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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,049
shipping
27,014
quality
27,574
This company responds to reviews on average within 1 day

Instant Feedback

500,842 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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First time, Right time
September 27, 2021

Great service... Fast delivery! Never had to leave my house.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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Can't blame "The Rack"
September 27, 2021

Very easy, as well as competitive. Only issue was the wait for FedEx to get the order here (missed expected delivery by 48 hrs) - had to hold over customer. Have to plan for the delays at the receiving end.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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Tire Rack has a basic system they can grow, make sure ordering is very easy- there were too many steps for me. Match Amazon free shipping minimum $25, make
Returns very easy. Expand your list of car parts available. Have higher standards for customer reviews than Amazon. You can beat them at that. It looks like you have fast shipping, that's good.

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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Continental ProContact SSR
September 27, 2021

Just ordered the tires and shipped to my installer. So far so good. We shall see.

Date of experience: September 27, 2021
Alabama
1 review
0 helpful votes
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Expedition tires
September 27, 2021

Sght very easy to use. Price on tires was great price according to my mechanic. And that they were available in stock was awesome.

Date of experience: September 27, 2021
Pennsylvania
1 review
0 helpful votes
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You said you would and you did.
September 27, 2021

Simple and effective web site. Very quick ship dates and in stock items.

Date of experience: September 27, 2021
California
1 review
0 helpful votes
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Good place to get tires
September 27, 2021

I wish it were easier to enter my driving preferences. I still don't know how to get that box up, it just shows up occasionally.

Date of experience: September 27, 2021
California
1 review
0 helpful votes
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Well done
September 27, 2021

Simple process, shipped straight to the shop and delivered on time as stated

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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Best deal
September 27, 2021

Easy and affordable. Will buy from again. Big variety of wheels and tires

Date of experience: September 27, 2021
Colorado
1 review
0 helpful votes
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Customer satisfaction
September 27, 2021

Great service easy to use web site. Research provided helps in decision making and comparison

Date of experience: September 27, 2021
Pennsylvania
1 review
0 helpful votes
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On-line Purchase
September 27, 2021

Quick service. Good chat service. Had to call, however, to have tires made available at New Castle, DE instead of Connecticut.

Date of experience: September 27, 2021
Washington
1 review
0 helpful votes
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Great Customer Service!
September 27, 2021

Love the chat option, Tire rack staff are super helpful. I really appreciated their candid feedback about my purchase options, and their advice made me feel more confident in my decision.

Date of experience: September 27, 2021
California
2 reviews
0 helpful votes
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Tire Rack saved the Day
September 27, 2021

Very easy website, competitor website failed to deliver. Got tires in 2 days, installation at home with mobile installation w/in 24 hours of delivery. Was completely painless. Pretty easy, and like the mobile installation option.

Date of experience: September 27, 2021
South Carolina
1 review
0 helpful votes
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Forgot a Spare
September 27, 2021

Forgot to order a spare tire for my Travel Trailer when I replaced my tires
Ordered online and had delivered the next day.
Great Prices, Free Shipping

Date of experience: September 27, 2021
Illinois
1 review
0 helpful votes
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Fast, reliable, competitive.
September 27, 2021

Great website, great prices, great installer network, decades as a customer.

Date of experience: September 27, 2021
New Jersey
1 review
0 helpful votes
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Great
September 27, 2021

Very easy process and great delivery time as well,

Date of experience: September 27, 2021
Kentucky
1 review
0 helpful votes
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Flawless
September 27, 2021
Updated review

On point, on time, as usual. (your advertisement here)

Date of experience: September 27, 2021

These tires are going to get me laid
September 29, 2020
Previous review

These tires are going to get me laid

Date of experience: September 29, 2020
Illinois
2 reviews
0 helpful votes
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Great
September 27, 2021

Very nice experience the tire rack is great. I look forward to using tires this fall and winter.

Date of experience: September 27, 2021
Kentucky
1 review
0 helpful votes
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10 out of 10
September 27, 2021

Quick & Easy just ordered what I wanted, shipped to the preferred installer, installed and out the door.

Date of experience: September 27, 2021
Pennsylvania
1 review
0 helpful votes
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O
October 27, 2021

Use of website is user friendly. ………………………………./…..

Date of experience: September 27, 2021