On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple and easy to find what your looking for. Great product and received in two days. Perfect fitment with zero clearance issues. Thanks Tire Rack.
Searching tires was easy, customer service chat was helpful in determining tire size. Had my tires sent to local shop down the street from my house, scheduled a tire mount and balance along with a tire alignment.
Ordered the tires, 2 days later they were in my driveway, doesn't get much easier
Easy transaction, free shipping to my door is a plus
So far so good we will see how long it takes to get and if balance is good ect.
Very easy to navigate your website. I was very happy that it was very easy to find the tires that I needed.
Have used Tire Rack many times. Excellent value and convenience. I had ordered a tire set for my truck and the folks at Tire Rack helped get me the correct weight aspect for the tires I was getting.
Had tires delivered to my local installer; they arrived ahead of schedule and were a great value.
It worked for me. I needed tires. TR had tires that fit. I ordered the tires. TR delivered the tires where I wanted.
Good service for the ultra busy farm/ranch lady. Sent to my mechanic's shop. Perfect.
Easy process, friendle informative website, a lot of options and choices to compare and prices were reasonable.
Quick and easy to use I really like the layout and visibility of the wheels and tires and the on vehicle views really helps! Thank you. Marty Donohue
Quick and easy! I like how they match what you need to what you drive! Merry Christmas!
I love the detailed specs and ratings. All very helpful. The package matching for my vehicle... Excelent!
Love the ease of ordering and the tracker. Shipping comes fast with great selection of tires and great prices.
Tires that you want at a fair price. Went here to compare with a home-town seller/installer. Price was at least $150 less than here in our town, even with paying for mounting and balancing here. However, my mounting and balancing price was less going straight to the installer than having the tires sent to him and having him put them on. Don't know why, but going through Tire Rack was $7 per tire more for installation than going directly to the installer.
It went as well as I could have expected. Tires were available right away, mounted and balanced for free, and I picked them up locally.
Chat saved me from buying the wrong package. Very much appreciated.
Very Good. Found all the information I needed online.
Easy to place an order! You have what I was looking for
I liked the video on each tire to be able to compare with.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.