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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,045
shipping
27,010
quality
27,570
This company responds to reviews on average within 1 day

Instant Feedback

500,826 reviews

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Massachusetts
1 review
0 helpful votes
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My go-to tire source
September 26, 2021
Updated review

Loyal TireRack customer. Great service, nice people, painless pickup. I see Town Fair Tire trucks there all the time, picking up. It would be foolish not to trust my authorized dealer and/or my trusted mechanics at my local garage to pay more at a specialty dealer that marks the price up.

Date of experience: September 26, 2021

Excellent service and prices; convenient self pickup
December 2, 2019
Previous review

Excellent service and prices; convenient self pickup.

Date of experience: December 2, 2019
Indiana
2 reviews
0 helpful votes
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Quality service
September 26, 2021

Quick and simple great service very happy will buy from you all again

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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New tires
September 26, 2021

Needed tires for 2013 Ford Fusion and Tire Rack was recommended so I checked them out. They had the tires I was looking for and the price was good so I made the purchase. Check out was easy and delivery was done in two days. Great job!

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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Great Service
September 26, 2021

Easy to search, helpful info.
Excellent Customer Service, Reggie Bourlier reached out to check that we had ordered the correct tires. Apparently the one we had ordered is not fitted as standard on our vehicle.
I appreciated Reggie taking the time to check and not assuming it was correct.
Once he received confirmation that we did have those tires fitted the order was promptly delivered.

Date of experience: September 26, 2021
Illinois
1 review
0 helpful votes
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Awesome
September 26, 2021

Love your company making tire shopping easy and cost effective

Date of experience: September 26, 2021
Illinois
2 reviews
0 helpful votes
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2 day delivery
September 26, 2021

Great company and service! Wish I'd ordered with atire Rack 1st. Walmart was going to take 5 days at the least but then was delayed so I canceled.

Date of experience: September 26, 2021
Connecticut
1 review
0 helpful votes
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Good product, in stock, timely delivery
September 26, 2021

Asked for forgotten password reset but nothing sent to me, checked spam folder. So registered as guest.

Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Tires
September 26, 2021

Easy to use. Satisfied, great delivery time. Will shop again

Date of experience: September 26, 2021
Massachusetts
1 review
0 helpful votes
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Tires
September 26, 2021

Delivery was on time price was great, nothing bad to say!

Date of experience: September 26, 2021
Colorado
1 review
0 helpful votes
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Excellent and knowledgeable staff
September 26, 2021

Customer service/chat was very knowledgeable and helped me find a good set of tires for my vehicle. Shipping was great. It was a far better experience than any big box store I've been to.

Date of experience: September 26, 2021
Georgia
1 review
0 helpful votes
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Easiest tire purchase ever!
September 26, 2021

Great selection, good details provided and love the mobile installation option which I am using. I also loved being able to take my time and make a good selection of tires using their very informative website. Ordered my tires from confidence of my table on a lazy Sunday morning and on Thursday installers texted me with arrival info. In about an hour they had my new tires mounted and did a great job. Installer was very professional and courteous (he earned a nice tip!).

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Love TireRack
September 26, 2021
Updated review

Easy to navigate website and order. Less than 2 day delivery right to installer.

Date of experience: September 26, 2021

Easy to navigate website
January 10, 2020
Previous review

Easy to navigate website. Great selection.

Date of experience: January 10, 2020
Montana
2 reviews
0 helpful votes
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The Rack has it together
September 26, 2021

Tire rack is a very easy to use site all the info is there to buy tires and wheels

Date of experience: September 26, 2021
Virginia
1 review
0 helpful votes
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Rubber to pavement
September 26, 2021

Ordering online was an easy process, and selecting to have my tire install at a reasonable price was the icing on the cake.

Date of experience: September 26, 2021
North Carolina
1 review
0 helpful votes
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Great service
September 26, 2021
Updated review

Right on time now I can try them on and hit the road

Date of experience: September 26, 2021

Nice
August 25, 2020
Previous review

Nice

Date of experience: August 25, 2020
Texas
1 review
0 helpful votes
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My review
September 26, 2021

Always outstanding service, great tires, great selection, knowledgeable personnel, quick turnaround, consistently good people and products.!

Date of experience: September 26, 2021
Wisconsin
1 review
0 helpful votes
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The place for tires
September 25, 2021

Great site with tons of info and choices. All of the testing information is valuable to a person like me when choosing a tire and they give the most in depth reviews. Has yet to steer me wrong!

Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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Happy with the transaction
September 25, 2021

Great so far great so far great so far great so far

Date of experience: September 25, 2021
Pennsylvania
1 review
0 helpful votes
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Good website
September 25, 2021

Very easy to use and nearby installer - only about a mile away!

Date of experience: September 25, 2021
Texas
1 review
0 helpful votes
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Feedback
October 25, 2021

Time Out Session was constant within 5 minutes of inactivity

Date of experience: September 25, 2021