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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy navigation, quality products, fast checkout. Finding the replacement brake parts that I needed was quick and easy. Tire Rack has excellent products and very competitive pricing.
Easy navigation, smooth, fast checkout.
I buy all my tires from you guys thank you for the good work in the past shipping's
As usual, I looked up my vehicle on Tire Rack, found the selection of tires, used the filters to narrow my search, and then found a few tires that met my needs. After reviewing the specs and customer information (and reading a couple TR reviews), I ordered the tires, which were delivered in two days to my mechanic. Couldn't ask for better service.
Very easy will definitely recommend your site to family and friends i will definitely let my family friends coworkers how easy it was to use your site
Very easy will definitely recommend your site to family and friends
So far so good. Love the mobile delivery. They came to me an installed and ended up being cheaper and more convenient than Costco.
Website is easy to navigate including vehicle selection options
Easy selection and checkout process. Used Chat to confirm a few details which was fast and smooth.
Great pricing and the website is easy to navigate!
Easy and simple tires ordering and tires information
Easy and simple tires ordering and tires information
Longer wait times on phone but able to get help online. However, every agent I spoke with was knowledgable, helpful and pleasant. Katrina went above and beyond to track my package, which had a UPS delay, and notify me so I knew the tires arrived to the provider. While there was a delay it did not cause me to miss my appointment with the service provider.
Longer wait times on phone but able to get help online.
Easy, fast delivery, overall was a good experience
Very quick and easy purchasing process. Delivery was quick.
Very quick and easy purchasing process
Very thorough. Great selection too. Ordered on a Tuesday and received on Friday. Full tire and rim setup.
No issues whatsoever, everything was great. Thanks!
I really appreciate the full service your company provides. This is the second order I have placed. Always a easy and great experience!
I really appreciate the full service your company provides. This is the second order I have placed. Always a easy and great experience!
I really appreciate the full service your company provides. The wheel and tire package with free shipping! This is the second order I have placed. Always a easy and great experience!
Fast and easy point, click, deliver to my car guy. Buying tires has never been easier
I could not delete my old shipping address. I no longer live there.My old phone number is still in your system and is useless for connecting with me. I could not remove any of these previous entries. The payment services were messed up thanks to your companies credit card processing I had to contact my card holder, and was assured my card was active. The problem was your company had my old payment information and wouldn't accept my new updated entry with all the correct information. Thus after several emails a three phone calls someone eventually answered my phone calls. I wasted almost an hour trying to complete my purchase. And never once did someone from your company return a reply to any of my emails. It was really quite screwed up and a terrible experience as a repeat customer. I think this will be my last purchase through Tire Rack.
Everything was easy except choosing the prefered installer. My first choice would not work and ended up going with my second choice. In the end though, the second installer was great.
Everything was easy except choosing the prefered installer. My first choice would not work and ended up going with my second choice.
Easy on-line order, free shipping, fast delivery, great experience compared to waiting at retail dealer
Good, but please inform me about how to apply the $80 prepaid mastercard to my balance. It wasn't clear to me. Thank you.
Good, but please inform me about how to apply the $80 prepaid mastercard to my balance. It wasn't clear to me. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members