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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,056
shipping
27,021
quality
27,581
This company responds to reviews on average within 1 day

Instant Feedback

501,043 reviews

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Indiana
1 review
0 helpful votes
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Had a small hiccup
October 4, 2021

My appointment was at 2 and the techs hady new tires mounted by 2:15. Unfortunately for me they were un able to balance 2 of my tires because the rims were badly bent. They got me a great deal on a set of 4 new nonstock wheels and they car looks great with them. Spent more than I wanted to but safety is important to me when it comes to wheels and tires.

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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Very Satisfying
October 4, 2021

Easy to use. Ability to compare products was helpful and appreciated

Date of experience: October 4, 2021
New Jersey
1 review
0 helpful votes
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Awesome way to buy tires!
October 4, 2021

This site is so easy to use. Plug in your vehicle specs and POOF! The tires to choose from are all there!

Date of experience: October 4, 2021
Pennsylvania
1 review
0 helpful votes
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Super easy and great prices!
October 4, 2021

Site was easy to navigate and the delivery was very fast.

Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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Was able to easily talk to a rep via chat, and answering all my questions.

Date of experience: October 4, 2021
Colorado
1 review
0 helpful votes
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Fast and easy, price was right always had good luck with tire rack

Date of experience: October 4, 2021
Virginia
1 review
0 helpful votes
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Convenient
October 4, 2021

Quick and easy site to order from. Great personal customer when you need it. Past purchase records are kept in case you need a memory jog!

Date of experience: October 4, 2021
Minnesota
1 review
0 helpful votes
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Run Flat Winter Tire Availability
October 4, 2021

Excellent! I ordered four 255/40R-19 Pirelli Winter Sottozero 3 Run Flat Run tires. The tires arrived in less than 24 hours!

Date of experience: October 4, 2021
Colorado
1 review
0 helpful votes
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Quick and easy
October 4, 2021

Easy to navigate website and easy pick up. Good price

Date of experience: October 4, 2021
Delaware
2 reviews
0 helpful votes
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1st purchase, very satisfied
October 4, 2021

Overall ease of transaction. One stop shopping experience. Tie in with installer also seamless and convenient

Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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Stars ok essay not so much
October 4, 2021
Updated review

Fast... Was good till you insisted I write an essay on my purchase. Choosing a few stars is ok.

Date of experience: October 4, 2021

Offering affirm is a waist of time
June 8, 2021
Previous review

Offering affirm is a waist of time. I have an account with them and they wanted me to take a photo of my id, my face and my id together. I have no camera on my computer and was not worth the trouble of using my phone to take photos, email it to my computer and then send it to them. Easier to just use my debit card. You would think since I have an account and the sent a verification code to my phone that would be enough.

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
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Tire purchase experience
October 4, 2021

Very easy process. Convenient to have recommended installers

Date of experience: October 4, 2021
Nevada
1 review
0 helpful votes
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Tire Rack has an excellent and efficient website. The prices are extremely competitive and affordable. Picking up our tires at their distribution warehouse was a breeze. Tire Rack is a superior supplier of tires over other "block" stores.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Excellent experience
October 4, 2021

Tires arrive at the service provider one lot on the time estimated the other lot one day after but Tirerack had close contact communication throughout the delivery. This was the first time I use Tirerack with very good results

Date of experience: October 4, 2021
Alabama
1 review
0 helpful votes
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Painless buying experience.
October 4, 2021

Great prices and next day shipping make it so easy!

Date of experience: October 4, 2021
New York
3 reviews
0 helpful votes
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Hard to find snow tires for Fiat Pop, but Tire Rack had them and they were easy to purchase at a great price.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Good deal
October 4, 2021

Quick and easy purchase. Good selection. Got a deal on sale.

Date of experience: October 4, 2021
New Jersey
1 review
0 helpful votes
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New tires
October 4, 2021
Updated review

Its so easy getting tires on my truck or cars. Research what tires I want off the site. See all the pros and cons of the tire. Just order, drop the truck of at one of their install centers. That easy. Been doing it for years now

Billy O

Date of experience: October 4, 2021

So easy to get tires
January 14, 2020
Previous review

So easy to get tires

Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
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Tire Replacement Claim
October 4, 2021

Unfortunately had a large construction screw enter the tread at the sidewall area. Tire could not be patched. The free road hazard protection plan with every purchase was great to have! I filed a claim with Tire Rack and provided invoices and pictures of the damage. The claim has been accepted and I now have a new tire mounted on my vehicle. It was a very easy process.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Smooths as could be
October 4, 2021

Found the tires for my car. Placed the order and picked my installer. Product delivered in two days. Installer fees were exactly what was posted on the web site.

Could it be any easier? I don't think so.

Date of experience: October 4, 2021