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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,082
value
27,037
shipping
27,002
quality
27,562
This company responds to reviews on average within 1 day

Instant Feedback

500,641 reviews

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Michigan
1 review
0 helpful votes
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Time to replace tires
September 16, 2021
Updated review

Great customer service. First selected tire was not available. Promptly received a message letting us know.

Date of experience: September 16, 2021

Great customer service
September 10, 2021
Previous review

Great customer service. First selected tire was not available. Promptly received a message letting us know.

Date of experience: September 10, 2021
New York
1 review
0 helpful votes
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Fast and smooth
September 16, 2021

Very good site. Great customer help. Very helpful service
Changed my tire after order with no trouble.

Date of experience: September 16, 2021
Illinois
1 review
0 helpful votes
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Got here quicker than planned.
September 16, 2021

Needed tires quick - bad alignment, severe worn inside of tires.

Date of experience: September 16, 2021
Alabama
1 review
0 helpful votes
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Excellent delivery and installation
September 16, 2021

Second time I have ordered. I like it. Shipped straight to Firestone for a quick install. No complaints and the car handles and drives nicely. Continental DWS extreme contact tires are the best

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Fast and easy
September 16, 2021
Updated review

Seems easy enough to find and order tires. The shipping was fast.

Date of experience: September 16, 2021

Seems easy enough to find and order tires
September 10, 2021
Previous review

Seems easy enough to find and order tires.

Date of experience: September 10, 2021
Colorado
2 reviews
0 helpful votes
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Great but...
September 16, 2021

Bought tires and wheel package. It was in stock. I ordered it Friday and Monday they were on. Except the tire sensors were not activated. I asked the installer about it and he said "drive around and your car will detect the new sensors." WRONG - it is a 2011 Cadillac CTS and needs to be put in learn mode and either use a sensor activator or let air out until sensor is detected.
Why do I know this but not a tire installation expert does not?

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
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Amazed
September 16, 2021
Updated review

Have used Tire Rack for years and am always very pleased

Date of experience: September 16, 2021

Haven't ordered from Tire Rack in a while...
May 10, 2021
Previous review

Haven't ordered from Tire Rack in a while... Great to be ordering again!

Date of experience: May 10, 2021
Oklahoma
1 review
0 helpful votes
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Value, price and convenience
September 16, 2021

Much easier to navigate than other sites. Intuitive

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Best Tire Service I Know Of.
September 16, 2021
Updated review

Always had the tires I needed and I always got them in great time. Delivered the day I was told they would be here.

Date of experience: September 16, 2021

Always had the tires I needed and I always got them...
September 10, 2021
Previous review

Always had the tires I needed and I always got them in great time. 4 days max.

Date of experience: September 10, 2021
Georgia
1 review
0 helpful votes
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Great
September 16, 2021
Updated review

Love Tire Rack and Road and Hazard Protection! My orders always come within 1-2 days which is nice too!

Date of experience: September 16, 2021

Love Tire Rack and Road and Hazard Protection!
September 8, 2021
Previous review

Love Tire Rack and Road and Hazard Protection! My orders always come within 1-2 days which is nice too!

Date of experience: September 8, 2021

Never had a problem
February 9, 2021
Previous review

Never had a problem. Ordered plenty of tires from TireRack and they have all been fairly priced (included road hazard protection) and ship very quickly!

Date of experience: February 9, 2021
California
1 review
0 helpful votes
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Brake rotors
September 16, 2021
Updated review

Ordered on Friday, received two days later on Sunday. That's for free shipping and the price was significantly better than my local auto parts store.

Date of experience: September 16, 2021

Quick and easy
September 10, 2021
Previous review

Quick and easy

Date of experience: September 10, 2021
Michigan
1 review
0 helpful votes
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100% Stress Free
September 16, 2021
Updated review

Informative and easy to navigate website. A truly endless verity of wheels and tires. I used the "show on your vehicle" option. But I have to say when my car was pulled out from the garage as I picked it up, I was totally pleased. The wheel are beautiful! The installer shop that they were sent to was simply 5-Star! You could even give them 6-stars! They operated as a true extension of Tire Rack! Super install price, great location, responsive and professional staff. All the benchmarks! Totally satisfied!

Date of experience: September 16, 2021

Informative and easy to navigate
September 14, 2021
Previous review

Informative and easy to navigate.

Date of experience: September 14, 2021
New York
1 review
0 helpful votes
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Excellent
September 16, 2021

Excellent price and ease of ordering, delivered to my home. Makes it simple.

Date of experience: September 16, 2021
Kansas
1 review
0 helpful votes
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2016 F250 Tires
September 16, 2021

Great website and nice no sales tax or a bunch of junk fees on a delivered set of tires

Date of experience: September 16, 2021
District of Columbia
1 review
0 helpful votes
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I like the tire selection and the integrated links to service providers! I used the at-home ASAP installers and they were easy to schedule, came to my house on a Saturday, and completed the job in about an hour. The technician was fast & effective.

Date of experience: September 16, 2021
Washington
3 reviews
0 helpful votes
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Love My New Tires!
September 16, 2021
Updated review

Easily and quickly found what I was looking for. Great price. Will definitely do business with in future.

Date of experience: September 16, 2021

Easily and quickly found what I was looking for
September 10, 2021
Previous review

Easily and quickly found what I was looking for.

Date of experience: September 10, 2021
New Jersey
1 review
0 helpful votes
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Fastest Shipping Ever
September 16, 2021
Updated review

My order arrived in 26 hours from the time I hit the confirm order button to the time the tires were in my driveway.

Date of experience: September 16, 2021

Very easy website well laid out
September 10, 2021
Previous review

Very easy website well laid out

Date of experience: September 10, 2021
Oregon
1 review
0 helpful votes
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Was happy...
September 16, 2021
Updated review

Very user friendly. We just entered the size of the tires we needed and the vehicle info. A list of tires that met the criteria popped up. We chose our tires from the list. It was that easy. The tires arrived in less than a week.

Date of experience: September 16, 2021

Simple easy thanks
September 9, 2021
Previous review

Simple easy thanks

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Great Experience
September 16, 2021
Updated review

Fairly easy to use website. Tire was shipped in one day.

Date of experience: September 16, 2021

Fairly easy to use website
September 8, 2021
Previous review

Fairly easy to use website.

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Needed tires Fast
September 16, 2021
Updated review

Great online service and quick service. Easy to purchase and tracking of product was great.

Date of experience: September 16, 2021

Great online service
September 9, 2021
Previous review

Great online service

Date of experience: September 9, 2021