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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Thank you tire rack. Was a different experience this time, hopefully this makes sense? I got a call from someone at tire rack telling me they thought I made a mistake with my order because the OEM tire was different then the tire I purchased. We obviously they didn't look up my orders because I was reordering a single tire that I had just purchased 2 months earlier. Next time before you call someone and confuse them about what they are ordering make sure you look at their previous orders. O yeah I called they guy out and told him the tire I ordered should be fine and he basically was pissed off and said FU to me.
Quick and easy! Best way to purchase tires. Highly recommended.
Replaced runflats with conventional tires. An expert contacted me to make sure and make a recommendation to replace all 4 tires instead of 2 due to runflats handling different than conventional tires.
Order, delivery, and install with one of the preferred installers went perfect.
Great selection of tires………………………………………………………………..
Easy to use. Great service. Extremely fast shipping. Good prices.
Quick and easy to use. Fifty character minimum to fulfill review requirements.
Best shopping experience ever! I sat at home, in my easy chair, put in vichele, size tire and BOOM, the ones I wanted were right there, 4 more clicks and 4 days later, there they were in the driveway. Just can't beat Tire Racks shop at home!
Great place to get tires
Bought here before had good luck in the past
Very easy and fast! Lots of tire options to choose from.
Would have been 5 stars but had to re-try Affirm option 3 times.
I placed in order, customer service emailed back with concern, I called back and they help with correct tired for my 1993 Mazda Miata, very please with product and CSR.
I loved how well everything is laid out. How detailed I can shop from brand to price to anything needed. I couldn't have asked for a better setup to narrow down and find the tires that were right for me. I'll be coming back for a set of rims for sure. Thank you guys.
Have been buying tires from TireRack for years. Always happy with the service.
Quick and easy and reasonably priced too.
Love shopping tire rack, will be back yet again I'm sure!
Too bad that I'd would have had to wait nearly 1 month to take advantage of the $40 discount by picking up the tires at a local Tire Rack Warehouse. So I had the tires delivered. I'm having the tires installed at my dealer's service center (where I originally bought the SUV — I gather they know their vehicles better than other installers). I have to wait another month for that installation because the dealer is suffering from a service maintenance labor shortage. When all is said and done, I'll probably be saving a few bucks going with The Tire Rack and having the tires installed at my local auto dealer. The tires also come with a two year hazard protection warranty. The discount tire chains, one in particular, offer a three year hazard protection warranty. However, you have to pay for that tire hazard protection. In my case, around $23 per tire (price varies based on the price of the tire you selected). So pretty much the hazard protection warranty is the difference.
Very fast delivery thank you so much easy to buy and convenient from home also the web site is easy to use.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.