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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great service... Fast delivery! Never had to leave my house.
Very easy, as well as competitive. Only issue was the wait for FedEx to get the order here (missed expected delivery by 48 hrs) - had to hold over customer. Have to plan for the delays at the receiving end.
Tire Rack has a basic system they can grow, make sure ordering is very easy- there were too many steps for me. Match Amazon free shipping minimum $25, make
Returns very easy. Expand your list of car parts available. Have higher standards for customer reviews than Amazon. You can beat them at that. It looks like you have fast shipping, that's good.
Just ordered the tires and shipped to my installer. So far so good. We shall see.
Sght very easy to use. Price on tires was great price according to my mechanic. And that they were available in stock was awesome.
Simple and effective web site. Very quick ship dates and in stock items.
I wish it were easier to enter my driving preferences. I still don't know how to get that box up, it just shows up occasionally.
Simple process, shipped straight to the shop and delivered on time as stated
Easy and affordable. Will buy from again. Big variety of wheels and tires
Great service easy to use web site. Research provided helps in decision making and comparison
Quick service. Good chat service. Had to call, however, to have tires made available at New Castle, DE instead of Connecticut.
Love the chat option, Tire rack staff are super helpful. I really appreciated their candid feedback about my purchase options, and their advice made me feel more confident in my decision.
Very easy website, competitor website failed to deliver. Got tires in 2 days, installation at home with mobile installation w/in 24 hours of delivery. Was completely painless. Pretty easy, and like the mobile installation option.
Forgot to order a spare tire for my Travel Trailer when I replaced my tires
Ordered online and had delivered the next day.
Great Prices, Free Shipping
Great website, great prices, great installer network, decades as a customer.
These tires are going to get me laid
Very nice experience the tire rack is great. I look forward to using tires this fall and winter.
Quick & Easy just ordered what I wanted, shipped to the preferred installer, installed and out the door.
Use of website is user friendly. ………………………………./…..
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.