business logo of Tire Rack

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,056
shipping
27,021
quality
27,581
This company responds to reviews on average within 1 day

Instant Feedback

501,033 reviews

We monitor reviews for authenticity

Arizona
3 reviews
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Still a customer.
October 3, 2021
Updated review

Thank you tire rack. Was a different experience this time, hopefully this makes sense? I got a call from someone at tire rack telling me they thought I made a mistake with my order because the OEM tire was different then the tire I purchased. We obviously they didn't look up my orders because I was reordering a single tire that I had just purchased 2 months earlier. Next time before you call someone and confuse them about what they are ordering make sure you look at their previous orders. O yeah I called they guy out and told him the tire I ordered should be fine and he basically was pissed off and said FU to me.

Date of experience: October 3, 2021

Good So Far
November 30, 2020
Previous review

Good So Far

Date of experience: November 30, 2020
California
1 review
0 helpful votes
Follow Jesus J.
Unfollow Jesus J.
Share Review
Report Review

Best way to purchase tires!
October 3, 2021

Quick and easy! Best way to purchase tires. Highly recommended.

Date of experience: October 3, 2021
Arizona
1 review
0 helpful votes
Follow Hazen Z.
Unfollow Hazen Z.
Share Review
Report Review

Timely service/great product
October 3, 2021

Replaced runflats with conventional tires. An expert contacted me to make sure and make a recommendation to replace all 4 tires instead of 2 due to runflats handling different than conventional tires.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow Jeremie B.
Unfollow Jeremie B.
Share Review
Report Review

Great experience as always
October 3, 2021

Order, delivery, and install with one of the preferred installers went perfect.

Date of experience: October 3, 2021
Indiana
1 review
0 helpful votes
Follow Kolton J.
Unfollow Kolton J.
Share Review
Report Review

Kolton Denu
October 3, 2021

Great selection of tires………………………………………………………………..

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow EDMUND T.
Unfollow EDMUND T.
Share Review
Report Review

Good Tires
October 3, 2021

Easy to use. Great service. Extremely fast shipping. Good prices.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Review Title
October 3, 2021

Quick and easy to use. Fifty character minimum to fulfill review requirements.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

Great shopping experience
October 3, 2021

Best shopping experience ever! I sat at home, in my easy chair, put in vichele, size tire and BOOM, the ones I wanted were right there, 4 more clicks and 4 days later, there they were in the driveway. Just can't beat Tire Racks shop at home!

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
Follow Todd Y.
Unfollow Todd Y.
Share Review
Report Review

Great place to get tires
Bought here before had good luck in the past

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
Follow Dan O.
Unfollow Dan O.
Share Review
Report Review

Great
October 3, 2021

Great prices and rebates free shipping lots of choices

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Tire Rack is THE BEST
October 3, 2021

Very easy and fast! Lots of tire options to choose from.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
Follow Keith N.
Unfollow Keith N.
Share Review
Report Review

Quick and easy to find the tires I needed and the site was easy to navigate.

Date of experience: October 3, 2021
Kentucky
2 reviews
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

Prompt Delivery
October 3, 2021

Would have been 5 stars but had to re-try Affirm option 3 times.

Date of experience: October 3, 2021
Michigan
1 review
0 helpful votes
Follow Jim D.
Unfollow Jim D.
Share Review
Report Review

Shop with confidence
October 3, 2021

Great website, lots of reviews to look at. Fast shipping.

Date of experience: October 3, 2021
New Jersey
1 review
0 helpful votes
Follow Antonio Q.
Unfollow Antonio Q.
Share Review
Report Review

1993 Miata
October 3, 2021

I placed in order, customer service emailed back with concern, I called back and they help with correct tired for my 1993 Mazda Miata, very please with product and CSR.

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
Follow Josiah O.
Unfollow Josiah O.
Share Review
Report Review

Great price and enjoyable shopping
October 3, 2021

I loved how well everything is laid out. How detailed I can shop from brand to price to anything needed. I couldn't have asked for a better setup to narrow down and find the tires that were right for me. I'll be coming back for a set of rims for sure. Thank you guys.

Date of experience: October 3, 2021
Maine
2 reviews
0 helpful votes
Follow Bertrand D.
Unfollow Bertrand D.
Share Review
Report Review

Have been buying tires from TireRack for years. Always happy with the service.

Date of experience: October 3, 2021

Quick and easy and reasonably priced too
November 18, 2019
Previous review

Quick and easy and reasonably priced too.

Date of experience: November 18, 2019
Maine
1 review
0 helpful votes
Follow Zachery O.
Unfollow Zachery O.
Share Review
Report Review

Tire rack is awesome
October 3, 2021
Updated review

Love shopping tire rack, will be back yet again I'm sure!

Date of experience: October 3, 2021

Great website
April 30, 2020
Previous review

Great website

Date of experience: April 30, 2020
Rhode Island
1 review
0 helpful votes
Follow Peter D.
Unfollow Peter D.
Share Review
Report Review

Too bad that I'd would have had to wait nearly 1 month to take advantage of the $40 discount by picking up the tires at a local Tire Rack Warehouse. So I had the tires delivered. I'm having the tires installed at my dealer's service center (where I originally bought the SUV — I gather they know their vehicles better than other installers). I have to wait another month for that installation because the dealer is suffering from a service maintenance labor shortage. When all is said and done, I'll probably be saving a few bucks going with The Tire Rack and having the tires installed at my local auto dealer. The tires also come with a two year hazard protection warranty. The discount tire chains, one in particular, offer a three year hazard protection warranty. However, you have to pay for that tire hazard protection. In my case, around $23 per tire (price varies based on the price of the tire you selected). So pretty much the hazard protection warranty is the difference.

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
Follow Fidel G.
Unfollow Fidel G.
Share Review
Report Review

Fast and easy
October 3, 2021

Very fast delivery thank you so much easy to buy and convenient from home also the web site is easy to use.

Date of experience: October 3, 2021