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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,080
value
27,029
shipping
26,994
quality
27,554
This company responds to reviews on average within 1 day

Instant Feedback

500,516 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Blue Eyes
September 13, 2021

My experience was excellent ordering tires from TireRack.

Date of experience: September 13, 2021
Montana
1 review
0 helpful votes
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Trailer tire
September 13, 2021

Well i had to try a second time as i wanted the tire shipped directly to me not too some Camel jockey installer 150 miles away.! That processw slowed me up for a bit until I checked the correct box 10-4 over and out rabbit.

Date of experience: September 13, 2021
Pennsylvania
1 review
0 helpful votes
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Delivered on Time
September 13, 2021

Easy to find and compare, and select from range range of options

Date of experience: September 13, 2021
New York
1 review
0 helpful votes
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The staff and website are the best there is-PERIOD!
September 13, 2021
Updated review

Very helpful techs he was able to get me the correct size down for my vehicle for a winter set up - nice that the price includes lugs and centering rings!

Date of experience: September 13, 2021

Very helpful techs he was able to get me the correct...
September 7, 2021
Previous review

Very helpful techs he was able to get me the correct size down for my vehicle for a winter set up - nice that the price includes lugs and centering rings!

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Quick and easy to find the tires I need and complete the purchase. The tires were shipped the next day and arrived at installer location within 48 hrs. The most pleasant tire shopping experience ever.

Date of experience: September 13, 2021
Ohio
1 review
0 helpful votes
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Tires spot on!
September 13, 2021

Always use your company fir all my tires for years now

Date of experience: September 13, 2021
New Hampshire
1 review
0 helpful votes
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Tires
September 13, 2021

So far very pleased with service. That is all I have to say.

Date of experience: September 13, 2021
Oregon
1 review
0 helpful votes
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Another set of snow tires.
September 13, 2021

Third set of wheels and tires from your site. Easy navigation and ability to compare options and styles. The website also has all vehicle details/sizes so no making a mistake.

Date of experience: September 13, 2021
Texas
1 review
0 helpful votes
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Good Product, Pleased with Tires.
September 13, 2021

Product selection, A lot to choose from. Made my choice.

Date of experience: September 13, 2021
Wisconsin
1 review
0 helpful votes
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Long Phone Waits!
September 13, 2021
Updated review

Could Never get through on the phone to talk to a rep. Your online Chat was a waste of time. Very frustrating trying to order a set of tires! Not sure how you stay in business. Finally someone named "Charlie" called me and really helped me out.

Date of experience: September 13, 2021

Could Never get through on the phone to talk to a rep
October 7, 2021
Previous review

Could Never get through on the phone to talk to a rep. Your online Chat was a waste of time. Very frustrating trying to order a set of tires! Not sure how you stay in business.

Date of experience: September 7, 2021
Georgia
1 review
0 helpful votes
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I'm very happy with my buying experience
September 13, 2021

Fast and simple delivery service on point, product is good

Date of experience: September 13, 2021
Michigan
1 review
0 helpful votes
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Very satisfied
September 13, 2021
Updated review

Well designed web site. Easy to use and good prices. Providing a list of partner installers was helpful even though I chose someone else.

Date of experience: September 13, 2021

Well designed web site
September 7, 2021
Previous review

Well designed web site. Easy to use and good prices.

Date of experience: September 7, 2021
North Carolina
1 review
0 helpful votes
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Love TireRack! The prices, the ease of filtering to find the tires I want, the TireRack reviews and customer reviews are all great!

Date of experience: September 13, 2021

Love TireRack!
September 7, 2021
Previous review

Love TireRack! The prices, the ease of filtering to find the tires I want, the TireRack reviews and customer reviews are all great!

Date of experience: September 7, 2021
Colombia
1 review
0 helpful votes
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Returning customer
September 13, 2021

Easy, fast and great prices. The website is very friendly, the prices are very competitive, the delivery only took 2 days, and it was free. Also, it comes with free 2 year road hazard warranty.

Date of experience: September 13, 2021
Florida
2 reviews
3 helpful votes
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Tire Rack continues to be awesome
September 13, 2021
Updated review

Bought more tires online, great price, received my 4 new tires the next day using the pick up at distribution option. Been shopping there for almost ten years see no reason to change.

Date of experience: September 13, 2021

I will continue to shop at TireRack.com
October 30, 2019
Previous review

I will continue to shop at TireRack.com.

Date of experience: October 30, 2019
New York
1 review
0 helpful votes
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Milton, 2002 Chevy Silverado
September 13, 2021
Updated review

My Experience with Tire Rack as in the past, have been constantly easy to order, plus a wide assortment of tires to choose from and the delivery has been timely and keeps you well informed of shipping and when delivered. That's why I keep going back..

Date of experience: September 13, 2021

Love it!
September 6, 2021
Previous review

Love it! Quick and easy and most of all convenient..

Date of experience: September 6, 2021

Sumitomo AT tires
November 15, 2019
Previous review

My experience with tire rack has been most excellent. Choosing tires and ordering them was most convenient online. I've used Speedworld FX
In the past and there service and professionalism was excellent as always. Satisfied with the ordering and service and convenience..

Date of experience: November 15, 2019
Connecticut
2 reviews
0 helpful votes
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Auto cross tire review
September 13, 2021

Your site is very user friendly and so was the the reps recommendations for tires I needed for my auto cross car

Date of experience: September 13, 2021
Massachusetts
1 review
0 helpful votes
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Hankook
September 13, 2021
Updated review

Great customer service, great tire selection
Would like to know more about tire install service

Date of experience: September 13, 2021

Great customer service, great tire selection
September 7, 2021
Previous review

Great customer service, great tire selection

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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Awesome Experience!
September 13, 2021
Updated review

It was super quick and easy to choose tires, see ratings, and order!

Date of experience: September 13, 2021

Quick and easy to choose tires, see ratings, and order!
September 5, 2021
Previous review

Quick and easy to choose tires, see ratings, and order!

Date of experience: September 5, 2021
New York
1 review
0 helpful votes
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Replacement tire
September 13, 2021
Updated review

I have used you several times. This is the first time submitting a road hazard claim. Super-easy so far!

Date of experience: September 13, 2021

I have used you several times
September 13, 2021
Previous review

I have used you several times. This is the first time submitting a road hazard claim. Super-easy so far!

Date of experience: September 13, 2021

There is soooo much information to help you make a...
May 23, 2021
Previous review

There is soooo much information to help you make a selection

Date of experience: May 23, 2021