

Tire Rack website is quick and easy to use, plus they have great prices

Date of experience: September 9, 2021

Tire Rack website is quick and easy to use, plus they...
September 3, 2021
Previous review

Tire Rack website is quick and easy to use, plus they have great prices

Date of experience: September 3, 2021
Rhode Island
1 review
0 helpful votes
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Got my winters!
September 9, 2021
Updated review

Needed winter tires for my wife's SUV. No one else had them or could really get them. They weren't inexpensive, but I expected they wouldn't be. Got them very quickly. Super easy shopping experience.

Date of experience: September 9, 2021

Super easy
September 3, 2021
Previous review

Super easy

Date of experience: September 3, 2021
Minnesota
2 reviews
0 helpful votes
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Tires
September 9, 2021
Updated review

It was fine. And by fine I mean ok. And ok is pretty goof, all things considered.

Date of experience: September 9, 2021

It was fine
June 24, 2020
Previous review

It was fine.

Date of experience: June 24, 2020
Wisconsin
1 review
0 helpful votes
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!
September 9, 2021
Updated review

Soo far so good. Awesome. Very impressed! Will use again

Date of experience: September 9, 2021

Soo far so good
September 1, 2021
Previous review

Soo far so good.

Date of experience: September 1, 2021
Massachusetts
1 review
0 helpful votes
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So far, so good...
September 9, 2021

Everything seems very good so far, but I received an open boxed product, and I never know how to take that. I'm hoping it will be fine.
Time will tell...

Date of experience: September 9, 2021
Maryland
1 review
0 helpful votes
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How to Satisfy a Customer
September 9, 2021
Updated review

It was efficient and easy to find the right product for me.

Date of experience: September 9, 2021

Great, efficient
September 3, 2021
Previous review

Great, efficient.

Date of experience: September 3, 2021
Virginia
1 review
0 helpful votes
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Tire Order
September 9, 2021

Very good and easy to use the website. There were a lot of variety to choose from.

Date of experience: September 9, 2021
Missouri
1 review
0 helpful votes
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Seriously need web site repair.
October 9, 2021
Updated review

I have nothing but trouble with Tire Rack's web site not loading properly. Could not search by size or vehicle, had to "trick it"by back door in from search by brand or type or review Trying to order had the same kind of problems with web site locking up and being unable to complete the on line order, Sales staff was helpful, order fulfillment very prompt, tire was delivered the day you promised, UPS tracking did not have a clue when it was going to be delivered.

Date of experience: September 9, 2021

I have nothing but trouble with your web site not loading...
October 2, 2021
Previous review

I have nothing but trouble with your web site not loading properly.

Date of experience: September 2, 2021
Utah
1 review
0 helpful votes
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Good tires and good price
September 9, 2021

Bought a couple of tires for my mustang. Tires came on time and were what I ordered. Satisfied.

Date of experience: September 9, 2021
Illinois
2 reviews
0 helpful votes
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Love the "tire-finder!"
September 9, 2021
Updated review

I really like that I can input the things most important to me--like traction, tread life, etc. Having the best choices for my criteria is really helpful

Date of experience: September 9, 2021

This is the second time I've ordered from you!
September 3, 2021
Previous review

This is the second time I've ordered from you!

Date of experience: September 3, 2021
Maryland
3 reviews
0 helpful votes
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So far so Good
September 9, 2021
Updated review

Tire has not been installed yet, so no answer to the how satisfied I am with the product.

Date of experience: September 9, 2021

All went well
November 23, 2019
Previous review

All went well. Short Chat with agent to answer a question the the order was places,

Date of experience: November 23, 2019
Nevada
1 review
0 helpful votes
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Great Service
September 9, 2021
Updated review

I have order a couple of brakes and rotors for my multi vehicle in the family. Got exactly what i order and shipping a plus. My 16 yr old wants to do scca next year, this will be are go to for brakes and tires.

Date of experience: September 9, 2021

I have order a couple of brakes and rotors for my multi...
September 3, 2021
Previous review

I have order a couple of brakes and rotors for my multi vehicle in the family. Got exactly what i order and shipping a plus. My 16 yr old wants to do scca next year, this will be are go to for brakes and tires.

Date of experience: September 3, 2021
South Carolina
1 review
0 helpful votes
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UPS Screwup
September 9, 2021

Have bought from Tire Rack a few times and it's always an easy experience. Love the selection of brands. But there's no logical reason why UPS would deliver 2 of 4 tires on time an the other 2 tires 4 days late. As good as Tire Rack is, not sure I'll be buying from them again. The UPS screwup caused me to rearrange my entire schedule. Not happy

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Received tires when promised. (rare these days)
September 9, 2021
Updated review

Tire Rack is the only way to buy tires!
Recommended by my Mechanic Son in-law.
Great info for us non-tire experts.

Date of experience: September 9, 2021

EzTime will tell if I receive these when the site...
September 3, 2021
Previous review

Ez
Time will tell if I receive these when the site says I will..

Date of experience: September 3, 2021
Florida
1 review
0 helpful votes
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Quick delivery
September 9, 2021

Super fast delivery and shipped right to the shop I requested.

Date of experience: September 9, 2021
Missouri
1 review
0 helpful votes
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New Tires
September 9, 2021

Received tires on time as expected. Very pleased with them.

Date of experience: September 9, 2021