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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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My appointment was at 2 and the techs hady new tires mounted by 2:15. Unfortunately for me they were un able to balance 2 of my tires because the rims were badly bent. They got me a great deal on a set of 4 new nonstock wheels and they car looks great with them. Spent more than I wanted to but safety is important to me when it comes to wheels and tires.
This site is so easy to use. Plug in your vehicle specs and POOF! The tires to choose from are all there!
Site was easy to navigate and the delivery was very fast.
Was able to easily talk to a rep via chat, and answering all my questions.
Fast and easy, price was right always had good luck with tire rack
Quick and easy site to order from. Great personal customer when you need it. Past purchase records are kept in case you need a memory jog!
Excellent! I ordered four 255/40R-19 Pirelli Winter Sottozero 3 Run Flat Run tires. The tires arrived in less than 24 hours!
Overall ease of transaction. One stop shopping experience. Tie in with installer also seamless and convenient
Fast... Was good till you insisted I write an essay on my purchase. Choosing a few stars is ok.
Offering affirm is a waist of time. I have an account with them and they wanted me to take a photo of my id, my face and my id together. I have no camera on my computer and was not worth the trouble of using my phone to take photos, email it to my computer and then send it to them. Easier to just use my debit card. You would think since I have an account and the sent a verification code to my phone that would be enough.
Very easy process. Convenient to have recommended installers
Tire Rack has an excellent and efficient website. The prices are extremely competitive and affordable. Picking up our tires at their distribution warehouse was a breeze. Tire Rack is a superior supplier of tires over other "block" stores.
Tires arrive at the service provider one lot on the time estimated the other lot one day after but Tirerack had close contact communication throughout the delivery. This was the first time I use Tirerack with very good results
Great prices and next day shipping make it so easy!
Quick and easy purchase. Good selection. Got a deal on sale.
Its so easy getting tires on my truck or cars. Research what tires I want off the site. See all the pros and cons of the tire. Just order, drop the truck of at one of their install centers. That easy. Been doing it for years now
Billy O
Unfortunately had a large construction screw enter the tread at the sidewall area. Tire could not be patched. The free road hazard protection plan with every purchase was great to have! I filed a claim with Tire Rack and provided invoices and pictures of the damage. The claim has been accepted and I now have a new tire mounted on my vehicle. It was a very easy process.
Found the tires for my car. Placed the order and picked my installer. Product delivered in two days. Installer fees were exactly what was posted on the web site.
Could it be any easier? I don't think so.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.