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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great service-Besides selling the tires, Tire Rack also easily helped me arrange tire arrival at place at installation. Went very well.
Quick and easy online help and information and choices
I was unable to find these tires locally but Tire Rack could supply them.
Quick and easy and I love that they have finance options available.
Order arrived on time and was very efficient. Price was good too.
So far ok, need to see if order arrives on time.
Website is very user friendly. My tires came quickly as advertised. My experience at the authorized installed was pleasant. I will purchase from Tire Rack again and recommend others do the same.
Good. Site was a bit confusing.
The delivery of the tires was fast. The installer completed installation as promised and their pricing was reasonable. Overall, I would rate the experience as quite positive. It was my first time ordering from Tire Rack as I have always gone directly to a tire dealer. Via Tire Rack I was able to purchase the tires that I wanted at a lower price including the additional installation costs.
Shipping is very expensive. It will be worth it if the product arrives on Monday as stated.
Shipping is very expensive. It will be worth it if the product arrives on Monday as stated.
Easy to navigate website. Fast shipping and low prices.
I've used tire rack for years now. I used them to change all four of my Bridgestone tires on my 2007 335i, my girlfriends 2008 Camry, and now my 2017 Infiniti.
I've used tire rack for years now. I used them to change all four of my Bridgestone tires on my 2007 335i, my girlfriends 2008 Camry, and now my 2017 Infiniti.
Good service, had a large selection of tires to pick from. Shipped sane day. Arrived 2 days after purchase.
Fast easy reorder as I have ordered them before, fast delivery service
Had trouble getting appointment scheduled at installer - kept getting message - "your appt scheduling was ended to protect your privacy/security" took me over 20 times to finally get that done
Had trouble getting appointment scheduled at installer - kept getting message - "your appt scheduling was ended to protect your privacy/security" took me over 20 times to finally get that done
So far so good we will see after I break them in. The installer took over 2 hours to install seemed slow. They ask to take for a test drive I should have said NO. Car was not running right I think they may have driven it HARD not happy with them!
Got some great help from customer service on wheel fitment and TPMS. Ended up picking some gorgeous BBS wheels that I'm really happy with. Arrived quite quickly. I've never had a bad experience with Tire Rack.
It was really easy to navigate. I'll be honest, I had multiple webpages open while shopping, and yours was one of the best, if not the best to navigate and find what I needed.
Very efficient website, easy to search. Availability of tires is fabulous in these times!
Easy peasy, could not get the tires from the manufacturers stores, but tire rack had them, although at a higher price. Not tire Racks issue, but ups missed original delivery, so I had to reschedule my appointment to have tires mounted, but it is what we have to live with these days. Overall I would buy tires this way again.
Very easy to deal with with super fast service getting the tires to me.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.